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IT SUPPORT DESK TECHNICIAN Jobs in Alabama

It Support Technician Ii
By DCH Health System At Tuscaloosa, AL, United States
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Performs compliance requirements as outlined in the Employee Handbook
High school diploma or GED and 3 years of hands on IT experience OR
Associates, technical, or higher and 1 year of hands on IT experience
Good problem solving and communication skills required
Follows documented procedures for I/T tasks and projects
It Support Desk Technician
By Mississippi Band of Choctaw Indians dba Choctaw Resort Development Enterprise dba Pearl River Resort At , Choctaw, 39350, Ms
High School diploma or GED is required. Experience with server administration and server operating systems is preferred.
Adhere to, standard operating procedures (SOP’s) and policies and procedures.
Listen to, log and respond to telephone calls and e-mails from Resort computer users encountering problems, outages or concerns.
Accurately document instances of desktop equipment or component failure, repair, installation, and removal following current policies and procedures.
Maintains the highest degree of confidentiality.
Leads by setting a positive example to all associates.

Are you looking for an exciting and rewarding career in IT? We are looking for an IT Support Desk Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing technical support. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

An IT Support Desk Technician is responsible for providing technical assistance to computer users. They answer inquiries, diagnose problems, and provide solutions to technical issues. They may also install, configure, and maintain computer systems and networks.

What is IT SUPPORT DESK TECHNICIAN Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware, software, and networks
• Ability to troubleshoot and diagnose technical problems
• Ability to work independently and as part of a team
• Knowledge of relevant security protocols

What is IT SUPPORT DESK TECHNICIAN Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Experience with customer service and technical support

What is IT SUPPORT DESK TECHNICIAN Knowledge?

• Knowledge of computer hardware, software, and networks
• Knowledge of relevant security protocols
• Knowledge of customer service and technical support

What is IT SUPPORT DESK TECHNICIAN Experience?

• Previous experience in a customer service or technical support role
• Experience with troubleshooting and diagnosing technical problems

What is IT SUPPORT DESK TECHNICIAN Responsibilities?

• Respond to customer inquiries and provide technical assistance
• Diagnose and troubleshoot technical issues
• Install, configure, and maintain computer systems and networks
• Ensure compliance with relevant security protocols