It Application Support Analyst
By Seaboard Corporation At , Shawnee Mission, 66202, Ks
Communicate application problems and issues to key stakeholders, including management, development teams, and end users.
Post software updates, drivers, knowledge bases, and frequently asked questions resources on internal knowledge base to assist in problem resolution.
Manage and/or provide guidance to services and junior members of the team.
Experience with specific phases of the software development life cycle, especially Design, Build, and Test.
Experience with core software applications, including Infor M3, JDE Enterprise One, …
Experience with one or more network, PC, and platform operating systems, including Cloud/SaaS/On-Premise, VMware, ISeries DB2/SQL, SQL Server, …
It Support Analyst Jobs
By Red Robin At , Englewood, 80111, Co $23.40 - $32.18 an hour
Experience in IT Support role preferred
Experience supporting business facing applications preferred
Technical knowledge of laptops, tablets, and mobile devices required.
Technical knowledge of Aloha POS hardware and software, Windows operating systems, VMWare, iOS, Cisco routers/switches preferred
Excellent customer service skills required
Analytical thinking and problem solving skills required

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and helping to maintain our IT systems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support Analyst job skills required:

• Technical knowledge of computer hardware, software, and networks
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Excellent customer service skills
• Knowledge of IT security best practices

What is IT Support Analyst job Qualifications?

• Bachelor's degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)
• Experience with Windows and Linux operating systems
• Knowledge of network protocols and technologies
• Experience with remote access and virtualization technologies
• Knowledge of scripting languages such as PowerShell or Bash

What is IT Support Analyst job Knowledge?

• Knowledge of computer hardware, software, and networks
• Knowledge of IT security best practices
• Knowledge of network protocols and technologies
• Knowledge of scripting languages such as PowerShell or Bash
• Knowledge of remote access and virtualization technologies

What is IT Support Analyst job Experience?

• Previous experience in a technical support role
• Experience with Windows and Linux operating systems
• Experience with customer service
• Experience troubleshooting hardware and software issues