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Remote Guest Service Agent Jobs in New York, New York

Guest Service Agent Jobs
By Flik Hospitality Group At , New York, 10007 $24 an hour
Associates at Flik Hospitality are offered many fantastic benefits.
Holiday Time Off (varies by site/state)
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Flik maintains a drug-free workplace.
Guest Service Agent Jobs
By The Fifth Avenue Hotel At , New York, 10001 $29 - $30 an hour
Guest Loyalty and Recognition: Recognize and acknowledge repeat guests and VIP’s. Offer personalized surprise and delight moments when possible and appropriate.
Previous experience in a luxury hotel front desk or guest services role is preferred
Exceptional customer service and communication skills
Strong attention to detail and organizational abilities.
Room Assignments: Coordinate room assignments based on guest preferences, availability, and special requests.
Any other duties as assigned.
Workforce Manager, Global Guest Service | Hospitality - Remote | Wfh
By Get It Recruit - Hospitality At New York, NY, United States

]At the forefront of revolutionizing the world of hospitality, we're inviting you to be a part of an incredible journey. Our mission is to transform travel experiences by blending innovative, ...

Remote Client Service Agent
By Caribbean and Cruise Experience At New York, NY, United States

E&O Insurance with Fraud Protection

Must have a Computer or Smartphone (Computer Recommended)

Guest Service Agent Jobs
By Hilton Garden Inn New York/Tribeca At , New York, 10013, Ny $19 an hour
Perform other duties as requested by management.
Immediately greet guest and offer to assist with their needs.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Commuter Transit and Commuter Parking Benefits
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Remote Customer Service Agent
By Dream Travel Oasis At New York, NY, United States
Complete ongoing training to earn and maintain certification to book travel
Network with tour operators regarding packages that you can possibly offer to clients
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Guest Service Agent Jobs
By Hotel Aliz Time Square At , New York, 10018, Ny $21 an hour
Perform other duties as requested by management.
Immediately greet guest and offer to assist with their needs.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Commuter Transit and Commuter Parking Benefits
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Guest Service Agent Jobs
By Park Lane At , New York, 10019, Ny $27.83 - $37.10 an hour
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Service Agent (Temporary) - Conrad New York Midtown
By Hilton At , New York, 10019, Ny $28.73 - $38.31 an hour
Hospitality - We're passionate about delivering exceptional guest experiences.
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Integrity - We do the right thing, all the time.
Remote Client Service Agent
By Caribbean and Cruise Experience At Brooklyn, NY, United States

E&O Insurance with Fraud Protection

Must have a Computer or Smartphone (Computer Recommended)

Remote Client Service Agent
By Caribbean and Cruise Experience At Queens, NY, United States

E&O Insurance with Fraud Protection

Must have a Computer or Smartphone (Computer Recommended)

Guest Service Agent Jobs
By Resorts World Catskills At Monticello, NY, United States
Maintain knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation.
Presents the keys and offers bell attendant assistance. Explains Hotel services if bell assistance is declined or not available.
Offers a sincere greeting before the guest reaches the desk and ascertains the satisfaction of the guest’s stay.
Thanks the guest for staying with us and offering an expression of a return visit.
Maintain standards of a 5-star service.
Book guest accommodations, room, show or restaurant reservations in accordance with current procedures.
Remote Special Needs Service Agent
By Caribbean and Cruise Experience At United States
E&O Insurance with Fraud Protection
Must be 18+ Years of age and legally Authorized to work in the U.S.
Must have a Computer or Smartphone (Computer Recommended)
Guest Service Agent - St. Augustine
By Stayable Suites At St Augustine, FL, United States
Disciplined – executes the responsibilities of the position consistently and with fidelity
Notify the manager or equivalent immediately of any guest, employee, or payment concerns
Notify Property Manager of any safety concerns or any violations of policy
Team-oriented – understands that we can achieve our objectives by collaborating with a team of A-players
Coachable – has an open and thirsty mind to constantly grow through feedback from teammates, guests, and other stakeholders
Self-starter – possesses a fundamental understanding of what is required for a smooth and successful operation and takes initiative without direction
Remote Client Service Agent
By Caribbean and Cruise Experience At Philadelphia, PA, United States

