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Remote Customer Experience Associate Jobs

Customer Experience Professional- Remote
By Lowe's At , , Tx
Provides adequate information and explanation to customers regarding products, offerings, services, pricing information, and all other customer questions
Leverages problem solving skills and remains calm under pressure to resolve increasingly complex problems
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Customer Experience Professional- Remote
By Lowe's Companies, Inc. At Texas, United States
Provides adequate information and explanation to customers regarding products, offerings, services, pricing information, and all other customer questions
Leverages problem solving skills and remains calm under pressure to resolve increasingly complex problems
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Remote (Medical/Healthcare) Customer Experience Agent
By Alorica At , $15 an hour
Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
Position: Remote (Medical/Healthcare) Customer Experience Agent
Customer service experience is a plus
Excellent oral and written communication skills
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Customer Experience Specialist & Health Enthusiast - Remote | Wfh
By Get.It Recruit - Administrative At Austin, TX, United States

We're on the lookout for a dynamic and passionate Customer Experience Specialist to join our Remote Health Team. If you're a health enthusiast with a knack for delivering exceptional customer ...

Customer Experience Specialist - Remote | Wfh
By Get.It Recruit - Administrative At Nashville, TN, United States

Join our dynamic team at a leading, innovative service provider in the industry! As a Customer Experience Specialist, you'll play a crucial role in providing exceptional support to our clients, ...

Customer Experience Specialist (Remote)
By Thomas & Company At Nashville, TN, United States
Identify and escalate priority issues to management, while maintaining a professional demeanor at all times with inbound callers
Equivalent combination of education and experience will be considered
Use Zoom to interact with your teammates, management, and other departments
Manage high volume of inbound calls, chats, and emails with efficiency and accuracy
1-2 years' experience in a Call Center role
Customer service chat experience is a plus
Customer Experience Representative (Remote)
By Brevo At Seattle, WA, United States
Manage and resolve daily client tickets via email and phone in a timely and professional manner
Strive to provide all customers with an exceptional experience by going above and beyond their expectations
Excellent written and spoken communication skills in English. Additional languages are a plus
At least 1+ year of experience in customer service
Answer all incoming client calls with professionalism, using the appropriate tone
Ensure that clients’ questions and problems are addressed properly and in a timely manner
Customer Experience Manager - 100%Remote
By Infor At United States
Knowledge of Infor Products and software lifecycle - Human Capital Management, Supply Chain Management or Finance are examples
Experience managing critical customer issues with senior management
Experience in the following areas: account management, project management or implementation management experience in the software industry with executive levels
Experience as a Customer Success Manager or comparable role
Experience working in a service within the software or high-tech industry
Experience with Problem Solving and Agile methodologies to quickly identify issues and determine next steps
Customer Experience Associate Jobs
By Greyson Clothiers At Detroit Metropolitan Area, United States
Provide detailed insights on platform(s) metrics to identify opportunities to improve customer experience, reducing amount of friction on path to purchase.
Develop and implement CX strategies that elevate the Greyson brand and offer a clear path to purchse
Partner with DTC & cross functional teams to support product launches, ensuring standard product knowledge is available for CX team
1+ yrs Customer Service or Logistics experience preferred.
Experience in Shopify, Gorgias, Narvar, Google Analytics is a plus.
Personal shopping/digital styling/concierge experience is a plus.
Lead, Customer Experience - Member Services (Remote)
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Work with coworkers, management, and other departments to help coordinate problem solving in an effective and timely manner.
Effectively manage escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure.
Effective communication skills in a professionally setting, both spoken and verbal.
Manages multiple channels of communication (e.g., Teams, Jabber) within a timely manner.
Must be available to work between operation hours of 5:00am-8:00pm PST.
Resident Experience Associate (Atlanta - Remote)
By Daisy At West, TX, United States
Gain a deep understanding of the real estate and property management industry to assist with inbound and outbound inquiries
Assist Account Management team in building and maintaining relationships
Flexibility with changing job duties and responsibilities
Excellent at time management and prioritizing tasks
Manage inbound and outbound communications at various stages to ensure timely and professional responses, proactive follow-up, and issue resolution
Provide amazing customer experience and delight our customers through best-in-class issue resolution and relationship building
Customer Experience Representative - Remote, Nationwide
By Stanley Black & Decker, Inc. At United States
Customer Experience Representative – Remote, Nationwide
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Customer Operations Associate I-Remote
By eStaffing Inc. At United States

