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Remote Call Center Rep Jobs in Iowa

Csr 1 - Call Center(Remote Richmond-Va-North Chesterfield )
By Maximus At , Remote Up to $17.50 an hour
Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Track and document all inquiries using the applicable systems.
Complete associated tasks according to the established guidelines.
Meet Quality Assurance (QA) and other key performance metrics.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
Transfer/refer consumers to appropriate entities according to the established guidelines.
Military Onesource Call Center Support Navigator – Customer Excellence (Remote)
By Leidos At , Remote $36,400 - $75,600 a year
Processes administrative tasks and documents participant interactions and activities into case management system.
Must possess strong customer service skills, knowledge of call center operations.
Strong typing and electronic documentation/research skills
Military spouse or family member or experience in military community highly desirable
Gathers participant feedback and assess participant satisfaction.
Navigates resources, resolves participant concerns, and provides administrative support to call center.
Call Center Support Rep
By CDK Global At Cedar Rapids, IA, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Hr Service Center Rep I Temp - (Remote)
By Quest Diagnostics At , Tampa, 33612, Fl
Creates and maintains detailed, complete and accurate records of all interactions in Case Management System
Provides education and guidance to callers about available tools and resources
1 - 2 years of experience in human resources administration and/or a call center environment required
Experience with HR systems, such as HRIS, Applicant Tracking and HR Reporting (such as Business Objects)
Demonstrated interpersonal, verbal and written communication skills
Strong attention to detail, problem solving, organization and prioritization skills
Remote Call Center Trainer
By Qualfon At , Remote
Other Skills and Experiences (Min)
Delivers training program to New Hires prior endorsement to Nesting.
Answers all questions in a timely manner.
Ensures training rules and regulations are strictly followed.
Provides coaching on specific areas of the trainee.
Provides overview of the training flow and encourages total participation and interaction.
Remote Call Center Representative | $15.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $15 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Remote Third Shift Call Center Associate Manager
By Valued Relationships, Inc. At , Remote
Collaborate with fellow Care Center Assistant Managers and Employee Support to improve the employee experience.
Enables and motivates team members to deliver exceptional client experiences through ongoing support, development, empowerment, and positive reinforcement.
Assist Care Center Managers in development and follow through on all performance and coaching documentation.
Able to fulfill all requirement of a care center representative.
Celebrate and share examples of exceptional client experiences.
1 - 3 years of related professional experience
(Remote) Healthcare Call Center Representative
By Western Growers Family of Companies At , Remote $38 an hour
Moderate computing and keyboarding skills including proficiency with database management.
Proficient organizational and time management skills.
Knowledge of Health Benefits and eligibility preferred.
Good communication and telephone skills with a very clear and concise speaking voice.
Proficient written communications skills with the ability to learn new software and navigate multiple systems at once.
Compensation:$38, 625.60 - $46,040 with a rich benefits package that includes profit-sharing.
Call Center Nurse Rn - Compact States - Remote
By UnitedHealth Group At , Little Rock, Ar $27.07 - $53.08 an hour
Identifies problems or gaps in care offering opportunity for intervention
Provides health education and coaches consumers on treatment alternatives to assist them in best decision making
Supports consumers in selection of best physician and facility to maximize access, quality, and to manage heath care cost
Special projects, initiatives, and other job duties as assigned
3+ years of experience as a Registered Nurse (any clinical setting)
Proficient level of experience with Microsoft Office applications, and solid technical aptitude
Remote Technical Support Rep-Call Center
By Computer Generated Solutions, Inc. At , Tampa, 33614, Fl
Troubleshoot, research, isolate and resolve information system problems using internal knowledge base and tools
Apply understanding and knowledge of information systems products and services to assist customers on technical matters
1-3 years Customer Service and/or Technical Support experience
Experience using or supporting Microsoft Windows and PC hardware
Demonstrates strong verbal, written, and listening skills
Remote with BYO, Tampa Area

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Call Center Rep to join our team! You will be responsible for providing customer service and support to our customers. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Remote Call Center Rep Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Proficiency in computer programs such as Microsoft Office
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional manner
• Ability to work in a fast-paced environment

What is Remote Call Center Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center technology

What is Remote Call Center Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center technology
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Remote Call Center Rep Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Remote Call Center Rep Responsibilities?

• Respond to customer inquiries via telephone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure their satisfaction
• Record customer interactions and transactions
• Maintain customer records in accordance with company policies and procedures