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Remote Client Success Manager Jobs in Union, Arkansas

Customer Success Manager, Shared Success (Remote)
By Drata At United States
4+ years a in Customer Success Management role required, working in Shared Success and/or technical teams is a plus
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Experience with Jira/ticketing, Gong, Sigma/data dashboards, Chili Piper/calendaring software, Notion preferred
Experience in B2B SaaS required
100% paid short and long term disability plus life + AD&D benefits
Provide reactive support via a queue of inquiries in accordance with internal SLAs
Customer Success Manager (Remote) ($90000.00 - $100000.00 / Year)
By Talentify.io At United States
Minimum of 5 years of management experience in digital marketing, CRM, financial technology, SaaS, or enterprise software company
Minimum of 5 years of experience leading customer success managers, account management, or sales teams
For more information on comprehensive benefit offerings, visit www..com
Manage and nurture executive relationships with customers, including handling escalations
Proven experience leading teams and leveraging customer success best practices
Strong analytical and problem-solving skills
Customer Success Manager (Remote) ($90000.00 - $110000.00 / Year)
By Talentify.io At United States
3-5 years of experience in a customer success manager or similar role
Qualifications - Requirements For Success
Manage a portfolio of clients and ensure high levels of satisfaction with the solution
Bachelor's degree in a related field or equivalent work experience
Experience within the healthcare industry or software development
Skilled in working with stakeholders to uncover core objectives and goals
Remote Client Specialist Jobs
By My Travel Connection At United States
Free access to all trainings and certifications
Determine destinations clients wish to visit
Research and quote various parts of the itinerary such as cruises, cars, hotels, activities, sporting events or concerts.
Present professional style quote to client
Book and collect credit card payments from clients.
Monitor trip changes and adjust schedules as necessary.
Sr. Client Success Manager
By Included Health At United States
5-8 years of experience in client success / account management related to benefits and healthcare
Corporate experience working at a navigator, digital health point solution, carrier/TPA, consulting firm, population health management firm, or related
Experience using Salesforce and other using key account management platforms
Lead the client management of a portfolio of large, complex, high value and high potential clients.
Collaborate with other providers in the client’s benefits ecosystem to ensure we optimize the member experience and the client investment.
Strong communication skills to articulate a compelling value proposition, deliver insights, and manage difficult conversations
Client Success, Customer Success, Engagement Manager
By Reforge At United States
Synthesizer- You have the skills and inclination to proactively synthesize patterns and the ability to translate insights into assets and processes
Salary + Equity- We offer highly competitive salary and equity inline with top tier technology companies.
401k -We offer the opportunity for you to contribute to a 401k directly from your paycheck
An Experienced Customer Success Leader –
Identify interventionsto drive engagement and value for subscription ownersandend users
Collect, synthesize, and disseminate feedbackfrom customers across the organization to inform the efforts of our Product, Supply, and Sales organizations.
Customer Success Manager (Remote) ($80000.00 - $105000.00 / Year)
By Talentify.io At United States
3+ years experience in Customer Success/Account Management (enterprise-level accounts strongly preferred)
Develop and manage success plans to maximize customer growth and retention
Active listener & exceptional customer-facing and internal written and communication skills
Strong technical understanding and extensive analytical skills
Experience with today's most popular customer success and support applications
Experience with Slack, Chili Piper/calendaring software, CRM Systems,Notion
Customer Success Manager - Retail (Remote)
By Talentify.io At United States
Direct and assist internal staff and regulatory consultants, as required, to ensure compliance of drug development activities with global requirements
Recruits, develops, manages, and mentors regulatory professionals and helps create a supportive and growth-minded culture
Provide regulatory guidance and strategy for support of product development and registration strategies, including broad regulatory oversight for nonclinical/clinical development
Act as the primary liaison with regulatory authorities
Support due diligence and partnering activities, as needed
Responsible for assisting with the development and implementation of regulatory processes
Client Success Manager, Employers
By Calibrate At United States
Excellent relationship management, analytical, and presentation skills
Develop strategic account management plans and regularly communicate client portfolio health internally
Prior commercial experience managing health / wellness benefits to employers
Manage an employer account portfolio to deliver client satisfaction, client engagement and retention
Deliver important client updates, report performance metrics and SLAs, manage effective meetings, and lead compelling quarterly business reviews
3-5 years of experience supporting clients, managing an account portfolio, or similar role
Channel Customer Success Manager (Remote)
By KnowBe4 At United States
Excellent time management and organization skills
Associate’s degree or equivalent work experience and education preferred
Prior experience as a Customer Success Manager preferred
Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers.
Experience with Salesforce or other CRM
Experience with Microsoft Excel and Word
Customer Success Manager, Travel (Remote)
By Brex At United States
1+ years experience working for a travel management company (TMC).
1+ years of experience as a Customer Success Manager or Account Manager where you were focused on account retention.
Have complete knowledge of the status of the customer.
2+ years of experience in a customer-facing role.
Monitor the account through cases, account health triggers and other on-going, customized alerts.
Develop trusted relationships with your customers to ensure they are engaged, happy and referenceable.
Manager, Customer Success //Remote
By Ring Central At United States
3+ years enterprise-level customer success experience or account management at a SaaS company
Managing customer success activities related to onboarding, training, customer success management, renewals, cross-sell/up-sell and advocacy
5+ years Customer Success Management and/or Account Management
BS or equivalent education and relevant experience
Driving alignment with internal teams including Support, Services, Sales Managers and Product to help drive quick resolutions
Guiding the team to creatively negotiate and execute renewal contracts (in partnership with legal, finance) that align to customer goals
Client Success Associate - Us (Remote) ($50000.00 / Year)
By Talentify.io At United States
Detail-oriented task management skills and ability to stay organized and prioritize across a wide variety of tasks and initiatives
Strong experience providing a top-tier customer experience with solid troubleshooting and problem solving skills
Salary range is based on years of experience, experience in industry, and relevant skill set
2+ years of experience in a customer-facing support role
Excellent verbal and written communication skills
Experience in renewable energy or GIS a strong plus but not required
Customer Success Manager (Tech Touch) (Remote)
By KnowBe4 At United States
Excellent time management and organization skills
Associate’s Degree or equivalent work experience and education preferred
Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Sr Customer Success Manager (Remote)
By Talentify.io At United States
Manage post-sales activity for employer's customers through project management, product knowledge, planning, and execution
Minimum five years of Customer Success Manager or Account Manager experience in a business-to-business or SaaS support environment
Collaborate with internal stakeholders to optimize the customer journey and experience
Project manage key strategic initiatives for the Customer Success team
Four-year college degree from an accredited institution or equivalent experience
Excellent written and verbal communication skills
Manager, Customer Success (Remote)
By Brex At United States
Directly mentor, support, and oversee a team of Customer Success Managers.
Experienced in managing a team with a performance quota attached.
Experience developing customer health scorecards.
Own and be measured on team-based metrics.
Help develop the tooling and processes required to scale the team and ensure they are set up for success.
Partner with all customer facing teams (Marketing, CX, Sales) to ensure the customer journey on Brex is seamless.
Director, Client Success Executive (Remote)
By Mitchell International At United States
Demonstrable experience in leading customer relationship management at a global level
Account management experience in BPO / services industry
Serves as the primary management contact and internal client liaison during delivery of GBS services - internal or outsourced.
Drive Service Management and Operational Governance of all GBS services with business owners, own performance scorecards on behalf of GBS.
Lean / Six sigma experience or qualification or equivalent an asset.
Delivery experience in Finance, Procurement, IT and other back/mid office areas
Client Success Manager - Partnerships
By Wagestream At United States
You have experience working in a start-up environment
Technical experience or working with engineering teams is a bonus
Health, dental and vision benefits (a number of these benefits are paid in full for the employee)
Managing the relationship with senior stakeholders at our Partnerships, creating opportunities for mutual success.
Creating Wagestream advocates at our Partnerships through coaching, training, and relationship building across all aspects of the partner organization.
Meeting with senior stakeholders at large strategic clients, establishing incredible rapport and trust
Customer Success Manager Remote
By Talentify.io At United States
Provide feedback to product management and marketing to enhance product capabilities
Project manage new customer onboardings
Demonstrate the Hiring Company IPA product to new customers and educate them on its capabilities
Excellent communication and presentation skills
Experience working with non-technical users
5 years of customer success or customer support experience in a software organization
Customer Success Manager (Graveyard) (Remote)
By Talentify.io At United States
Partner with Customer Success Engineering to ensure a smooth onboarding experience and address specific integration requests.
Strong knowledge of the DevOps market and ecosystem.
Above-average technical knowledge in Cloud technologies, Enterprise security, SAML, SSO, and Mobile apps.
Deep experience with Salesforce, Outreach, and Looker.
Mattermost is a remote-first company with staff living and working across the globe.
Represent the Voice of the Customer internally and maintain core relationships with the Enterprise segment in the US Public Sector.

