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Remote Customer Care Specialist Jobs

Project Specialist, Customer Care & Operations (Remote)
By ezCater At Boston, MA, United States
1-3 years of experience in a project management environment, preferably related to customer experience/service, delivery operations, and account management.
Support projects utilizing Agile project management methodology and tools.
Assist with various communication and presentation materials. This includes ongoing project/program status reports as well as capturing requirements from stakeholders.
Consults with the key stakeholders and cross-functional team members to gather and interpret documented requirements for project implementation.
Develop expertise in assigned areas and utilize that expertise effectively and efficiently to provide a premium customer experience.
Implement best in class support and continuous improvement practices that help scale the organization while driving exceptional customer experiences.
Customer Care Representative - Remote
By coles international inc At Virginia, United States
Identify and escalate issues to management as needed
Continuously improve customer service skills and knowledge of products and services
1-2 years of customer service experience
Excellent communication skills, both verbal and written
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer complaints and issues to ensure customer satisfaction
Remote Customer Care Manager
By The Ash Group At United States
• Basic Project Management skills
*2-3 years Telecom exp in CLIENT FACING/REPORTING roles in service delivery, implementation, order management.
• Provide critical date management and escalation support to meet committed delivery objectives.
*Networking knowledge Previous CCMs preferred.
•Meet learning, development and personal growth objectives to provide a superior customer experience.
• Have a working knowledge of the implementation workflow
Seasonal Customer Care Specialist 1 - Remote - Arizona ($50.00 / Hour)
By Talentify.io At United States
Conflict management skills and professional composure
Remote work from the comfort of your own home
Monthly work from home subsidy for business expenses
Meet the employer's Remote Work Policy and expectations
6+ months experience within a customer service-focused environment (preferred)
The employer will consider qualified applicants with criminal histories in accordance with legal requirements.
Customer Care Specialist - Remote | Wfh
By Get.It Recruit - Administrative At Metairie, LA, United States

We are a well-established international company with over a century of service, specializing in collaboration with more than 40,000 unions, credit unions, and associations across the US. Our company ...

Customer Care Representative (Remote)
By Breg At , $16.05 - $21.73 an hour
High school diploma or its equivalent required. Associate’s degree preferred or an equivalent combination of education and experience.
Provides a delightful customer experience through outstanding phone and electronic communication interactions with customers, Sales Representatives and patients.
1+ years of experience in a high volume call center highly preferred.
What we can offer you...
Our insurance benefits are effective the 1
For more information regarding Company benefits, please email [email protected].
Remote - Customer Care Collections Specialist I - Lewisville, Tx- Oct. 2Nd - Class
By Mr. Cooper At , Lewisville, 75057 $17 an hour
Discuss Mr. Cooper customer benefits like Paperless, Mobile App, Web and IVR
1 or more years customer service experience
Team member mortgage loan program and down payment assistance program
Paid time off and paid holidays
Market-based health insurance for medical, dental and vision
Flexible spending accounts for eligible childcare expenses
Customer Care Representative - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Customer Care Specialist - Remote
By Computershare At United States
Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Experience: Previous experience in financial services or a role requiring complex transactions is preferred
Parental leave. We offer paid parental leave, flexible working, and a caring and inclusive culture.
Performance based bonus and internal recognition platform with instant awards for work done well
Mastery of multi-tasking: Typical tasks involve account research, functions on screen, and remaining engaged with the shareholder/caller
Empathy and Patience: Some callers maybe transferring shares due to a loss in the family, so patience and understanding are essential
Customer Care Specialist - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Remote Care Specialist Jobs
By Smile Doctors At , Dallas, 75240
Manages clinical protocols with assigned Dental Monitoring support doctor
Participates in training sessions to expand Dental Monitoring and digital platform knowledge
One year of clinical orthodontic or dental experience, required
One year of technical support experience preferred, but not required
Medical, dental, vision and life insurance
Short and long-term disability coverage
Customer Care Coordinator - (100% Remote Alabama)
By Continuum Global Solutions At , Montgomery $14 - $15 an hour
Provide Information About Their Insurance Coverage & Benefit Plans
Resolve Concerns to Simplify Their Healthcare Experience
Health Insurance (Medical, Dental, Vision) & Other Benefits
Answer Inbound Calls from Customers and Address Questions & Concerns
Navigate Through Multiple Computer Applications with Speed & Accuracy
Adapt to Learn New Call Types When Business Needs Change & Flex Support in Those Areas
Manager, Customer Care Operations (Remote)
By SimpleTire At United, PA, United States
Bachelor’s degree in management, operations, or related field preferred, or relevant equivalent experience
Knowledge, Skills And Abilities Required
Strong proficiency in workforce management software and office suite systems
Highly organized; capable of leading projects w/ effective change management
Continuous viewing of a computer monitor and data entry.
Convert customer service plans into specific, attainable success metrics
Paysimple - Customer Care Professional (Remote, Us)
By EverCommerce At Denver, CO, United States
Experience and skills needed to be successful in the role:
Passionately supporting PaySimple's commitment to creating an outstanding experience for each of our customers
Reducing cancellations by solving problems and offering solutions to customers experiencing any issues
Technical software experience a plus, but not required
Strong writing and phone skills.
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Senior Customer Care Manager- Remote
By BaubleBar At , New York, Ny
Demonstrate substantial project and time management skills to move between multiple concurrent projects efficiently
Project Management experience a plus
Order Management—constant communication with the warehouse team, ensuring that orders are being shipped out quickly and correctly
Ensure effective cross-team collaboration with internal units such as Product Management, Marketing, Sales, and OPS departments
Take part in returns process management and report on-going trends
Advanced analytical skills; must be able to work through complex issues with a methodical approach; analyzing, distilling and communicating relevant aspects
Care Management Specialist - Remote | Wfh
By Get It Recruit - Healthcare At Chicago, IL, United States

