Register
Recruit Create CV

Remote Customer Technical Support Jobs in Union, Arkansas

Customer Service Support(Remote)
By W3Global At United States
Minimum Qualifications*High school diploma, secondary education level or equivalent*Two years of related work experience.
Previous customer service experience required (minimum 3+ years in RELEVANT customer service role)
Previous experience with EDI transactions required - AS400 ERP Experience a plus
Strong multitasking skills a must
Previous call center experience preferred
Self-motivated, ability to work remotely
Customer Support Engineer (Remote)
By Stage 4 Solutions At United States
Proficiency in using support ticketing systems and customer relationship management (CRM) tools.
Execute established call handling procedures to ensure consistent and exceptional customer service experiences.
2+ Years experience in customer service, preferably in a technical support or customer support role.
Strong problem-solving abilities and a passion for assisting customers.
Create, research, and update service requests, effectively documenting customer interactions and resolutions.
Implement escalation procedures as dictated by the nature and severity of customer issues, ensuring timely and effective resolution.
Customer Support Coordinator (Remote)
By Worthy.com At United States
Work cross functionally between our Account Executive and Auction Manager teams to support a seamless seller experience from start to finish
Identify new and better ways of solving problems that improve our product, our processes, and our Seller experience
A strong, and kind communicator with professional direct verbal & written skills
Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts
1-2 years of professional experience in a customer service or customer experience role
Proven front-office experience handling high incoming call and email volume
Director, Customer Support (Remote)
By Drata At United States
Extensive customer-facing and escalation management experience required
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Develop training opportunities to enhance those experiences and improve understanding, listening and communication
10+ years of post-sales experience in a technical support role, or equivalent position, ideally in B2B SaaS
Minimum 5 Years (8+ years preferred) of proven experience in leading and scaling technical customer support teams
Exceptional verbal and written communication skills, and comfort with leading presentations and trainings
100% Remote Technical Support Engineer
By Agility Partners At United States
Create and maintain incident management requests to product group/engineering group/finance team.
Great resume builder – gain experience with a Fortune 15 company
Medical, Dental and Vision plans (PPO and HSA plans available); Individual and Family coverage offerings
Demonstrable troubleshooting skills and strong analytical, problem solving and decision-making skills
Knowledge of Excel: pivot tables, filters & look-up function
Quickly identify cases that require escalation (either technically or strategically).
Customer Service Technical Support
By Rabaconda At United States

Rabaconda is looking for a part time Customer Service Technical Support representative that is U.S. based and FULLY REMOTE! Apply and learn more here! 👉 https://rb.gy/23534

