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Service Desk Technican Jobs

Field Operations Technican (Ny State)
By Orchard Robotics At Rochester, NY, United States
Drive out to our customers' orchards 2-4 times per week, while spending the rest of the week working from home
Excellent communication skills to document & relay what you see in the field to our customers and engineering team
Great people skills to interface with our customers day-to-day, answering any questions and helping solve any challenges they might face
Hands-on experience working with technology
Knowledge of how to use Google Docs, Excel, and digital applications like Slack, Jira, etc.
Enthusiasm for taking on multiple roles and responsibilities as our company grows
Service Desk Junior Jobs
By WINPROVIT At Texas, United States
- Skilled in both technical knowledge and customer service;
- Minimum 6-month solid call-center / helpdesk experience;
- Partnerships with sectors in Education, Tourism, Telecommunication; Sports and more.
We have a challenge for you – Service Desk Junior – Texas, USA
What we are looking for:
- Availability to 24/7 work shifts;
Secure+ Av Transition Technican
By Act Digital Consulting At Washington DC-Baltimore Area, United States
Knowledge of Microsoft Office, including Microsoft Teams for Government - Experience with networked AV
3 year(s) of experience in AV - Knowledge of Crestron systems, Knowledge of QSC programming
Document capabilities and limitations with Defense accounts
Technician Will Have The Following Key Responsibilities
Assist with Deploying MS Teams GCC High accounts on Crestron devices, Poly, and Surface Hubs
Gather data and assist with creating technical documentation for guidance and support
Service Desk Engineer Jobs
By Nexus Technologies LLC At , Remote $23 - $27 an hour
100% remote – work from home
Answer up to 20 calls per day and manage up to 15 tickets at a time
We’re happy to provide our full benefits guide at any point in the process!
Culture Index is offered in 30 languages - select in your native language!
One-hour technical interview with Hiring Manager (virtual)
30 min follow-up Hiring Manager interview
Service Desk Jobs
By Catapult Solutions Group At United States
• Log all Service Desk contacts into Incident Management System (ServiceNow)
• Knowledge Base and process documentation skills.
• Troubleshoot software, hardware and connectivity issues remotely.
• Experience with installation, upgrade, and maintenance of software, hardware, and peripherals.
• Provide support for remote employees using Citrix environment
Prior Service Desk or Desktop Support experience required
Service Desk Jr. Administrator
By General Dynamics Information Technology At , Virginia Beach
BA/BS and 2 years of related experience. (Additional Education, Training, Certifications or Work Experience can be substituted for degree or experience)
2-5 years of directly related experience in Service Desk administration and analysis.
Security+ CE Certification required; DoD compliance 8570.01M applies
Windows 10 Operating System experience
Requires a strong working knowledge of information systems and application fundamentals
Excellent troubleshooting and problem solving skills
Service Desk Supervisor Jobs
By Sparksoft Corporation At , Remote
3 plus years of experience supporting a service desk or call center operation in a management role.
Understanding and experience with service desk/call center workforce management tools.
Experience with Jira/Confluence and password management tools
Experience with case management workflows using Pega or other CRM/Workflow systems.
2 plus years of experience in the health industry/health insurance domain is preferred but not required.
Experience with CMS Marketplace eligibility and appeal processing
Service Desk Coordinator Jobs
By Paul Mitchell Schools At Roanoke, VA, United States
Previous cash management and balancing cash drawers
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Experience in handling high volume phone calls preferred
Solid work history with verifiable references
Passion for the beauty industry
Service Desk 1 (Sd1) Jobs
By Veridian Tech Solutions, Inc. At United States

ID-717782 Title-Service Desk 1 Location-Remote work Duration-10 Months contract+ Pay Rate-$21/hr on W-2 Years of Relevant Experience Minimum 1 year of experience required in help desk or ...