E&O Insurance with Fraud Protection

Must have a Computer or Smartphone (Computer Recommended)

Remote Client Service Agent
By Caribbean and Cruise Experience At Orlando, FL, United States

E&O Insurance with Fraud Protection

Must have a Computer or Smartphone (Computer Recommended)

Hotel Guest Service Agent
By CUSA, LLC At Jeff, MO, United States
Good time management and organizational skills.
Coordinating with housekeeping and staff management.
1+ years of customer service experience.
Patience and good listening skills.
Greeting guests upon arrival and making them feel welcomed.
Providing front desk services to guests.
Remote Client Service Agent (Remote)
By Caribbean and Cruise Experience At Wahiawa, HI, United States

E&O Insurance with Fraud Protection

Must have a Computer or Smartphone (Computer Recommended)

Guest Service Agent- Full Time
By Hyatt House At Cypress, CA, United States

Organization- Hyatt House Cypress/Anaheim Summary HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The ...

Guest Service Agent Jobs
By Drury Hotels At , West Des Moines, 50266 $15.97 an hour
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Ensure exceptional, positive experiences for our diverse team members and guests.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Remote Client Service Agent
By Caribbean and Cruise Experience At Washington, DC, United States

E&O Insurance with Fraud Protection

Must have a Computer or Smartphone (Computer Recommended)

Guest Care Support Agent (Remote)
By Carnival Cruise Line At United States
Knowledge, Skills & Abilities: Excellent English written/verbal communication skills.
Education: High School Diploma or GED preferred
Years/Area of Profession Experience: Must have at least 6 months of Call Center experience.
Critical Professional related Technical/Computer Skills: Proficient in Microsoft Word/Excel.
Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Cec, Direct Guest Service Agent
By Royal Caribbean Group At ,
Capacity to think independently and research as well as demonstrate sound judgment, effective reasoning, proven problem-solving abilities and effective decision-making skills.
High School graduate, GED, or relevant hotel/hospitality experience preferred.
Proficiency in English. Fluency in a secondary language would be an added advantage.
Works harmoniously and professionally with peers, travel partners and leaders across departments, both shipboard and shore side.
Communicates effectively with all external and internal customers through both verbal and written interactions.
Displays proficiency in Microsoft Windows, Microsoft Office applications.

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Guest Service Agent to join our team! As a Remote Guest Service Agent, you will be responsible for providing exceptional customer service to our guests. You will be the first point of contact for our guests and will be responsible for handling inquiries, resolving issues, and providing information. If you are passionate about customer service and have excellent communication skills, this could be the perfect job for you!

Overview Remote Guest Service Agents provide customer service to guests of a hotel, resort, or other hospitality establishment. They are responsible for responding to inquiries, resolving customer complaints, and providing information about services and amenities. They may also be responsible for taking reservations and processing payments. Detailed Job Description Remote Guest Service Agents are responsible for providing excellent customer service to guests of a hotel, resort, or other hospitality establishment. They must be able to respond to inquiries and resolve customer complaints in a timely and professional manner. They must be knowledgeable about the services and amenities offered by the establishment and be able to provide accurate information to guests. They must also be able to take reservations and process payments. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work independently
• Knowledge of hospitality services and amenities
• Knowledge of reservation and payment processing systems
• Knowledge of customer service principles and practices
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of hospitality services and amenities
• Knowledge of reservation and payment processing systems
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of hospitality services and amenities
• Knowledge of reservation and payment processing systems
• Knowledge of customer service principles and practices
Job Experience
• Previous customer service experience
• Previous experience in a hospitality setting
Job Responsibilities
• Respond to inquiries and resolve customer complaints in a timely and professional manner
• Provide accurate information about services and amenities
• Take reservations and process payments
• Maintain records of customer interactions
• Follow up with customers to ensure satisfaction