Are you an experienced Client Success Manager looking for an exciting remote opportunity? We are looking for a motivated individual to join our team and help our clients reach their goals. As a Client Success Manager, you will be responsible for building relationships with our clients and providing them with the best customer service experience possible. You will be the point of contact for all client inquiries and ensure that their needs are met. If you have a passion for customer service and are looking for a rewarding remote job, then this is the perfect opportunity for you!

Overview A Remote Client Success Manager is responsible for managing the client relationship and ensuring that the client’s needs are met. This role requires excellent customer service skills, strong communication skills, and the ability to work independently. The Remote Client Success Manager will be responsible for providing support to clients, resolving customer issues, and ensuring that the client’s needs are met. Detailed Job Description The Remote Client Success Manager is responsible for managing the client relationship and ensuring that the client’s needs are met. This role requires excellent customer service skills, strong communication skills, and the ability to work independently. The Remote Client Success Manager will be responsible for providing support to clients, resolving customer issues, and ensuring that the client’s needs are met. The Remote Client Success Manager will be responsible for developing and maintaining relationships with clients, providing customer service, and ensuring that the client’s needs are met. The Remote Client Success Manager will also be responsible for identifying and resolving customer issues, providing feedback to the client, and ensuring that the client’s needs are met. Job Skills Required
• Excellent customer service skills
• Strong communication skills
• Ability to work independently
• Ability to develop and maintain relationships with clients
• Ability to identify and resolve customer issues
• Ability to provide feedback to the client
• Ability to manage client relationships
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience in client relationship management
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer relationship management
• Knowledge of customer service metrics
Job Experience
• At least two years of customer service experience
• Experience in client relationship management
• Experience in customer service software
Job Responsibilities
• Provide support to clients
• Resolve customer issues
• Develop and maintain relationships with clients
• Provide customer service
• Ensure that the client’s needs are met
• Identify and resolve customer issues
• Provide feedback to the client
• Manage client relationships