Title- Customer Operations Associate I Job location- Atlanta, GA-30313 Pay Rate: $20/hr. on W2 Duration - 06 months Job Description The Special Services Team primary ...

Customer Experience Associate Jobs
By KITH At New York City Metropolitan Area, United States
Communicate with Manager on Duty for direction and projects/tasks
Support store in any tasks needed to provide most efficient experience for customers, including but not limited to:
Ability to meet the physical requirements of the job:
Ability to multi-task and manage multiple projects at once
Be ready and able to assist customers in the absences of a Client Advisor
Partner with Client Advisor team to ensure customers are receiving the most efficient and best service possible during their visit
Customer Experience Associate - Nj
By Global-e At Hoboken, NJ, United States
1-3 years of experience as a customer service associate, operations associate, or in other client-facing roles
Ability to coordinate with various functional teams to drive improvement in the customer experience
Experience resolving e-commerce and logistics issues required, international shipping experience a plus
Comfortable with taking a hands-on approach to all areas of Customer Experience
File lost or damaged shipping claims with partner carriers
Escalate customer service requests as necessary to key internal stakeholders in onboarding, client success, tech, and logistics
Customer Experience Associate Jobs
By HATCH Collective At New York, NY, United States
Impeccable customer service skills: identify customers’ needs and tailor solutions accordingly.
Experience in a customer-facing role.
Excellent professional and organizational skills.
Strong phone contact handling skills and active listening.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Customer Experience Associate Jobs
By Quicksilver Scientific At Louisville, CO, United States
Customer Relationship Management (CRM) software experience
Quicksilver Offers a Competitive Benefits Package Including
Accurately and expediently enter, manage and track orders, returns, shipping and quality complaints
Consistently utilize CRM system to effectively manage customer interactions - providing accurate and complete documentation
Utilizes excellent verbal and written communication skills while problem-solving customer inquiries
Able to develop an in-depth understanding of QS products in order to explain their features and benefits
Customer Experience Journey Design Consultant (Remote - Home-Based Worker)
By Allstate At Chicago, IL, United States
Organizational and time management skills
Apply Allstate’s Customer Value Proposition & Customer Experience Global Standards to help shape the design of future-state customer journeys
Bachelor’s degree or equivalent experience
2 or more years of related experience
Ability to manage multiple projects / programs at a given time
Demonstrates clear, concise, and effective presentation and written communication skills
Customer Experience Associate Jobs
By Huckberry At Columbus, OH, United States
This is a hybrid role with onsite and work from home flexibility
Answering any and all questions related to Huckberry’s products, marketing, and editorial content
Proactively looking for solutions to problems and proposing improvements if an existing process or system would work better
Communicating with brand partners on behalf of Huckberry customers to facilitate resolutions
Supporting Warehouse “Seconds Sales” by sorting and tagging inventory
You enjoy talking with people and building relationships
Customer Experience Associate (Hourly)
By Alma At Austin, TX, United States
Be the voice of the customer, and work cross-functionally to improve the customer experience across all touchpoints.
You have 1+ years working in customer experience/support or service-oriented role
You have excellent written, verbal, and interpersonal communication skills — you can write emails and are comfortable getting on the phone
You are comfortable working with computer systems including Google Suite; experience with CRM tools like Zendesk a huge plus.
You are comfortable with change and learning new skills
You may have experience working at a startup, fast paced work environment