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IT SUPPORT DESK TECHNICIAN Jobs in Massachusetts

It Support Technician Jobs
By Biomere (Biomedical Research Models, Inc.) At Worcester, MA, United States
Manage device users, IP addresses, MAC addresses, antivirus software.
1+ years’ relevant experience in IT, with a focus on Desktop Operation and maintenance.
In-depth knowledge of windows operating system and office software, network architecture, basic troubleshooting of network and shared printer.
Excellent problem-solving and analytical abilities with a keen attention to detail.
Excellent written and verbal communication and interpersonal skills.
Troubleshooting, diagnosing, and resolving software, hardware and network problems that users encounter.
It Support Technician Jobs
By Quanta Dialysis Technologies At Beverly, MA, United States
2+ years of experience in Enterprise Windows operating environments, including Windows 10, Office 365, Azure Active Directory, Exchange 365, SharePoint/Teams/OneDrive management.
Experience with call management or ticketing system
Experience in image creation and Deployment of Windows Operating System, Apple Business Manager and mobile deployments.
Strong customer service soft skills
Professional experience supporting end users with IT service.
Relevant Professional Qualifications such as MCTS or ACSP (Apple)
It Support Technician Jobs
By Franklin Fitch At Springfield, Massachusetts Metropolitan Area, United States

Key requirements for the role:

IT Support Technician | Springfield, MA | $55,000 - $70,000

Are you looking for an exciting and rewarding career in IT? We are looking for an IT Support Desk Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing technical support. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

An IT Support Desk Technician is responsible for providing technical assistance to computer users. They answer inquiries, diagnose problems, and provide solutions to technical issues. They may also install, configure, and maintain computer systems and networks.

What is IT SUPPORT DESK TECHNICIAN Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware, software, and networks
• Ability to troubleshoot and diagnose technical problems
• Ability to work independently and as part of a team
• Knowledge of relevant security protocols

What is IT SUPPORT DESK TECHNICIAN Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Experience with customer service and technical support

What is IT SUPPORT DESK TECHNICIAN Knowledge?

• Knowledge of computer hardware, software, and networks
• Knowledge of relevant security protocols
• Knowledge of customer service and technical support

What is IT SUPPORT DESK TECHNICIAN Experience?

• Previous experience in a customer service or technical support role
• Experience with troubleshooting and diagnosing technical problems

What is IT SUPPORT DESK TECHNICIAN Responsibilities?

• Respond to customer inquiries and provide technical assistance
• Diagnose and troubleshoot technical issues
• Install, configure, and maintain computer systems and networks
• Ensure compliance with relevant security protocols