Customer Service Representative Ii, Federal Employee Program
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience (Preferred)
Work from home, full time (40 hour week)
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
One (1) year previous customer service experience (Required)
Two (2) years of college level courses or two (2) years’ work experience with phone related customer service (Preferred)
Reactive Planner Ii, Customer Service Support Center
By Hi-Quality Recruits At Nashville, TN, United States
Identify patterns in issues/inquiries and promote improved customer service through regular updates to knowledge management content
Bachelor’s degree or equivalent in work experience
1-3 years of customer service or planning experience
Excellent written and verbal communication skills
Strong customer service phone skills
Interpersonal skills required in interactions with internal and external customers
Service Manager Ii Jobs
By FieldCore At , Remote $96,900 - $155,100 a year
Bachelor’s degree or equivalent in related field with minimum 5 years project management experience;
Experience in power generation or technical industry can be substituted for degree and/or project management experience
5 to 7 years applicable experience and demonstrated success/knowledge
Serve as the additional customer interface with P&L, and communicate with the Customer Service Manager, CSL, and CPM
Manage PO limit reports, placed employees without POs, unbilled shipments, accounts receivable, and credit card aging to remain within cost targets
Interview candidates and assess job qualifications to assist with the recruitment and hiring processes
Remote Customer Service Associate Ii (Retirement Plans)
By FIS Global At , Owings Mills, 21117 $19 an hour

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% *2,000 ...

Admin Ii - Customer Service And Office Management
By Archetype Permanent Solutions At Round Rock, TX, United States
Previous experience in office management, administration, and filing is necessary.
Efficiently manage office tasks, such as filing, document organization, and maintaining a neat and tidy workspace.
Utilize Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Gmail) to carry out daily responsibilities.
Minimum of 2 years of experience in a similar administrative role.
Excellent customer service skills with a focus on professionalism and attentiveness.
Proven experience working in a fast-paced environment, handling multiple tasks simultaneously.
Customer Service Manager Ii - Athens, Ga
By Wayfair At , Athens, Ga
Provide regular reporting to senior management on team performance, development, and improvement areas
Demonstrable change management success required, 3+ years people management preferred
Strong analytical skills required, experience with process improvement &/or managing operational metrics a strong plus
Deliver consistently on progress and KPIs, to Senior Manager and Associate Director of department
SQL knowledge a plus, must be comfortable with learning new tools and software
Strong written and verbal communication skills
Member Customer Service Ii
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience. (Preferred)
Work from home, full time (40-hour week).
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages.
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
One (1) year previous customer service experience. (Required)
High School Diploma or GED, or 2yrs work experience. (Required)
Customer Service Supervisor Ii
By City of Olathe At Olathe, KS, United States

Employment Type Full Time Job Summary Salary range: $54,857 to 69,668 The Customer Service Supervisor is responsible for assigning and reviewing work activities, coaching, and developing ...

Customer Service/Order Entry Ii
By Artius Solutions At Colorado Springs, CO, United States
Performs, as a skilled worker, a number of Customer Service support tasks.
Determines, based upon professional knowledge, How best to approach the task, and how to solve abnormalities.
Experience: 2-5 years of experience in position or specialization.
First point of customer contact for general inquiries like pricing, products, scheduling etc.
Builds and maintain the business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Interacts with customers, company sales, and/or service representatives to handle a variety of pre-sales or post-sales service functions.
Provider Enrollment Spec Ii (Remote)
By Mercy At Springfield, MO, United States

The Provider Enrollment Specialist II works with applicants, management and executives to complete the enrollment applications according to government regulations for all Physicians, Non-Physician ...

