Research And Insights Specialist Jobs

Ability to manage survey programming independently and assist with the day-to-day operations of facilitating various research initiatives

Excellent analytical and critical thinking skills to translate data/insights into a comprehensive narrative for internal stakeholders

Ability to plan, organize, and prioritize multiple simultaneous assignments real-time, as well as manage to tight time constraints

Excellent writing skills, presentation skills and social awareness/people skills

Partner with internal and external partners on quantitative and qualitative survey research techniques

Draft questionnaires/discussion guides for quantitative and qualitative studies based on business objectives to be addressed

Excellent analysis, writing, and communication skills that deliver insights in a concise and actionable manner

Knowledge of the entertainment category is a plus

Develop and execute research plans across potential and existing players to address critical business questions

Outline key research objectives and strategies to address in brief format

Employ survey software tools (e.g. Qualtrics) to create and complete analyses

Oversee vendor selection, negotiation, and contracting process

(Equivalent combinations of education, licenses, certifications and/or experience may be considered)

Provide project management of both qualitative and quantitative research projects.

Design and program complex surveys using logic and pathing in online survey management tools (i.e. Qualtrics / Survey Monkey)

Employ knowledge of survey methods to ensure Insights projects maintain a high standard

Minimum 4 years’ extensive experience creating and executing effective online surveys and reporting results required

Minimum 2 years’ experience with large scale, preferably longitudinal, survey projects required

Manager and leadership training, biweekly L&OD webinars, and eLearning offerings

Manage invoicing tracking to ensure that billing is handled in a timely manner.

1-3 years of experience in consumer and market research required.

Vendor-side and agency experience strongly preferred.

Strong analytical skills and interest in analyzing large data sets of both primary and secondary data.

Expert in PowerPoint, including strong data visualization skills.

Experience in, or knowledge of, the healthcare industry is a plus

Collaborate cross-functionally to identify knowledge gaps across the business and develop a research learning agenda

Manage the invoicing, contracting, and onboarding of research vendors

10+ years of market research experience, with several years working either in-house or at an established research firm

Skilled across a variety of methodologies, including qualitative and quantitative

Experience in a fast-paced environment and managing through ambiguity; ability to juggle a variety of projects concurrently

Project or program management experience

Own and manage a mixed-methods member experience measurement program, including both quantitative and qualitative research

Develop strategies to address key customer experience metrics: churn, NPS, customer effort score, etc.

Prototype and design end-to-end experiences for Devoted Health members across channels: mail, phone, SMS, email, member portal, etc.

Ability to work effectively in ambiguous situations and manage chaos by creating organized processes

Excellent storytelling and written communication skills, including the ability to simplify complex information and identify big-picture themes and opportunities

At least 1 year of relevant applied experience with a degree in Psychology, Social Science, or a related discipline.

Excellent communication skills, ability to communicate ideas visually, verbally, and in writing

Strong customer service and active listening skills and has the ability to adapt/respond to different types of personalities

Synthesize quantitative and qualitative research data and document your findings in a succinct and compelling manner.

Help establish documentation best practices and establish and maintain our research repositories.

Strong data visualization, writing, and presentation skills.

Experience presenting to a senior executive team and working with a fast-paced sales team.

Ability to manage multiple priorities with excellent attention to detail.

Analytical, critical thinking, and problem-solving skills.

Flexible remote or hybrid work arrangements

Gamer Research & Insights Manager

Strong data visualization, writing, and presentation skills.

Experience presenting to a senior executive team and working with a fast-paced sales team.

Ability to manage multiple priorities with excellent attention to detail.

Analytical, critical thinking, and problem-solving skills.

Flexible remote or hybrid work arrangements

Gamer Research & Insights Manager

Supplier Management: Manage research suppliers to maximize value and complete projects within time and budget

Experience: Advanced Excel skills required, PowerPoint proficiency, experience using cross-tab software, survey platform and data-visualization tools.

Problem-solver: Solution-oriented, critical thinker that demonstrates intellectual and analytical rigor with strong problem-solving skills

Nimble: “roll with the punches” and reprioritize time and resources to focus on what matters most Qualifications and Attributes:

Education:S. in marketing, business administration, psychology, social sciences, or a related discipline

Insights Development: Mine the data, identifying trends, themes, and key points then translate research findings into clear and actionable recommendations

Strong data visualization, writing, and presentation skills.

Experience presenting to a senior executive team and working with a fast-paced sales team.