Remote Customer Support Specialist - Equipment Provided
By HelpWelp At United States
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
Experience handling inbound or outbound voice calls
Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferred
This position is remote and can be located anywhere in the US.
Each customer interaction focuses around energy efficiency
Each call can be a different utility customer and require a different type of service
Customer Technical Support Jobs
By TrueLook Construction Cameras At United States
• Deliver an exceptional customer experience with proactive communication
• 1-2 years’ experience in Customer Service/Support roles, preferably at a SaaS organization
• Strong phone and writing skills are a must
Passion, integrity, and innovation are what drive us. Are you ready to join our team?
• Responsible for providing unparalleled customer service for all past, current, and prospective customers
• Customer satisfaction will be your single most important goal in this role
Elgato Customer Support - Remote
By Corsair At United States
Escalate critical customer situations to the appropriate level of management and department.
Position Summary, Responsibilities and Expectations:
Provide exceptional customer service while responding to phone, e-mail and chat requests for technical support.
Track and monitor all support cases to ensure timely resolution and follow-up.
Clearly identify, document, and find solutions for customer issues and product problems.
Remote Customer Support Specialist
By World Impact Real Estate At United States
- 2+ years of experience in customer support, preferably in a remote or virtual environment.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and analytical skills.
- Ability to work independently and efficiently in a remote setting.
- Ability to multitask, prioritize, and manage time effectively.
- Responding promptly and professionally to customer inquiries and complaints through phone, email, and live chat.
Cybersecurity Technical Support Associate (Eastern Time Zone) (Remote)
By Cyware At United States
Discuss technology in simple, every-day terms; manage multiple clients and open tickets simultaneously.
US Citizenship is a requirement of this position in accordance with 8 U.S.C 1324b(a)(2)(C)
Minimum of 2-3 years of experience with Zendesk or similar ticketing system.
Minimum 2-3 years of relevant experience in technical support. Software-as-a-Service (SaaS) support experience is required.
Hands-on experience on Linux systems and administration.
Experience with log analysis for troubleshooting and problem identification..
Technical Support Representative (Remote)
By Drata At United States
Excellent time management skills and ability to multitask.
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Become a technical product knowledge expert on our platform, products, and services with guidance from our Senior team members.
Provide customer service to a wide range of customers, from small businesses to big enterprises and educational institutions.
Contribute to the ongoing internal learning and success of our team by sharing knowledge through mentorship and collaboration.
Service-minded and attentive to giving customers the best possible support and experience with our products.
Customer Service & Support - 100% Remote100% Remote
By BayOne Solutions At United States
Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.
Experience with SFDC or other like CRMs
Process and submit warranty RMAs (Return Merchandise Authorization) with an extremely high rate of accuracy.
Effectively communicate with internal stakeholders and third parties such as partners and customers regarding warranty RMAs in writing.
Own each warranty RMA case from initial creation to submission.
Collaborate with the technical support team to address any case that escapes your area of expertise.
Customer Support, Technical Support Specialist
By Pop-Up Talent At United States
Personalize each customer experience. You will tailor responses to each customer, situation, and question to ensure a personal and pleasant experience.
Competitive medical, dental, vision, and 401K benefits.
You understand basics of version control systems and can use proxy tools to troubleshoot server-client communication.
Under-promise and over-deliver. You will set clear and appropriate expectations to provide consistent and remarkable customer delight.
Paid time off & holidays.
Fun, get-things-done work environment. A culture that values working hard so we can play hard.
Creator Support (Customer Support) Specialist — Remote
By vidIQ At United States
Continuously improve product knowledge of vidIQ and stay up-to-date on Youtube's new features and updates
Serve as the main point of contact for our YouTube creator customers
Learn our product inside and out to help our creators with all of their requests
Educate creators about our product and its features
Provide personalized support and guidance to creators to help them achieve success on YouTube
Collaborate with cross-functional teams to resolve complex issues
Technical Support Manager- Customer Success
By Dragos, Inc. At United States
Provide customer insights and feedback to Engineering and Product Management to improve offerings for all customers.
4 years of people management.
Build and scale operations (people, process, systems, and tools) to deliver best in class customer experience.
Maintain knowledge of trends and developments in Technical Support, alerting senior staff as necessary.
Experience in building and scaling a team.
3 years’ experience working in security at the Enterprise level.
Customer Support Specialist- Remote ($41300.00 - $72300.00 / Year)
By Talentify.io At United States
Associate degree in Business Management or a related field or equivalent experience.
3-5 year’s customer related experience and account management experience is required
Experience prioritizing and/or manage time, projects, records etc.
High level of business acumen relative to key account management and sales.
Review and coordinate with Account Managers on new store opening accounts within the UNFI business systems to ensure
Excellent verbal and written communication skills
Customer Support Specialist- Remote ($19.86 - $34.76 / Hour)
By Talentify.io At United States
Associate degree in Business Management or a related field or equivalent experience.
3-5 year's customer related experience and account management experience is required
Experience prioritizing and/or manage time, projects, records etc.
High level of business acumen relative to key account management and sales.
Review and coordinate with Account Managers on new store opening accounts within the UNFI business systems to ensure
Excellent verbal and written communication skills
Remote Customer Technical Support Specialist ($18.00 - $21.00 / Hour)
By Talentify.io At United States
Uses knowledge to propose recommended improvements to customer related processes and materials.
Confirms completion of required training plan before assuming job responsibilities.
Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements.
Clear verbal and written communication skills to impart product information over the telephone, chat and email to patients/health care support.
Skilled at presenting technical information in a clear, concise manner to all levels within the department.
Skilled at contributing on a consistent basis to team initiatives in a thorough and timely manner.
Technical Support Analyst – Us Remote
By Goldstone Partners, Inc. At United States
Comfortable maintaining data in project management and CRM platforms
Undergraduate degree in a data-centric discipline and experience in retail or hospitality
Highly refined communications skills – comfortable getting your message across in a virtual world
Salary $50-55k with a nice suite of benefits
We Value: Impact, Innovation, Experience
Guiding new EV owners through their adoption, including setting up accounts, answering questions, troubleshooting vehicle errors, and providing ongoing support

Are you looking for a challenging and rewarding job in customer technical support? Look no further! We are looking for a motivated individual to join our remote customer technical support team. You will be responsible for providing technical assistance to our customers, troubleshooting technical issues, and helping them resolve their problems. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

Overview Remote Customer Technical Support is responsible for providing technical assistance to customers who are having difficulties with their products or services. This role requires excellent customer service skills, technical knowledge, and problem-solving abilities. The Remote Customer Technical Support will be responsible for troubleshooting customer issues, providing solutions, and escalating issues when necessary. Detailed Job Description The Remote Customer Technical Support will be responsible for providing technical assistance to customers via phone, email, and chat. This role requires excellent customer service skills, technical knowledge, and problem-solving abilities. The Remote Customer Technical Support will be responsible for troubleshooting customer issues, providing solutions, and escalating issues when necessary. The Remote Customer Technical Support will also be responsible for providing product and service information, as well as maintaining customer records. Job Skills Required
• Excellent customer service skills
• Strong problem-solving abilities
• Excellent verbal and written communication skills
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Technical knowledge of products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of product and service information
• Knowledge of troubleshooting techniques
Job Experience
• Previous customer service experience
• Previous technical support experience
Job Responsibilities
• Provide technical assistance to customers via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Escalate issues when necessary
• Provide product and service information
• Maintain customer records
• Follow up with customers to ensure satisfaction