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By HomeRise
At , San Francisco, 94102, Ca
$62,730 - $69,700 a year
Are you looking for an exciting opportunity to manage a website and help it reach its full potential? We are looking for an experienced Account Manager to join our team and help us grow our website. You will be responsible for developing and executing strategies to increase website traffic, engagement, and conversions. If you have a passion for digital marketing and a knack for driving results, this could be the perfect job for you!
Overview A Site Account Manager is responsible for managing the accounts of a particular site or location. They are responsible for ensuring that the site is running smoothly and efficiently, and that all customer needs are met. They must be able to manage customer accounts, handle customer inquiries, and ensure that all customer service needs are met. Detailed Job Description The Site Account Manager is responsible for managing the accounts of a particular site or location. This includes managing customer accounts, handling customer inquiries, and ensuring that all customer service needs are met. The Site Account Manager must be able to work with customers to ensure that their needs are met and that their accounts are in good standing. They must also be able to manage the accounts of the site, including billing, invoicing, and other administrative tasks. Job Skills Required• Excellent customer service skills
• Ability to manage customer accounts
• Knowledge of billing and invoicing
• Ability to handle customer inquiries
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of accounting principles
Job Qualifications
• Bachelor’s degree in business, accounting, or related field
• At least two years of experience in customer service or account management
• Knowledge of accounting principles and practices
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of accounting principles and practices
• Knowledge of customer service principles and practices
• Knowledge of billing and invoicing
• Knowledge of Microsoft Office Suite
Job Experience
• At least two years of experience in customer service or account management
• Experience in working with customers to ensure their needs are met
• Experience in managing customer accounts
Job Responsibilities
• Manage customer accounts, including billing, invoicing, and other administrative tasks
• Handle customer inquiries and ensure that all customer service needs are met
• Work with customers to ensure that their needs are met and that their accounts are in good standing
• Monitor customer accounts and ensure that all payments are made on time
• Maintain accurate records of customer accounts and transactions
• Develop and implement strategies to improve customer service and account management
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