It Systems Support Analyst
By Town of North Andover At North Andover, MA, United States

ENERAL PURPOSE The IT Systems Support Analyst performs a full range of system implementation and maintenance activities related to the School Department’s network and telecommunication systems and ...

It Support Analyst Jobs
By Legacy Lifecare At Wellesley Hills, MA, United States
Manage the daily operation and support of company technology.
5+ years' experience working with computers, servers, networks, A/V equipment preferred
Must be highly motivated, possess strong organizational skills.
Excellent communication skills, both verbal and written.
Responsible for companywide computer and phone systems (for staff and residents).
Responsible for supporting staff with hardware and software needs and addressing problems.

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and helping to maintain our IT systems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support Analyst job skills required:

• Technical knowledge of computer hardware, software, and networks
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Excellent customer service skills
• Knowledge of IT security best practices

What is IT Support Analyst job Qualifications?

• Bachelor's degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)
• Experience with Windows and Linux operating systems
• Knowledge of network protocols and technologies
• Experience with remote access and virtualization technologies
• Knowledge of scripting languages such as PowerShell or Bash

What is IT Support Analyst job Knowledge?

• Knowledge of computer hardware, software, and networks
• Knowledge of IT security best practices
• Knowledge of network protocols and technologies
• Knowledge of scripting languages such as PowerShell or Bash
• Knowledge of remote access and virtualization technologies

What is IT Support Analyst job Experience?

• Previous experience in a technical support role
• Experience with Windows and Linux operating systems
• Experience with customer service
• Experience troubleshooting hardware and software issues