Are you a dedicated and caring Registered Nurse (RN) or Licensed Master Social Worker (LMSW) looking for an inspiring new opportunity? Look no further! We are a leading healthcare organization, ...

Customer Care Service Coordinator (Remote)
By Smiths Detection At Maryland, United States
Ability to perform data entry tasks and utilize various functions within the Service Management System (SMS).
Investigates, analyzes and rectifies customer concerns or elevates problems to management attention when necessary.
Experience with SAP, ServiceMax, Salesforce, CRM or Field Service software and/or bilingual capabilities are highly desirable.
Maintain liaison with Supply Chain, Tech Support, Sales, Trade Compliance, Credit & Finance and other related departments.
Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork.
Possess excellent organizational, communication, interpersonal skills with the ability to multi-task several projects at once.
Customer Care Service Coordinator (Remote)
By Smiths Group At , Remote
Ability to perform data entry tasks and utilize various functions within the Service Management System (SMS).
Investigates, analyzes and rectifies customer concerns or elevates problems to management attention when necessary.
Experience with SAP, ServiceMax, Salesforce, CRM or Field Service software and/or bilingual capabilities are highly desirable.
Maintain liaison with Supply Chain, Tech Support, Sales, Trade Compliance, Credit & Finance and other related departments.
Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork.
Possess excellent organizational, communication, interpersonal skills with the ability to multi-task several projects at once.
Customer Care Representative Remote
By JTBJ ENTERPRISE At Winston-Salem, NC, United States
Previous experience in customer service, preferably in the travel industry
Strong communication and interpersonal skills
Excellent problem-solving skills and ability to think creatively
Provide exceptional customer service to clients who are booking travel arrangements.
Assist clients with travel inquiries and provide recommendations for destinations, accommodations, and activities
Handle booking requests and process payments
Customer Care Representative Remote
By JTBJ ENTERPRISE At Hagerstown, MD, United States
Previous experience in customer service, preferably in the travel industry
Strong communication and interpersonal skills
Excellent problem-solving skills and ability to think creatively
Provide exceptional customer service to clients who are booking travel arrangements.
Assist clients with travel inquiries and provide recommendations for destinations, accommodations, and activities
Handle booking requests and process payments