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IT Support Analyst Jobs in Colorado

It Analyst Customer Support- Colorado Springs, Co
By Kinder Morgan At , Colorado Springs, 80917, Co $43 an hour
Project management experience is a plus
Analyze information flow and reporting needs, working with clerical staff and management
*Position may be filled at various levels depending on experience and job skills of successful candidate.
Apply problem solving skills and break down complex problems into solvable segments.
Speak clearly, both in person and by telephone, using a high level of verbal skills, and careful listening.
Additional duties/responsibilities as assigned by supervisor
Support Analyst Jobs
By Encompass Technologies At Fort Collins, CO, United States
Work closely and collaboratively with the full Support team to share learnings from experience to grow internal knowledge
Customer-facing experience, including Excellent written and verbal communication skills
Experience in Supporting a software product (Preferred)
Have experience using Windows, iOS, Internet Browsers, Android, and iOS platforms
Bachelor’s Degree in Computer Information Systems or equivalent professional experience
2+ years of experience in a software customer support position

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and helping to maintain our IT systems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support Analyst job skills required:

• Technical knowledge of computer hardware, software, and networks
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Excellent customer service skills
• Knowledge of IT security best practices

What is IT Support Analyst job Qualifications?

• Bachelor's degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)
• Experience with Windows and Linux operating systems
• Knowledge of network protocols and technologies
• Experience with remote access and virtualization technologies
• Knowledge of scripting languages such as PowerShell or Bash

What is IT Support Analyst job Knowledge?

• Knowledge of computer hardware, software, and networks
• Knowledge of IT security best practices
• Knowledge of network protocols and technologies
• Knowledge of scripting languages such as PowerShell or Bash
• Knowledge of remote access and virtualization technologies

What is IT Support Analyst job Experience?

• Previous experience in a technical support role
• Experience with Windows and Linux operating systems
• Experience with customer service
• Experience troubleshooting hardware and software issues