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Remote Call Center Rep Jobs in Connecticut

Call Center Support Rep
By CDK Global At Hartford, CT, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Remote Jobs
By Gainwell Technologies LLC At , East Hartford, 06108, Ct $32,700 - $40,900 a year
Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes
Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed
2 or more years of customer service experience in any industry
Knowledge of basic help desk software, computer software and Microsoft Office applications
Strong problem-solving skills to bring inquiries to effective resolution
Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Call Center Rep to join our team! You will be responsible for providing customer service and support to our customers. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Remote Call Center Rep Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Proficiency in computer programs such as Microsoft Office
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional manner
• Ability to work in a fast-paced environment

What is Remote Call Center Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of call center technology

What is Remote Call Center Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center technology
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Remote Call Center Rep Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Remote Call Center Rep Responsibilities?

• Respond to customer inquiries via telephone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure their satisfaction
• Record customer interactions and transactions
• Maintain customer records in accordance with company policies and procedures