Service Desk Engineer Jobs
By PRI Technology At Providence, RI, United States
3+ years of helpdesk experience with deskside support, telephone and email support required
Experience with Windows 7 and10,
Experience with Office 2019 and 365
Preferred experience with Sharepoint and PowerBI
Knowledge of VMware Horizon View 7 and higher
Experience in Active Directory setting up and disabling accounts as well as providing access.
Service Desk Jobs
By Apptad Inc. At Nashville, TN, United States
Able to reset password and unlock accounts, iOS Management, Support, and Deployment
Able to navigate Different OUs
Able to look up attributes
Service Desk Manager Jobs
By Calibre Talent Group At New Haven, CT, United States
·Must have strong leadership, organizational, time management and prioritization skills.
·Demonstrated progressive experience in the management of a technical support team.
·Solid relationship management and performance management skills.
·Prepare budget proposals and operational expenditure forecasts to sr. management.
·Must have exceptional customer service skills. Proven experience improving the customer experience with IT Services.
·Must be skilled in forecasting and adjusting to resource demands requirements.
Service Desk Manager Jobs
By Veridian Tech Solutions, Inc. At Hilton Head Island, South Carolina Area, United States
•Experience on Vendor service management
•Should be able to understand the IT Infrastructure, IT Change Management, Understanding of Network and Servers
Title: Service Desk Manager L3
•Minimum 5 Years of Experience in IT Operations and Leadership Role
•Total of 10+ IT experience
•Good understanding of support processes and ability to manage and develop a team
Service Desk Supervisor Jobs
By Mystic Lake Casino Hotel At Greater Minneapolis-St. Paul Area, United States
Any combination of education/experience in Business, Information Technology or related IT field to equal five years.
Minimum three years progressively enhancing experience in leadership or in knowledge within technical area of responsibility.
Familiar with service management processes.
Knowledge of industry trends and best practices in areas of planning, implementation, administration, troubleshooting, and documentation of network solutions integration.
Experience in the use of standard diagnostic tools.
One year experience in implementing call-center technology and processes.
Service Desk Manager Jobs
By Executive Talent Solutions At New York City Metropolitan Area, United States

a hands-on Service Desk Manager with superb Customer Facing skills. Will lead team of 5 in a

NYC based Boutique MSP in the Cloud Security Space is currently expanding and looking for

Service Desk Manager Jobs
By Aditi Consulting At Menlo Park, CA, United States
IT Service Management (ITSM) Tools:
Service Desk Manager/ IT Helpdesk Manager
Duration: 12+ months Contract with potential extension
Service Desk Jobs
By Comtech Global, Inc At Columbus, Ohio Metropolitan Area, United States
This position will function as a highly skilled Service Support Specialist with specific responsibilities that include:
2.Understanding of Active Directory and AD Toolsets, ADUC, user authentication and authorization and identify and access management.
2.Strong influence, collaboration and negotiation experience.
4.Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
6.Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
7.Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
Service Desk Manager Jobs
By RMON Networks, Inc. At Hampstead, NH, United States
HDI Desktop Support Manager or HDI Service Manager Certification or previous MSP management experience (a plus).
Working knowledge of PSA, RMM and Knowledge Management applications for managing client environments.
Ensure team utilization rates meet expectations and provide management focus as needed.
Ability to deal effectively with conflict management scenarios resulting in a positive outcome.
Microsoft Certifications or equivalent experience in M365 and Azure environments.
Identify process improvement opportunities, work with manager for support, implement changes, and report on key metrics for success of improvement.
Service Desk Engineer Jobs
By Phyton Talent Advisors At San Francisco Bay Area, United States
· Providing excellent customer service experiences for investment professionals / senior leadership.
· Proficient and impactful oral and written communication skills.
· Strong interpersonal skills: desire and ability to play on a team.
· Interest in finance, investment banking, and the capital markets industry.
· mobility, including Windows laptops, MDM solutions, MFA solutions, remote connectivity.
Desktop support / VDI/Citrix /
100% Remote: Service Desk Jobs
By Stellar Professionals At United States
Microsoft O365, ability to type 40+ WPM, excellent time management
Experience with ServiceNow, Salesforce or similar ticketing system
Experience in Call Center Support
Experience in Help Desk technical Support
College degree or equivalent technical study preferred; may accept equivalent work experience.
experience in Help Desk technical Support

Are you looking for a challenging and rewarding career in IT? We are looking for a Service Desk Technician to join our team and provide excellent customer service to our clients. You will be responsible for troubleshooting technical issues, providing technical support, and resolving customer inquiries. If you have a passion for technology and a desire to help others, this is the job for you!

Overview A Service Desk Technician is responsible for providing technical support and customer service to customers. They are the first point of contact for customers and are responsible for troubleshooting and resolving technical issues. Detailed Job Description A Service Desk Technician is responsible for providing technical support and customer service to customers. They are the first point of contact for customers and are responsible for troubleshooting and resolving technical issues. They must be able to diagnose and troubleshoot hardware and software problems, as well as provide technical advice and support. They must also be able to provide customer service and handle customer inquiries. Job Skills Required
• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical issues
• Ability to provide technical advice and support
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification
• Microsoft Certified Professional (MCP) certification
• Experience in customer service
• Experience in technical support
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a technical support role
• Previous experience in a customer service role
Job Responsibilities
• Provide technical support and customer service to customers
• Troubleshoot and diagnose hardware and software problems
• Provide technical advice and support
• Handle customer inquiries
• Maintain customer records
• Monitor and respond to customer feedback
• Update customer information in the system
• Follow up with customers to ensure satisfaction