Call Center Rep Jobs
By zTrip At Louisville, KY, United States
Review pending orders and specific customers' requests to ensure excellent customer service and customer experience.
Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
Dispatch Trips to fleet of drivers
Hard worker, reliable, easily adaptable
We do run a background check and drug screening.

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Call Center Rep to join our team! You will be responsible for providing customer service and support to our customers. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Remote Call Center Rep Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Proficiency in computer programs such as Microsoft Office
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional manner
• Ability to work in a fast-paced environment

What is Remote Call Center Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center technology

What is Remote Call Center Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center technology
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Remote Call Center Rep Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Remote Call Center Rep Responsibilities?

• Respond to customer inquiries via telephone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure their satisfaction
• Record customer interactions and transactions
• Maintain customer records in accordance with company policies and procedures