Ability to manage multiple priorities with excellent attention to detail.

Analytical, critical thinking, and problem-solving skills.

Flexible remote or hybrid work arrangements

Gamer Research & Insights Manager

Supplier Management: Identify, onboard, and manage research suppliers to maximize value and complete projects within time and budget

Analytical: Experience managing complex data sets and applying appropriate descriptive and predictive statistical analyses. Experience using advanced quantitative data analysis tools is preferred. 

Storyteller: Experience with communicating key insights in a simple and compelling way to influence action

Education: B.S. in marketing, business administration, psychology, social sciences, or a related discipline; graduate degree preferred

Data-driven and innovative: Embrace continuous improvement utilizing diverse research approaches, exploring methodologies and analytics processes

Strategic: Must be a strategic thinker, with an eye on big picture research and implications

Proven project management skills and experience.

Experience at a leading management consulting firm and/or within a top-tier internal strategy group

Develop knowledge capabilities and assets related to Integrity Risk Threat vectors and support innovating department knowledge, delivering through special projects

Provide input to the Management Information Systems (MIS)/Analytics team to build-out required program MIS, KRIs and overall reporting packs

Partner with MIS and VIRP functional leads on discovery partner sourcing plan and management

Manage and drive annual program review process and industry landscape assessments

Collaborate: effectively partner with cross-functional teams, experience using research to support business development, client management, and new product development initiatives

Supplier Management: Build relationships with and manage research suppliers to maximize value and complete projects within time and budget

Storyteller: Experience with communicating key insights in a simple and compelling way to influence action

Education: B.S. in marketing, business administration, psychology, social sciences, or a related discipline

Data-driven and innovative: Embrace continuous improvement utilizing diverse research approaches, exploring methodologies and analytics processes

Strategic: Must be a strategic thinker, with an eye on big picture research and implications

Distribute reports and deliver impactful presentations. Publish final reports and presentations to the GCI Knowledge Management System.

3+ years of project management experience with the ability to prioritize tasks and meet deadlines in a fast-paced environment

Manage research projects on-site and online, including analysis of results and development of management presentation.

Bachelor's degree in market research, business administration, consumer behavior, psychology, anthropology, sociology or a combination of education and equivalent experience

Vehicle discount program for employees and family members, and management leases

Liaise and interface with key internal clients including planning, marketing, strategy, design and engineering to ensure research requirements are met.

3 + years of work experience as a manager/analyst

Experience and knowledge of customer journey in mass and prestige retail environment and ecommerce

Manage vendors from research design (incl sample, questionnaire, discussion guide), field work, analysis, reporting and presentation delivery; ensuring data accuracy.

Promote, facilitate and enable ongoing team learning and education.

Demonstrate the ability to impact and influence at multiple levels and across the company (influencing skills)

8+ years’ experience in roles of responsibility with market research

Manage relationships with research vendors for multiple projects with competing timelines

Provide dedicated assistance to a Partner at the company, offering support with scheduling, organization, and other administrative tasks as needed

Experience conducting qualitative, quantitative, and/or digital research projects and a deep interest in understanding people and data (preferred)

Excellent interpersonal and communication skills, work ethic, and resourcefulness

Agency or consulting experience is a plus

Draft research instruments including screeners, survey questionnaires, and discussion guides

Develops formal analytical training curriculum for ICs and Managers within the department, strengthening the analytical skill set within Loyalty.

Bachelor's degree or 5 years of analytical experience. Master's degree in a quantitative field (Business, Finance, Economics, Mathematics, Engineering or related).

Designs and develops consistent data reporting capabilities across SkyMiles, Cobrand, Loyalty Servicing and Merchandising & Partnerships (MAPS).

Strategic thinking and creative problem-solving skills with ability to translate data into actionable insights.

Advanced expertise with SQL and working knowledge of analytical tools such as SAS, Hyperion, Tableau, and advanced Excel functionality.

Experience in an analytical role with the ability to extract large datasets and identify key insights to support business decisions.

Extensive knowledge and execution of marketing research methodologies (qualitative and quantitative); knowledge of statistics a plus

Extensive experience analyzing customer attributes and behavior data

Detail-oriented, organized and able to manage multiple priorities that may be constantly changing

Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills

5+ years experience in restaurant, food, beverage, retail or packaged goods industries in marketing research or related disciplines

Identifies opportunities and threats for the brand, including recommended solutions