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IT SUPPORT DESK TECHNICIAN Jobs in Florida

It Support Technician Jobs
By Professional Staffing Services Group Inc. At Orlando, FL, United States
Basic knowledge of Active Directory, GPO's, and Workstation management software, as it relates to users & workstations.
Deploy Applications via workstation management software.
Demonstrates effective trouble shooting and problem solving skills.
A+ Certification; Security, Network+ or MTA certification within 180 days of hire.
Principal Duties And Job Responsibilities
Licensure, Certification Or Registration Preferred
It Support Technician Jobs
By Genesee & Wyoming Inc. At Jacksonville, FL, United States
At least one year of experience performing user account management responsibilities within a Windows Active Directory–based network preferred
Provide management information and recommendations for service improvements
Submit new solutions of resolved incidents to knowledge database
At least two years of experience in a direct customer-support role
Good problem analysis and troubleshooting skills
A+ and/or Network+ certification preferred
It Support Technician Jobs
By Ethos At St Petersburg, FL, United States
Manage cloud-based remote access, anti-virus/intrusion prevention
Authorize updates on managed devices
Maintain, remote wipe as needed
Monitor internal device logs, test network for vulnerabilities
Maintain ticketing system to track support requests
Define groups and distribution lists, maintain membership

Are you looking for an exciting and rewarding career in IT? We are looking for an IT Support Desk Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing technical support. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

An IT Support Desk Technician is responsible for providing technical assistance to computer users. They answer inquiries, diagnose problems, and provide solutions to technical issues. They may also install, configure, and maintain computer systems and networks.

What is IT SUPPORT DESK TECHNICIAN Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware, software, and networks
• Ability to troubleshoot and diagnose technical problems
• Ability to work independently and as part of a team
• Knowledge of relevant security protocols

What is IT SUPPORT DESK TECHNICIAN Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Experience with customer service and technical support

What is IT SUPPORT DESK TECHNICIAN Knowledge?

• Knowledge of computer hardware, software, and networks
• Knowledge of relevant security protocols
• Knowledge of customer service and technical support

What is IT SUPPORT DESK TECHNICIAN Experience?

• Previous experience in a customer service or technical support role
• Experience with troubleshooting and diagnosing technical problems

What is IT SUPPORT DESK TECHNICIAN Responsibilities?

• Respond to customer inquiries and provide technical assistance
• Diagnose and troubleshoot technical issues
• Install, configure, and maintain computer systems and networks
• Ensure compliance with relevant security protocols