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Retention Account Manager Jobs

Business Retention And Expansion Manager
By Solano EDC At Fairfield, CA, United States
·A bachelor’s degree from an accredited college or university, or equivalent real world experience.
·Excellent oral/written communications skills required.
·Must have experience with Word, Excel, PowerPoint and Outlook.
Solano EDC is seeking an energetic, enthusiastic, and creative individual to implement a business assistance program.
·Develop, coordinate and implement business retention and expansion program activities.
·Develop and maintain a database of project leads and business prospects.
Account Manager - Retention Specialist (Remote)
By Yelp At , Remote $50,000 a year
You have experience in account management, sales, advertising, or small business (preferred)
You have excellent time management and organizational skills with the ability to track and complete numerous details
You will exhibit strong communication skills, both externally with clients and internally with other Yelp employees
You have a Bachelor's Degree or 3+ years of relevant client facing experience
You will help strengthen Yelp’s revenue retention by providing exceptional and timely customer support
You will consult and educate Yelp advertisers by answering a high volume of inbound calls and emails
Retention Renewal Manager Jobs
By Bluewave Technology Group At United States
Forecast renewals and track performance against goals, report on renewal progress and results to senior management.
Proactively communicate with customers about their upcoming renewals
Negotiate contracts for customers with suppliers and carriers to ensure that we achieve the best possible terms.
Assist with ensuring accuracy and integrity of client renewal solutions.
Support account team in review and maintenance of accurate client and carrier contacts in SFDC.
Participate in Orchestrate QBRs, where applicable, to review upcoming client accounts and service renewals.
Account Manager - Retention Specialist (Remote)
By Yelp At United States
You have experience in account management, sales, advertising, or small business (preferred)
You have excellent time management and organizational skills with the ability to track and complete numerous details
You will exhibit strong communication skills, both externally with clients and internally with other Yelp employees
You have a Bachelor's Degree or 3+ years of relevant client facing experience
You will help strengthen Yelp’s revenue retention by providing exceptional and timely customer support
You will consult and educate Yelp advertisers by answering a high volume of inbound calls and emails
Senior Manager Of Retention
By Everlane At California, United States
Partner with Creative and Merchandising teams for overall calendar management and approach.
Strong analytical capabilities, in-depth knowledge of email, SMS, and ecommerce metrics
Manage email manager & developer in day-to-day execution of our program.
Experience working hands-on in a major ESP, SailThru or Klaviyo
8-10 years of experience in retention marketing or other related functions
Previous experience working in e-commerce, fashion preferred
Account Executive, Service & Retention - University Of Florida
By LEARFIELD At Gainesville, FL, United States
Achieve and exceed weekly, monthly and annual sales goals established by management
Hit touchpoint goals as assigned by the General Manager.
Miscellaneous duties as assigned by General Manager
Bachelor's Degree or equivalent work experience
Minimum 1 year of sales or customer service experience.
Experience with ticketing systems and CRM software such as Salesforce or Microsoft Dynamics a plus
Head Of Global Account Management, Retention
By Atlassian At New York, United States
Experience with change management across a complex organization and footprint
Experience using CRM, forecast management, and analytic tools
Ability to effectively communicate and develop relationships with senior and executive management
Experience working with large, Global, Fortune 500 customers
A tendency to operate daily with a sense of urgency, an affinity for problem-solving and strong analytical capabilities
Experience in coaching and developing experienced relationship specialists
Martech Manager - Retention
By Athletic Greens At United States
3+ years of project management experience preferably in the MarTech space.
Experience bringing technical solutions to business requirements.
Design and manage workflows between Retention teams and Technology
Identify new opportunities and methods to manage AG’s retention efforts with existing tech and new data.
Experience utilizing ESPs and SMS.
Basic SQL knowledge a plus
Retention Manager Jobs
By Apothékary™ At Lorton, VA, United States
Excellent time management skills with a proven ability to manage multiple priorities simultaneously
We’re a tight-knit, passionate team, where you'll learn a ton and have ownership over your responsibilities
Work directly with Clinical Herbalists to improve customer education and retention.
Build out the strategy for new retention programs including requirements gathering, vendor selection, forecasting, implementation, and analysis
Manage and improve Retention KPIs to help inform the retention strategy
Build and maintain a messaging and offer testing cadence for all Retention channels (i.e. Email, SMS,, etc.)
Retention Strategist Jobs
By KapturBox At United States
A minimum of one year of experience in managing email and SMS accounts while offering strategic guidance
Lead communication and manage client relationships, establishing campaign & flow calendars that are built around business goals
Preference of a year of experience at an email marketing agency
At least two years of experience in email marketing
