Specialist Help Desk Support Jobs in Wisconsin

Strong technical support and troubleshooting skills

Proven experience in help desk support and customer service

Excellent communication skills and attention to detail

CompTIA A+ Certification or equivalent is preferred

Expertise in desktop computers and hardware configurations

Ability to work well in a team and independently

Hands on experience with incident and problem management

Device setup and management for new software system.

We offer competitive benefits and learning and development opportunities.

Requires strong communication and excellent customer service skills. Role may be considered mission critical.

Requires a High School degree or equivalent, and at least 5 years of related work experience

You Will Bring These Qualifications:

Job Knowledge, Skills & Abilities

Previous experience using Incident and Knowledge base systems

Top Skills & Years of Experience:

Ability to manage and work on multiple priorities or projects.

Effective oral and written communication skills.

At least 2 years of support experience with Windows 10, and Microsoft Office 2019

Work from Home Options available for certain positions

Educational Assistance up to $5,250.00 per year

Premium Salary with performance based merit awards and bonuses

Medical, Dental, and Vision insurance – Rich, comprehensive plans with broad network choices

- Flexible Spending Accounts - Medical and Dependent Care

- Vacation - Starting at two weeks, pro-rated first year