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Remote Customer Support Analyst Jobs in Arkansas

Customer Service Support(Remote)
By W3Global At United States
Minimum Qualifications*High school diploma, secondary education level or equivalent*Two years of related work experience.
Previous customer service experience required (minimum 3+ years in RELEVANT customer service role)
Previous experience with EDI transactions required - AS400 ERP Experience a plus
Strong multitasking skills a must
Previous call center experience preferred
Self-motivated, ability to work remotely
100% Remote-$16/Hr On 1099-Customer Service Support @ Remote.
By Dice At United States
Prior customer service experience a must.
Provides assistance to customers during all phases of the inventory process.
Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
Prepares and enters required client information/requests into department's database to document customer interaction and resolution.
Works under close supervision to answer questions regarding company products and services.
100% Remote Support Analyst Jobs
By Agility Partners At United States
Develop and maintain information for knowledge base.
2+ years of professional support experience
Strong problem resolution and analytical skills required
Experience with Windows O/S environment along with IIS and SQL may be required.
Hands on, friendly and awesome team to be apart of that offer a high level of respect for one another!
Great resume builder – gain experience with a Fortune 15 company
Customer Support Engineer (Remote)
By Stage 4 Solutions At United States
Proficiency in using support ticketing systems and customer relationship management (CRM) tools.
Execute established call handling procedures to ensure consistent and exceptional customer service experiences.
2+ Years experience in customer service, preferably in a technical support or customer support role.
Strong problem-solving abilities and a passion for assisting customers.
Create, research, and update service requests, effectively documenting customer interactions and resolutions.
Implement escalation procedures as dictated by the nature and severity of customer issues, ensuring timely and effective resolution.
Customer Support Coordinator (Remote)
By Worthy.com At United States
Work cross functionally between our Account Executive and Auction Manager teams to support a seamless seller experience from start to finish
Identify new and better ways of solving problems that improve our product, our processes, and our Seller experience
A strong, and kind communicator with professional direct verbal & written skills
Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts
1-2 years of professional experience in a customer service or customer experience role
Proven front-office experience handling high incoming call and email volume
Director, Customer Support (Remote)
By Drata At United States
Extensive customer-facing and escalation management experience required
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Develop training opportunities to enhance those experiences and improve understanding, listening and communication
10+ years of post-sales experience in a technical support role, or equivalent position, ideally in B2B SaaS
Minimum 5 Years (8+ years preferred) of proven experience in leading and scaling technical customer support teams
Exceptional verbal and written communication skills, and comfort with leading presentations and trainings
Analyst, Quality Support, Remote
By Talentify.io At United States
Strong relationship-building and performance management skills
Excellent organizational and time management skills
Flexible work environment with the option to work remotely and from our headquarters in Bethesda, MD
Gain exposure and mentoring within the business side of the U.S. healthcare system
Opportunity to work with different types of health insurance and incentive structures
Collaborate with a growing company in the healthcare industry
Analyst - Program Support (Remote) Fema
By Maximus At United States
This position is a remote - work at home position.
Ensure Maximus project management standards and procedures are followed.
Ensure Maximus project management standards and procedures are followed
Bachelor’s degree with 3+ years of experience . A combination of education and experience may be considered in lieu of degree.
Adhere to certain government requirements and develop the necessary reports to meet SLAs.
Bachelor's degree with 3+ years of experience.
Analyst, Production Support (Remote)
By Panera Bread At United States
2+ years’ experience as a technical support analyst or in related field.
Experience with restaurant or retail technologies.
Demonstrated experience in troubleshooting and problem-solving technical issues.
Experience analyzing system and application logs with Splunk or other tools
Experience in Service-Now or equivalent ticketing systems
High-level written and verbal communication skills.
Manager, Customer Support (Remote, Us)
By Squarespace At United States
Manage a team of inspired Team Leads, supporting them and removing roadblocks
Manage team allocations, people expectations and career development opportunities
At least 5 years experience managing a customer support operation
Experience mentoring and developing people and team leaders
Experience leading a project from concept through to completion
Retirement benefits with employer match
Remote Customer Support Specialist - Equipment Provided
By HelpWelp At United States
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
Experience handling inbound or outbound voice calls
Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferred
This position is remote and can be located anywhere in the US.
Each customer interaction focuses around energy efficiency
Each call can be a different utility customer and require a different type of service