Hands-on experience with Klaviyo (Postscript / Attentive etc. is a bonus)
Experience setting up flows, campaigns, popups and segmenting email and SMS lists
Retention Manager Jobs
By Cycling Frog At Seattle, WA, United States
Experience with Hubspot as a CRM/Email Management system
Previous work experience as an email marketing manager or retention marketing manager in a similar role for 3+ years.
Offer cross-channel promotion ideas to drive email signups and social followers.
Experience with Google Analytics or other similar analytics platforms
Experience working with an E-Commerce platform (Shopify experience preferred).
Exceptional analytical skills to identify opportunities and ability to communicate those opportunities in an actionable manner.
Membership Growth & Retention Manager
By CAA Advancing Art & Design At New York City Metropolitan Area, United States
·Excellent project management skills, including budgeting and resource allocation.
Collaboration with the Manager of Annual Conference and Programs:
·Minimum of 5 years of experience in marketing, membership growth, or related field
·Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
·Excellent communication and presentation skills, with the ability to influence and persuade others
·Knowledge of best practices in marketing automation, email marketing, and social media marketing
Business Retention & Expansion Manager
By City of Richardson Texas At , Richardson, Tx $6,667 - $10,000 a month
BUSINESS RETENTION & EXPANSION MANAGER
**This position is eligible for up to $2,500 incentive pay**
This step is especially important if applying for Apprentice Fire Fighter or Detention Officer.
Complete Steps 1 & 2
Account Manager - Retention Specialist
By Yelp At , Remote $50,000 a year
You have experience in account management, sales, advertising, or small business (preferred)
You have excellent time management and organizational skills with the ability to track and complete numerous details
You will exhibit strong communication skills, both externally with clients and internally with other Yelp employees
You have a Bachelor's Degree or 3+ years of relevant client facing experience
You have experience retaining and upselling clients (strongly preferred)
You will help strengthen Yelp’s revenue retention by providing exceptional and timely customer support
Acquisition And Retention Manager
By EcommerceRecruiter.com At United States
4-6 years of experience with Acquisition and Retention management
Management of a small internal team
Management of an outside digital marketing agency
Ability to present to upper management.
Develop and manage a data driven approach to customer acquisition and retention.
MUST have D2C Ecommerce experience
Retention Intelligence Manager Jobs
By Afterpay At San Francisco, CA, United States
6+ years of professional work experience in sales enablement, account management, sales ops, or related sales support role.
Strong cross-functional capabilities and communication skills
Service-oriented mindset and ability to breakdown complex topics into manageable information
Paid Life insurance, AD&D. and disability benefits
Curious, self-motivated, bias-for-action (“no task is too small” mentality)
Retirement Plans including company match
Sales Intelligence Manager, Retention - Afterpay And Cash App
By Afterpay At San Francisco, CA, United States
6+ years of professional work experience in sales enablement, account management, sales ops, or related sales support role.
Strong cross-functional capabilities and communication skills
Service-oriented mindset and ability to breakdown complex topics into manageable information
Paid Life insurance, AD&D. and disability benefits
Curious, self-motivated, bias-for-action (“no task is too small” mentality)
Retirement Plans including company match
Content Manager, Retention Afterpay & Cash App
By Afterpay At San Francisco, CA, United States
Strong design skills with an ability to both create product mocks and slide designs.
Experience servicing any of the Top 100 retail businesses in North America is a plus
Paid Life insurance, AD&D. and disability benefits
Be a cross-functional connector to proactively gather product, data, and campaign information and masterfully package it into merchant-focused messaging.
Retirement Plans including company match
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Senior Manager, Retention Strategy
By hims & hers At United States
Excellent project management and prioritization skills and strong attention to detail with the capability to work on multiple campaigns/initiatives simultaneously
Direct Retention-focused Analysis or Marketing experience identifying and monitoring key performance indicators
Experience operating within complex organizations with multiple products, lines of business, and many stakeholders
Experience working with subscription products and both web and app-based businesses is a plus
Lead cross-functional teams to concept and execute retention initiatives spanning the full customer lifecycle across multiple product lines
Perform quantitative analysis combined with qualitative insight gathering to create actionable recommendations across the organization that increase customer retention
Lieutenant (Retention Ofc) (#010586) Retention, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Consult with training academy and institutional management team re: new hire job performance.
Oversee correctional officer skills enhancement program (COSEP) training.
Three (3) years’ experience in correctional security or police work to include one (1) year of correctional supervisory experience.
Conduct performance evaluations and observation reports on all uniform new hires on all shifts.
Monitor, evaluate, and track new hires' progress through the first year of employment.
Submit recommendations/reports to appropriate staff.

