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Remote Customer Insights Supervisor Jobs

Customer Service Supervisor - National Remote ($46700.00 - $91300.00 / Year)
By Talentify.io At United States
Coordinate work activities with other supervisors, managers, departments, etc.
High School Diploma / GED (or higher) OR equivalent years of work experience
1+ years of supervisory/leadership experience
5+ years of experience analyzing and solving customer problems in an office, claims, or customer service environment
2+ years customer service experience
Ability to multitask and understand multiple products and levels of benefits
Customer Service Supervisor (Remote)
By Acentra Health At United States
Consults with management staff on complicated or complex unresolved issues or precedent setting decisions.
Proficient in call center technologies/customer service management systems.
Are you an experienced Customer Service Supervisor looking for a new challenge?
Associate degree preferred or equivalent experience.
Knowledge of Microsoft applications (Word, Excel, PowerPoint, Outlook).
Four+ years of experience in a call center environment.
Associate Supervisor - Remote
By Daybreak Health At California, United States
Completing all necessary documentation, case management, parent check-ins, and collateral.
Experience in working with diverse client populations and willingness to work with family dynamics.
Medical, dental, and vision benefits
Sponsored training for Continuing Education
Licensed Mental Health Supervising Clinician (California License-Remote)
Full-Time, Remote (online), Salary $85-90K
Customer Service Supervisor (Plan Advisor Supervisor) - National Remote
By UnitedHealth Group At Dallas, TX, United States
Experience with Microsoft Excel (edit and/or create spreadsheets/docs, data entry, sort, and filter)
Develops staff by providing information, educational opportunities and growth opportunities
Identifies and develops the skill sets of individual staff members for further advancement
High School Diploma / GED (or higher) OR equivalent experience
2+ years of inbound/outbound customer service experience, preferably healthcare but any service industry
2+ years of CPS experience within UMR, or, Navigator system
Customer Insights Analysts Jobs
By MATRIX Resources At United States
Looking for Customer Insights Analysts with the ability to analyze quantitative and qualitative data – Remote Roles
Must have experience with customer experience/business intelligence tools such as Qualtrics, Salesforce, Talkdesk, or Sprinklr.
Experience in successfully driving process improvement initiatives is desirable.
Prior experience in Learning & Development or Training roles is a plus.
Pay Rate: $40/hour on W2
Must be currently living in PST time zone or willing to work in PST hours.
Customer Care Supervisor - Remote
By Regal Beloit Corporation At Milwaukee, WI, United States
Education, Experience & Skills Required:
Manage workflow of department with a focus on driving increased levels of customer satisfaction and service levels
Manage ongoing training, quality & new hire recruitment for Customer Care team
Deploys innovative ideas that will drive a higher level of customer experience
Five years of professional Customer Care experience required
Minimum of 3-5 years’ experience within the Regal Rexnord Customer Care Team or Comparable business experience
Customer Insights Coordinator Jobs
By Ollie At United States
You have experience conducting data analysis via Excel/Google Sheets, and/or a desire to grow analytical skills
Collaborate with Member Experience team members and other stakeholders to understand business needs & recommend approaches to collecting insights
You have strong communication and writing skills, with a keen attention to detail
You are able to help manage multiple projects simultaneously and prioritize tasks to meet deadlines in a fast-paced environment
Maintain ongoing surveys by tracking responses, distributing incentives where applicable, and continually looking for opportunities for improvement
Stay up-to-date on the pet food space by following competitors & industry outlets, and sharing findings with relevant parties
Customer Insights Manager Jobs
By Lenovo At Morrisville, NC, United States
Previous market research experience in qualitative and quantitative methodologies, including segmentation, personas, and customer decision journeys
Proven experience with survey questionnaire design and ability to write and/or edit surveys for complex topics
