It Support Technician Jobs
By CTD Staffing At Hunt Valley, MD, United States
"Have good communication skills when working with the end users.
Knowledge of the following software Windows 11, Cisco Anyconnect, Office 365, Bitlocker.
Support provided via desk-side and remote access through utilizing Microsoft Remote Desktop and Bomgar
Manages complex troubleshooting and software development issues as needed.
Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues.
Installed, configure and troubleshoot computer hardware, operating systems, network configurations and software