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Remote It Support Tier 1 Jobs in Arkansas

Remote It Support Specialist
By Talentify.io At United States
Accuracy in IT asset security and management tools and inventory.
Compliance with asset management for SOC2.
CompTIA A+, N+, and Security+ certification or equivalent knowledge.
Ability to acquire knowledge and cross-train within the IT team.
Strong problem-solving, analytical, and critical thinking skills.
Excellent organizational, administrative, and interpersonal skills.
Hybrid-Remote Tier 1 Helpdesk Associate
By Summit Human Capital At United States
· Experience responding to Tier 1 tickets and supporting end users remotely
· 2-3 Years of proven Desktop Support or Help Desk experience
· Extensive windows 10 support, hardware, and software troubleshooting experience
· 2+ years of Customer Service experience
· Any relative certifications or degree including CompTIA A+, Network+, MCSA
· Experience with Active Directory/O365/Intune administration, and/or Jira
It Support Specialist (Remote) ($40000.00 - $50000.00 / Year)
By Talentify.io At United States
2+ years of related experience or equivalent certifications required
Gain experience in planning and installing personal devices and workstations
Develop problem-solving and analytical skills in resolving customer reported incidents
Enhance your knowledge of computer hardware and software systems
Excellent verbal and written communication skills
Strong interpersonal and customer service skills
1 Of 40 Remote - It Project Coordinator
By Sonitalent Corp At United States
·Looking for candidates that will work well together and have strong verbal and written communication skills
·ERP experience is great (they use Yardi)
·Remote. Can be nice if they live close to a Dominium office but not necessary
Hope you are doing well ,
·6 months-12 months assignment with potential to extend or convert
·Be able to communicate process and give work direction
Tier 1 Customer Support -(Part-Time Contractor)- Remote
By ExecOnline At United States
Outstanding task management skills across a varied set of responsibilities in a fast paced, high volume environment
Comprehensive wellness benefits: high-quality, low-cost medical, dental, and vision plans, in addition to other wellness offerings
1-3 years of work experience, preferably with a SaaS company or a product/technology division
Poise and professionalism to respond to high-level executives from around the world; executive support experience is a plus
Community & Belonging: Our Employee Resource groups bring together employees with shared characteristics or life experiences
Enthusiastically support clients with their tech, logistical, and other needs via email, chat, phone, and web-based tools.
Remote It Support Jobs
By Insight Global At United States
Knowledgeable with access management, software troubleshooting, Mac OS and Windows troubleshooting, TCP/IP, VLANS, DNS, DHCP, SSL, VPN, etc
Experience working in a fully remote setting
Familiarity with MDM, endpoint protection, Identity & access management, content management and other SaaS Ops tools
3-5 years of experience in a technical support or customer service environment supporting Mac OS (95%), Windows(5%) and Linux exposure
Experience with basic technical support with Mac OS, Windows, Chrome, Gsuite, Slack, headsets, and Zoom
Experience supporting a high volume ticket queue – must have experience with Active Directory
Csoc-Tier 3 Analyst- Remote Jobs
By SmartIPlace At United States

Job Title: CSOC-Tier 3 Analyst - Day Shift - remote Raleigh Job Description Key Responsibilities: Identification of Cybersecurity problems which may require mitigating controls Analyze ...

Operations Specialist - Tier 1 Saas Support
By triValence At United States
Organized self-starter with solid time management skills
Ability to perform other duties assigned by management with a high degree of detail and accuracy
Participate as a member of project teams, expanding into other roles and acquiring skills outside of current assignments
1-3 years of customer-service related and/or customer implementation experience
Experience withing a SaaS based product company is a plus
Experience within a start-up a plus

Are you looking for an exciting opportunity to use your IT skills to help people? We are looking for a Remote IT Support Tier 1 to join our team and provide technical support to our customers. You will be responsible for troubleshooting technical issues, providing solutions, and helping our customers get the most out of their technology. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview Remote IT Support Tier 1 is a role that provides technical support to customers over the phone, email, or chat. This role is responsible for troubleshooting customer issues, providing technical advice, and resolving customer inquiries. Detailed Job Description The Remote IT Support Tier 1 role is responsible for providing technical support to customers over the phone, email, or chat. This role is responsible for troubleshooting customer issues, providing technical advice, and resolving customer inquiries. The Remote IT Support Tier 1 must have excellent customer service skills, be able to work independently, and have a strong understanding of IT systems and processes. Job Skills Required
• Excellent customer service skills
• Strong problem-solving skills
• Ability to work independently
• Knowledge of IT systems and processes
• Ability to troubleshoot customer issues
• Ability to provide technical advice
• Ability to resolve customer inquiries
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 1+ years of experience in IT support
• Knowledge of Windows, Mac, and Linux operating systems
• Knowledge of networking and security
• Knowledge of hardware and software troubleshooting
Job Knowledge
• Knowledge of Windows, Mac, and Linux operating systems
• Knowledge of networking and security
• Knowledge of hardware and software troubleshooting
• Knowledge of customer service principles
Job Experience
• 1+ years of experience in IT support
• Experience in customer service
• Experience in troubleshooting customer issues
• Experience in providing technical advice
• Experience in resolving customer inquiries
Job Responsibilities
• Provide technical support to customers over the phone, email, or chat
• Troubleshoot customer issues
• Provide technical advice
• Resolve customer inquiries
• Follow up with customers to ensure their issues are resolved
• Document customer interactions and resolutions in a ticketing system