Experience driving large-scale, multi-country projects, navigating nuance of multiple cultures in a matrixed environment.
An analytical mind, able to manage details but also see the big picture in order to tell the story
Must be proactive and highly organized, with ability to manage and move projects forward
Excellent communication skills – written and verbal
Customer Insights Sr Analyst (Remote)
By Lowe's Companies, Inc. At Mooresville, NC, United States
Bachelor’s Degree in Business, Marketing, Finance, Economics, or related field
3-5 years of market research experience
Experience with Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
Experience leveraging market share data in a retail or manufacturer environment
Experience working in a retail environment
Leading projects focused on analyzing market, category, brand, and customer market share to drive business decisions.
Customer Insights Manager I
By Boar's Head Brand At Sarasota, FL, United States
At least 5 years of experience in the Consumer Products Goods industry in an analytical/category management role required.
Business Insights, Data Analytics or Category Management certification is strongly preferred.
Perform all and any other tasks assigned by Boar’s Head management personnel
Experience and education equivalent to a bachelor’s degree is required.
Project Management - plan, manage, and complete projects in a productive, timely and cost-effective manner
Experience pulling and analyzing syndicated sales POS data (IRI and/or Nielsen) is required
Insights To Action Manager (Remote)
By United Airlines At Houston, TX, United States
Strong project and process management skills with the ability to balance multiple priorities and projects
Lead insights-to-action portfolio including opportunity identification, prioritization, scoping, roadmap development, and benefits realization
5+ years experience with data driven transformational projects
5+ years experience in an operational role, ideally in a large, global contact center
Experience with Contact Center operations
High skill in data tables, including MS Excel
Syndicated Insights Manager - Usa Remote
By Juul Labs At United States
3-6 years of relevant experience
Strong analytical and problem-solving skills
Cell phone subsidy, commuter benefits and discounts on JUUL products
Excellent medical, dental and vision benefits
JUUL LABS PERKS & BENEFITS:
Oversee, develop, and maintain sell-through and data reporting suites
Customer Insights Manager Jobs
By Lenovo At , Morrisville, Nc
Previous market research experience in qualitative and quantitative methodologies, including segmentation, personas, and customer decision journeys
Proven experience with survey questionnaire design and ability to write and/or edit surveys for complex topics
Experience driving large-scale, multi-country projects, navigating nuance of multiple cultures in a matrixed environment.
An analytical mind, able to manage details but also see the big picture in order to tell the story
Must be proactive and highly organized, with ability to manage and move projects forward
Excellent communication skills – written and verbal
Customer Support / Operations, Senior Supervisor [Remote]
By 137,300 At , Redlands, 92374, Ca
Engaging employees by linking organizational goals to higher level corporate accountabilities while meeting corporate diversity and equal opportunity expectations.
Four years or more experience leading, coaching, and/or developing employees in a customer interfacing environment.
Experience in Customer Contact Center/Call Center.
Experience supervising customer interactions, researching and analyzing contact information, and making decisions related to customer service in a customer focused environment.
Experience supporting change to practices or processes to meet client needs.
Experience using Microsoft Word, Excel, and PowerPoint.
Manager, Customer Insights Jobs
By Mattress Firm At United States
Multi-Tasking: Must have superior multi-tasking, networking, time management and interpersonal skills
Update job knowledge by participating in educational opportunities.
Time Management: Ability to thrive in a fast-paced, deadline-driven environment
Change Management: Ability to manage change and assist with process improvements.
Microsoft 365 (Excel, Word, PowerPoint) and Data Management Software
Complete all required training modules and certifications prior to the due date.
Supervisor- Customer Onboarding Clerk- Evernorth Health Services- Remote
By The Cigna Group At , Lake Mary, Fl $62,900 - $104,900 a year

