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Remote Guest Service Agent Jobs in Florida

Guest Service Agent - St. Augustine
By Stayable Suites At St Augustine, FL, United States
Disciplined – executes the responsibilities of the position consistently and with fidelity
Notify the manager or equivalent immediately of any guest, employee, or payment concerns
Notify Property Manager of any safety concerns or any violations of policy
Team-oriented – understands that we can achieve our objectives by collaborating with a team of A-players
Coachable – has an open and thirsty mind to constantly grow through feedback from teammates, guests, and other stakeholders
Self-starter – possesses a fundamental understanding of what is required for a smooth and successful operation and takes initiative without direction
Remote Client Service Agent
By Caribbean and Cruise Experience At Orlando, FL, United States

E&O Insurance with Fraud Protection

Must have a Computer or Smartphone (Computer Recommended)

Guest Service Agent Jobs
By Commonwealth Hotels At Panama City, FL, United States
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Working knowledge of Microsoft Office and reservation management systems
Provide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businesses
One year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Knowledge of the local area to make recommendations for a variety of services
Guest Service Agent/Front Desk Clerk/Front Desk Agent
Guest Service Agent Jobs
By Hyatt House Charlotte/Center City At , Charlotte, 28202, Nc

Welcome you to our new house, HYATT house!

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Guest Service Agent to join our team! As a Remote Guest Service Agent, you will be responsible for providing exceptional customer service to our guests. You will be the first point of contact for our guests and will be responsible for handling inquiries, resolving issues, and providing information. If you are passionate about customer service and have excellent communication skills, this could be the perfect job for you!

Overview Remote Guest Service Agents provide customer service to guests of a hotel, resort, or other hospitality establishment. They are responsible for responding to inquiries, resolving customer complaints, and providing information about services and amenities. They may also be responsible for taking reservations and processing payments. Detailed Job Description Remote Guest Service Agents are responsible for providing excellent customer service to guests of a hotel, resort, or other hospitality establishment. They must be able to respond to inquiries and resolve customer complaints in a timely and professional manner. They must be knowledgeable about the services and amenities offered by the establishment and be able to provide accurate information to guests. They must also be able to take reservations and process payments. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work independently
• Knowledge of hospitality services and amenities
• Knowledge of reservation and payment processing systems
• Knowledge of customer service principles and practices
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of hospitality services and amenities
• Knowledge of reservation and payment processing systems
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of hospitality services and amenities
• Knowledge of reservation and payment processing systems
• Knowledge of customer service principles and practices
Job Experience
• Previous customer service experience
• Previous experience in a hospitality setting
Job Responsibilities
• Respond to inquiries and resolve customer complaints in a timely and professional manner
• Provide accurate information about services and amenities
• Take reservations and process payments
• Maintain records of customer interactions
• Follow up with customers to ensure satisfaction