Elgato Customer Support - Remote
By Corsair At United States
Escalate critical customer situations to the appropriate level of management and department.
Position Summary, Responsibilities and Expectations:
Provide exceptional customer service while responding to phone, e-mail and chat requests for technical support.
Track and monitor all support cases to ensure timely resolution and follow-up.
Clearly identify, document, and find solutions for customer issues and product problems.
Customer Support Analyst Jobs
By SPS Commerce At United States
Bachelor’s degree or equivalent combination of education and experience
Proven organizational skills with ability to effectively manage multiple projects
You have fantastic people skills; you’re able to listen thoroughly and understand issues quickly.
Assists customers seeking education and/or issue resolution while working with a variety of SPS Commerce products and services
Logs and tracks customer interactions using the designated customer resource manager (CRM)
1-3 years prior customer support experience or technical/help desk experience
Remote Customer Support Specialist
By World Impact Real Estate At United States
- 2+ years of experience in customer support, preferably in a remote or virtual environment.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and analytical skills.
- Ability to work independently and efficiently in a remote setting.
- Ability to multitask, prioritize, and manage time effectively.
- Responding promptly and professionally to customer inquiries and complaints through phone, email, and live chat.
Customer Support Analyst Jobs
By Phazemos At Washington DC-Baltimore Area, United States
Basic time management skills and a desire to learn advanced project management techniques
Advanced proficiency in written and spoken English, foreign language skills a plus but not required
Supporting data collection and documenting solutions using a standard playbook
Providing dependable and timely resolution of service-related questions
Acting as a client advocate by prioritizing and tracking issues
Assisting with client-specific communication to sales prospects using standardized workflow
Customer Support Specialist - Virtual/Remote
By Enumerate At Fayetteville, AR, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Specialist - Virtual/Remote
By Enumerate At Jonesboro, AR, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Service & Support - 100% Remote100% Remote
By BayOne Solutions At United States
Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.
Experience with SFDC or other like CRMs
Process and submit warranty RMAs (Return Merchandise Authorization) with an extremely high rate of accuracy.
Effectively communicate with internal stakeholders and third parties such as partners and customers regarding warranty RMAs in writing.
Own each warranty RMA case from initial creation to submission.
Collaborate with the technical support team to address any case that escapes your area of expertise.
Creator Support (Customer Support) Specialist — Remote
By vidIQ At United States
Continuously improve product knowledge of vidIQ and stay up-to-date on Youtube's new features and updates
Serve as the main point of contact for our YouTube creator customers
Learn our product inside and out to help our creators with all of their requests
Educate creators about our product and its features
Provide personalized support and guidance to creators to help them achieve success on YouTube
Collaborate with cross-functional teams to resolve complex issues
Customer Support Specialist- Remote ($41300.00 - $72300.00 / Year)
By Talentify.io At United States
Associate degree in Business Management or a related field or equivalent experience.
3-5 year’s customer related experience and account management experience is required
Experience prioritizing and/or manage time, projects, records etc.
High level of business acumen relative to key account management and sales.
Review and coordinate with Account Managers on new store opening accounts within the UNFI business systems to ensure
Excellent verbal and written communication skills

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are looking for a Remote Customer Support Analyst to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

A Remote Customer Support Analyst is responsible for providing technical assistance to customers via phone, email, or chat. They are responsible for troubleshooting customer issues, providing solutions, and ensuring customer satisfaction.

What is Remote Customer Support Analyst Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and analytical skills
• Ability to work independently and in a team environment
• Knowledge of customer service software and tools
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Remote Customer Support Analyst Job Qualifications?

• Bachelor’s degree in a related field or equivalent experience
• At least two years of customer service experience
• Knowledge of customer service software and tools
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries

What is Remote Customer Support Analyst Job Knowledge?

• Knowledge of customer service software and tools
• Knowledge of customer service principles and practices
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is Remote Customer Support Analyst Job Experience?

• At least two years of customer service experience
• Experience in a remote customer service role
• Experience in a customer service role in a fast-paced environment

What is Remote Customer Support Analyst Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Provide accurate and timely customer service
• Ensure customer satisfaction by providing prompt and courteous service
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information
• Monitor customer service trends and recommend improvements