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Call Center Support Rep

Company

CDK Global

Address Cedar Rapids, IA, United States
Employment type FULL_TIME
Salary
Category Computer Hardware Manufacturing
Expires 2023-09-07
Posted at 8 months ago
Job Description

Remote At-Home Customer Service Reps

Puerto Rico, New York, & California are excluded

Must Be Ethernet hard-wired; CAN NOT BE WI-FI

Our CDK Contact Center, the premier leader in automotive marketing and customer service is looking for all levels of Call Center Support Representatives who are hungry to succeed! Consider a career opportunity with us if you're looking for...

  • Work from the comfort of your home
  • Excellent benefits with exceptional bonus opportunities!
  • A fun, diverse work environment
  • A great culture with a team environment
  • A rapidly growing, successful company that is a leader in the Automotive Industry

Appointment setting for automotive dealerships nationwide

  • Paid training
  • Prefers above average efficiency in computer navigation skills:
  • Self-discipline and patience
  • Starting rate is dependent on previous experience (bilingual a plus but not must)
  • Provide quality calls 100% of the time and always represent the dealership in a positive and professional manner
  • Hourly rate range: $12.00 - $14.00 plus the opportunity to earn extra in performance-based bonuses
  • 401K Matching Program
  • Fast-paced, fun, friendly environment!
  • Flexible schedules available
  • Full medical, dental, vision, and 401K benefits.
  • $500 Retention Bonus (Full-time), paid after 90 days of satisfactory performance
  • Strong verbal and written communication skills
  • Dependent Care Flexible Savings Accounts
  • Ability to effectively communicate using proper English and grammar
  • Must have a quiet place to work free from background noise
  • Able to take notes during the call of the relevant points for the dealership.
  • Able to guide a phone conversation with a prospect while simultaneously navigating those platforms; and,
  • Paid Time Off (PTO)
  • Paid vacation
  • Ability to effectively and professionally communicate in a one on one and team environment
  • 401K match
  • Tuition Reimbursement
  • Experienced in navigating dual screen, multi-tab, multiple platform programs;
  • Effective time management and multitasking ability
  • Medical, dental, and vision benefits will be effective on the first day of employment. Other benefits include:
  • Tuition reimbursement