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Remote It Support Specialist Jobs in Washington

It Support Specialist Jobs
By YAKIMA NEIGHBORHOOD HEALTH SERVICES At Yakima, WA, United States
0-2 years of experience in a similar role, troubleshooting desktop workstations and software installation.
Excellent written and oral communications skills.
Manage security and access privileges for users.
High School Diploma or equivalent.
Ability to lift up to 30 pounds.
Ability to successfully pass a background check in relation to the position applied for.
It Support Specialist Jobs
By City of Auburn (Washington) At Auburn, WA, United States
Any combination of education, experience and training that can demonstrate the ability to successfully perform the primary responsibilities for this position
A minimum of one (1) year experience performing desktop specialist duties
Technical certifications such as Microsoft Modern Desktop Administrator, Network+, A+, or equivalent is required within one (1) year of employment.
Experience with on call support after hours and on weekends
Experience with vendor relations such as getting quotes, investigating discrepancies in billings and maintaining inventory
Assist with installing, configuring, troubleshooting and maintaining PC hardware and software.
Support Specialist - It
By Volt At Spokane, WA, United States
Experience working with a ticketing system or Customer Relationship Management (CRM) tool--preferred
Associate degree or equivalent work experience or any equivalent combination of education, training, or experience
One year of related work experience in customer service and/or in information technology systems support
Prior work experience in healthcare environment and/or EMR--preferred

Are you looking for an exciting and rewarding career in IT? We are looking for a Remote IT Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Detailed Job Description A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Job Skills Required
• Excellent customer service skills
• Excellent problem-solving skills
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Knowledge
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Knowledge of troubleshooting hardware and software issues
• Knowledge of remote access tools
Job Experience
• At least two years of experience in IT support
• Experience in customer service
• Experience in providing technical assistance and support
Job Responsibilities
• Diagnose and resolve technical issues, either over the phone or through remote access
• Provide training and guidance to customers on the use of computer systems and software
• Monitor and maintain computer systems and networks
• Troubleshoot hardware and software issues
• Respond to customer inquiries and requests
• Maintain records of customer interactions and transactions
• Ensure customer satisfaction by providing timely and accurate solutions