This position is responsible for leading the customer onboarding clerk team. Responsibilities include managing 6-8 team members in the daily process of creating, updating and maintain accurate ...

Customer Insights Manager Jobs
By DSG Associates At United States
Bachelor's degree or equivalent experience
Strong written and verbal communication skills
Answer and direct all incoming phone calls
Establish communications between customers and executives
Ability to work in high intensity, fast-paced environment
Remote Customer Service Supervisor ($24.00 - $27.00 / Hour)
By Talentify.io At United States
Daily interaction with Client ‘s operation and management teams.
3+ years of supervisory experience in a call center (must be in the healthcare field)
Supervise customer service staff with varying tenure and skill
Tracks and manages attendance and punctuality in a timely and accurate manner
Assists with maintenance of reports to track quality and production results as well as offer feedback to the team.
100% REMOTE Customer Service Supervisor
Supervisor, Customer Service (Remote)
By Under Armour At , Remote $61,504 - $84,569 a year
Qualifications (Knowledge, Skills & Abilities)
Prefer at least 1 year of people management experience
Collaborate with the management team to design and support events and contests, which build positive team morale.
Meet all performance management deliverables on time.
Proven leadership abilities, including experience with training and/or coaching, delivering feedback, goal setting, and performance evaluation.
Education And / Or Experience
Supervisor, Customer Service (Remote)
By Under Armour At United States
Qualifications (Knowledge, Skills & Abilities)
Prefer at least 1 year of people management experience
Collaborate with the management team to design and support events and contests, which build positive team morale.
Meet all performance management deliverables on time.
Proven leadership abilities, including experience with training and/or coaching, delivering feedback, goal setting, and performance evaluation.
Education And / Or Experience

Are you looking for an exciting opportunity to lead a team of customer insights professionals? We are looking for a Remote Customer Insights Supervisor to join our team and help us uncover valuable insights from our customers. You will be responsible for managing a team of customer insights professionals, developing customer insights strategies, and leveraging data to drive customer-centric decisions. If you are passionate about customer insights and have a knack for uncovering valuable insights, then this is the perfect job for you!

Overview:

The Remote Customer Insights Supervisor is responsible for leading a team of customer insights professionals to develop and execute customer insights initiatives. The supervisor will oversee the development of customer insights strategies, analyze customer data, and develop actionable insights to inform business decisions. The supervisor will also be responsible for managing the team’s workflow and ensuring that customer insights projects are completed on time and within budget.

Detailed Job Description:

The Remote Customer Insights Supervisor will be responsible for leading a team of customer insights professionals to develop and execute customer insights initiatives. The supervisor will be responsible for developing customer insights strategies, analyzing customer data, and developing actionable insights to inform business decisions. The supervisor will also be responsible for managing the team’s workflow and ensuring that customer insights projects are completed on time and within budget. The supervisor will also be responsible for developing customer segmentation models, conducting customer surveys, and developing customer personas.

What is Remote Customer Insights Supervisor Job Skills Required?

• Excellent leadership and management skills
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Knowledge of customer insights tools and techniques
• Knowledge of customer segmentation models
• Knowledge of customer surveys and customer personas
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously

What is Remote Customer Insights Supervisor Job Qualifications?

• Bachelor’s degree in marketing, business, or a related field
• 5+ years of experience in customer insights or a related field
• Experience leading and managing a team
• Experience with customer segmentation models, customer surveys, and customer personas
• Knowledge of customer insights tools and techniques

What is Remote Customer Insights Supervisor Job Knowledge?

• Knowledge of customer insights tools and techniques
• Knowledge of customer segmentation models
• Knowledge of customer surveys and customer personas
• Knowledge of data analysis and reporting

What is Remote Customer Insights Supervisor Job Experience?

• 5+ years of experience in customer insights or a related field
• Experience leading and managing a team
• Experience with customer segmentation models, customer surveys, and customer personas

What is Remote Customer Insights Supervisor Job Responsibilities?

• Develop customer insights strategies and analyze customer data
• Develop actionable insights to inform business decisions
• Manage the team’s workflow and ensure customer insights projects are completed on time and within budget
• Develop customer segmentation models, conduct customer surveys, and develop customer personas
• Monitor customer insights trends and recommend strategies for improvement
• Provide guidance and