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Remote Call Center Rep Jobs in Illinois

Call Center Escalations Specialist (Remote, Us)
By Alpine Home Air At Chicago, IL, United States
Possesses excellent verbal communication skills
Paid educational and professional development training
Has 4+ years with a successful track record of problem solving in customer service roles
Can easily navigate computers and CRM systems
Can type quickly and accurately
Has emotional resilience and the ability to handle upset customers in a calm, professional manner
Call Center Rep. Part-Time
By Gailey Eye Clinic At Bloomington, IL, United States
Experience in customer service environment.
Excellent communication and analytical skills.
Collects insurance and demographic data as required with accuracy and speed.
Verifies insurance eligibility for vision and medical plans using online resources and software. This includes verifying product eligibility (glasses, contacts, etc).
Works multiple reports and spreadsheets in Microsoft Word and Excel for rescheduling and monitoring patient appointments to maximize doctor schedules.
Submits patient insurance claims correctly for payment processing.
Automotive Parts Call Center Rep - Remote
By Transtar Industries Inc At , Walton Hills, 44146, Oh
Utilize aftermarket parts cataloging and parts knowledge to assist with their customer’s needs and facilitate any necessary troubleshooting
Communicate with branch managers on any service related issues
Minimum 3 years’ experience in automotive aftermarket internal/counter sales
High School Diploma, or equivalent work experience in role
Experience using automotive aftermarket parts cataloging
Experience using web based order portals
Call Center Representative - Remote / Office
By MedaTrax, inc. At Chicago, IL, United States
Frequently attend educational seminars to improve knowledge and performance level
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Follow communication “scripts” when handling different topics
Rep-Call Center Jobs
By Ascension At , Bolingbrook, 60440, Il
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Location: Des Plaines, IL. Remote. Must be local in state of Illinois
Department: Central Scheduling / Call Center
Schedule: 7:00am-7:00pm, Monday-Friday. 7:00am-3:30pm, Saturday.
Hospital: Ascension Alexian Brothers Health
Respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard.
Call Center Rep Jobs
By Ascension At , Bolingbrook, 60440, Il
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Location: Des Plaines, IL. Remote. Must be local in state of Illinois
Schedule: 7:00am-7:00pm, Monday-Friday. 7:00am-3:30pm, Saturday.
Hospital: Ascension Alexian Brothers Health
Respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard.
Collect relevant caller data to assist with measurement, tracking and reporting activities.

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Call Center Rep to join our team! You will be responsible for providing customer service and support to our customers. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Remote Call Center Rep Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Proficiency in computer programs such as Microsoft Office
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional manner
• Ability to work in a fast-paced environment

What is Remote Call Center Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center technology

What is Remote Call Center Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center technology
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Remote Call Center Rep Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Remote Call Center Rep Responsibilities?

• Respond to customer inquiries via telephone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure their satisfaction
• Record customer interactions and transactions
• Maintain customer records in accordance with company policies and procedures