Spec Customer Service Ii Jobs in Tennessee , Employment

Are you looking for a challenging and rewarding customer service role? We are looking for an experienced Customer Service II to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer complaints, and providing helpful information to customers. If you have excellent communication skills, a passion for customer service, and a desire to help our customers succeed, we want to hear from you!

Overview The Spec Customer Service II is responsible for providing excellent customer service to customers, both internal and external. They are responsible for responding to customer inquiries, resolving customer complaints, and providing customer support. They must be able to work in a fast-paced environment and have excellent communication skills. Detailed Job Description The Spec Customer Service II is responsible for providing excellent customer service to customers, both internal and external. They are responsible for responding to customer inquiries, resolving customer complaints, and providing customer support. They must be able to work in a fast-paced environment and have excellent communication skills. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to multitask and prioritize tasks in order to meet customer needs. They must be able to work independently and as part of a team. Job Skills Required

• Excellent customer service skills

• Excellent communication skills

• Ability to multitask and prioritize tasks

• Ability to work independently and as part of a team

• Ability to handle customer inquiries in a professional and courteous manner

• Knowledge of customer service principles and practices

• Knowledge of customer service software, databases, and tools

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service principles and practices

• Knowledge of customer service software, databases, and tools

• Ability to work in a fast-paced environment

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of customer service software, databases, and tools

• Knowledge of customer service regulations and laws

• Knowledge of customer service best practices

Job Experience

• Previous customer service experience

• Previous experience in a customer service role

• Previous experience in a customer service-related field

Job Responsibilities

• Respond to customer inquiries in a timely and professional manner

• Resolve customer complaints in a timely and professional manner

• Provide customer support and assistance

• Maintain customer records and databases

• Monitor customer feedback and provide feedback to management

• Follow up with customers to ensure satisfaction

• Assist with customer service training and development