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IT SUPPORT DESK TECHNICIAN Jobs in Arizona

It Support Technician Jobs
By Town of Prescott Valley, Arizona At Prescott Valley, AZ, United States
If you have a desire to serve the community in which you live, apply now.
Provide support for police radio system through communication with other local agencies.
Provide support for police mobile data systems and other police hardware and software.
It Support Technician - Police Department
By Town of Prescott Valley, Arizona At Prescott Valley, AZ, United States
Workers' Compensation: Provides 100% lost wages and related medical benefits as for on the job work related illness or injuries.
Medical: United Healthcare; Employeecoverage paid at 100% by Town. Family coverage optional at $341.55/month.
Dental: Ameritas;Employee coverage paid at 100% by Town. Family coverage optional at $28.02/month.
Vision: VSP Network or Eyemed Vision Care, Employee coverage paid at 100%. Family coverage optional at $5.50/month.
Life Insurance:Town provided supplemental life insurance at one times the employee'sbase payup to$100,000.
Voluntary Individual and Family Term Life Insurance: Additional term life insurance coverage available for employee, spouse and children.
It Help Desk - Technician Network Support
By Salt River Project At , Phoenix, 85004, Az
Provide remote phone/chat assistance to internal SRP clients/employees with varying degrees of technical knowledge.
Maintains documentation in the supporting knowledge base to assist user in the resolution of application, hardware and software problems.
Networking, to include general knowledge of user accounts and login, FTP, VPN, and Intranet vs. Internet
Preferred requirements include familiarity with the following:
Provide excellent customer service demonstrating patience while effectively dealing with client problems.
Prevents unauthorized access to system and files per SRP's code of conduct and policies.
Overnight It Service Desk Support
By Unisys At , , Pa
Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
Assists with navigating around application menus and may be required to remote into the customer's computer.
Troubleshoot network connectivity issues, working with remote employees on a corporate network.
6 months of IT Service Desk experience
Working knowledge of data and voice network concepts
Learn more about Unisys and our key solution offerings:

Are you looking for an exciting and rewarding career in IT? We are looking for an IT Support Desk Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing technical support. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

An IT Support Desk Technician is responsible for providing technical assistance to computer users. They answer inquiries, diagnose problems, and provide solutions to technical issues. They may also install, configure, and maintain computer systems and networks.

What is IT SUPPORT DESK TECHNICIAN Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware, software, and networks
• Ability to troubleshoot and diagnose technical problems
• Ability to work independently and as part of a team
• Knowledge of relevant security protocols

What is IT SUPPORT DESK TECHNICIAN Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Experience with customer service and technical support

What is IT SUPPORT DESK TECHNICIAN Knowledge?

• Knowledge of computer hardware, software, and networks
• Knowledge of relevant security protocols
• Knowledge of customer service and technical support

What is IT SUPPORT DESK TECHNICIAN Experience?

• Previous experience in a customer service or technical support role
• Experience with troubleshooting and diagnosing technical problems

What is IT SUPPORT DESK TECHNICIAN Responsibilities?

• Respond to customer inquiries and provide technical assistance
• Diagnose and troubleshoot technical issues
• Install, configure, and maintain computer systems and networks
• Ensure compliance with relevant security protocols