Administrative Spec Ii (013128) Lieber Correctional Inst, Ridgeville (Dorchester) Level 3
By South Carolina Department of Corrections At Dorchester County, SC, United States
Two (2) years of clerical experience;
A degree may be substituted for the work experience.
Serves as the principal administrative assistant to both Associate Wardens.
Researches and compiles general and special reports.
Responds to complaints, prepares letters, memos and general correspondence for the AW's and other staff as required.
Delegates appropriately and supervises daily office schedule.
Cpd Support Spec Ii 1P-1:30A 36Hrs Per Week
By Saint Joseph Mercy Health System At Muskegon, MI, United States
High School diploma or equivalent
Graduate from a sterile processing program
Our Commitment to Diversity and Inclusion
Fep Customer Service Representative Ii
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience (Preferred)
Work from home, full time (40 hour week)
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
One (1) year previous customer service experience (Required)
Two (2) years of college level courses or two (2) years’ work experience with phone related customer service (Preferred)
Customer Service Specialist Ii
By Ensemble Health Partners At United States

Other Knowledge, Skills and Abilities Required:

Minimum Years and Type of Experience:

Customer Service Representative Ii
By WELLFLEET At , Remote
Maintain knowledge of health insurance products serviced at Wellfleet
Own the customer experience through answering calls timely/efficiently, resolving issues and honoring commitments made to our customers
A minimum of two years health insurance experience in a call center environment
Excellent customer and interpersonal skills, including written and verbal communication along with phone etiquette skills
Proficiently take calls from all queues assigned to you based on business need
Proactively identify opportunities and assist other queues within the department
Customer Service Representative Ii
By IGT At , , Vi
2+ years' experience with high volume email support.
Experience with a leading CRM software tool.
Touch typing skills at minimum 50 WPM a must.
Strong test aptitude and customer focus orientation, games experience is a plus.
Associate degree or equivalent experience.
You will be providing top notch player experiences by:
Spec - Service Solutions
By PODS At , Clearwater, 33760, Fl
JOB QUALIFICATIONS: Education & Experience Requirements
Ability to work schedules as determined by management to meet business needs
Typically reports to Management. Direct supervisor job title(s) typically include: Sup - Sales and Service Center Operations
Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).
Or an equivalent combination of education, training or experience
Provide professionalism in tone, grammar and written content to ensure an exceptional customer experience and adherence to brand standards
Utilities Customer Service Representative Ii
By City of Riverside, CA At , Riverside, Ca $48,144 - $61,404 a year
High Volume Call Center experience
5 years or more of experience providing excellent customer service to both internal and external customers
2 years or more of cashier experience
Work experience with Utility rates or municipal government
This position may be required to work Saturday hours.
Open and distribute mail, type various letters and forms, and perform other administrative and clerical work for the department.
Customer_Service1 - Customer Service Representative Test Ii
By Testing Company Job Posting 407 At Frisco, TX, United States

Training & Shift Information: • 6/28 thru 6/30 - Training (7:45 am to 4:30 pm CST) • 7/5 thru 7/12 - Training (off on 7/3 and 7/4 for holiday) (7:45 am to 4:30 pm CST) • 7/13 thru 7/21 - ...

Customer Service Analyst Ii
By Reynolds American Inc At , Winston-Salem, Nc
Solid Organizational skills with the ability to manage multiple projects in a fast-paced environment
The following is a general summary of the competitive compensation and benefit plans we offer:
Do you have strong analytical and problem-solving skills?
Bachelor’s Degree or equivalent work experience
Strong analytical and problem-solving skills
Strong interpersonal, oral and written communication skills

Are you looking for a challenging and rewarding customer service role? We are looking for an experienced Customer Service II to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer complaints, and providing helpful information to customers. If you have excellent communication skills, a passion for customer service, and a desire to help our customers succeed, we want to hear from you!

Overview The Spec Customer Service II is responsible for providing excellent customer service to customers, both internal and external. They are responsible for responding to customer inquiries, resolving customer complaints, and providing customer support. They must be able to work in a fast-paced environment and have excellent communication skills. Detailed Job Description The Spec Customer Service II is responsible for providing excellent customer service to customers, both internal and external. They are responsible for responding to customer inquiries, resolving customer complaints, and providing customer support. They must be able to work in a fast-paced environment and have excellent communication skills. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to multitask and prioritize tasks in order to meet customer needs. They must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service regulations and laws
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service-related field
Job Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints in a timely and professional manner
• Provide customer support and assistance
• Maintain customer records and databases
• Monitor customer feedback and provide feedback to management
• Follow up with customers to ensure satisfaction
• Assist with customer service training and development