Are you an experienced Account Manager looking to take your career to the next level? We are looking for a Retention Account Manager to join our team and help us drive customer loyalty and retention. You will be responsible for developing and executing strategies to increase customer engagement and satisfaction. If you have a passion for customer service and a drive to succeed, this could be the perfect opportunity for you!

Overview:

A Retention Account Manager is responsible for managing customer relationships and ensuring customer satisfaction. They are responsible for identifying customer needs, developing strategies to retain customers, and providing customer service. They must be able to analyze customer data and develop strategies to increase customer loyalty and retention.

Detailed Job Description:

Retention Account Managers are responsible for managing customer relationships and ensuring customer satisfaction. They must be able to identify customer needs, develop strategies to retain customers, and provide customer service. They must be able to analyze customer data and develop strategies to increase customer loyalty and retention. They must be able to develop and implement customer retention programs, and work with other departments to ensure customer satisfaction. They must be able to identify customer trends and develop strategies to address customer needs. They must be able to develop customer loyalty programs and ensure customer satisfaction.

What is Retention Account Manager Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to analyze customer data
• Ability to develop customer retention strategies
• Ability to develop customer loyalty programs
• Ability to identify customer trends
• Ability to work with other departments
• Ability to develop and implement customer retention programs

What is Retention Account Manager Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or customer relations
• Knowledge of customer service and customer retention strategies
• Knowledge of customer loyalty programs
• Knowledge of customer trends
• Knowledge of customer data analysis

What is Retention Account Manager Job Knowledge?

• Knowledge of customer service and customer retention strategies
• Knowledge of customer loyalty programs
• Knowledge of customer trends
• Knowledge of customer data analysis
• Knowledge of customer relationship management

What is Retention Account Manager Job Experience?

• Previous experience in customer service or customer relations
• Experience in developing customer retention strategies
• Experience in developing customer loyalty programs
• Experience in analyzing customer data

What is Retention Account Manager Job Responsibilities?

• Identify customer needs and develop strategies to retain customers
• Provide customer service and ensure customer satisfaction
• Analyze customer data and develop strategies to increase customer loyalty and retention
• Develop and implement customer retention programs
• Work with other departments to ensure customer satisfaction
• Identify customer trends and develop strategies to address customer needs
• Develop customer loyalty programs and ensure customer satisfaction