Payments Specialist Jobs

1-3 years relevant experience in Payments, account management, or analysis

Support sales and renewals processes; enabling Sales and Account Management teams

Negotiation skills and proposal writing experience

Develop, support, and manage key projects to support Mindbody’s payments strategy and customer’s payments needs

Strong analytical skills; can do basic math with high attention to detail

Experience working in a customer-facing capacity

Progressive people management, with experience building and developing high-performing teams.

Hire, and develop a varied, globally-based team, including managers and ICs and communicate mission and goals with transparency

Experience leading dispute mediation and escalation support teams, preferably in the two-sided marketplace/payments/FinTech space.

Experience building and following new and often innovative strategies that directly connect important initiatives to measurable results.

Define roadmap strategies and plans including measurable outcomes that may be incorporated into annual Operating Plans.

You will own operational relationships with external payment partners; ensure accountability for any contractual clauses about support procedures and expectations.

Requires extensive claims processing experience, people management, and organizational skills.

Proven performance management and development skills.

Ability to work independently with little management or direction on routine duties or projects, minimal general instruction on new assignments.

Proven experience growing and scaling a large global team to offer omnichannel, multi-language, and multi-country support.

Outstanding communication skills, both oral and written, ability to manage multiple business areas and people.

5+ years of experience in healthcare, insurance or related SAAS technology leading a high growth team dedicated to service.

6+ years of Product Management experience, preferably in a FinTech, Payments, e-commerce, or marketplace startups

Develop a strategy to embeds our Payments capabilities and experiences throughout the Upside platform

Translate product strategy into technical requirements and collaborate with a dedicated engineering team to bring the product to life

Excellent problem-solving, analytical, and influencing skills, with proven ability to take initiative and build strong, positive relationships

Experience partnering with cross-functional teams of engineers, designers, sales, marketing, operations, and data scientists to deliver outstanding products

Simplify the payments processes while also reducing costs and risks

Monitor and create reporting including escalations for potential trending issues - escalate those issues to management and relevant internal departments

Assist management with the ownership of quarterly planning and weekly KPIs

Manage day-to-day operations on the Payment Operations team

1-3 years of experience in payments and/or fraud operations

Experience working with ZenDesk or similar CRM tool

Technology, casino, or iGaming experience, is strongly preferred

Build dashboards and reporting and manage operations towards continuous improvement against key SLAs.

Help build, recruit and manage a small team of either perm or BPO resources

Ongoing liaison with sponsor banks to understand their operational needs and communicating feedback with Synctera product managers

5+ years of Financial Services experience

100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents

Serve as one of the payment ops point of contact for internal stakeholders across the company

Deeply data-driven, Enthusiastic, and passionate around agile product management, with the goal of delivering breakthrough consumer experiences.

4+ years of experience in product management, consulting, co-founder, or related technical role.

You will focus on providing innovative solutions that are scalable and robust, improving the payment experiences for our customers.

Coordinate with finance and analytics to measure/ track business and financial impacts.

Partner with legal, network compliance, regulatory and risk stakeholders to effectively manage risks and confirm compliance.

Proven experience executing a transformational product strategy while successfully tackling ambiguity independently.

5+ years of professional experience working in the financial services and/or management consulting industry

Management consulting experience highly preferred

Experience in commercial, retail and/or private banking, cash management, merchant services, and front to back-office operations

Expert knowledge of both Agile and other project or program management SDLC principles, tools, and templates (e.g., JIRA, Confluence)

Experience with business and/or technology architecture for payments functions such as checks, ACH, Wire, Credit Card, Debit Card, and Money Movement

Consumer and Small Business Deposit Payment Products experience (e.g. Bill Pay, Zelle, Bank to Bank)

Alternative and Remote Work Schedules:

Ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for.

Providing all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).

Encouraging and guiding families in their efforts to become self supporting.

Attach an up to date resume.

To be considered, you MUST:

Manage the day-to-day payments processing, flow of funds and reconciliation from our payments providers in North America

Handle operational implementations of new payment capabilities

3+ years of experience within the payments industry processing domestic and cross-border payments

Strong knowledge of the cards space within the US

Experience with account and PSP implementations or similar projects

Excellent written and verbal communication skills

Alternative and Remote Work Schedules:

Ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for

Providing all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).

Encouraging and guiding families in their efforts to become self supporting

Failure to complete any of the above items may result in your application being screened out.

A secure work location that allows privacy and prevents distractions.

Alternative and Remote Work Schedules:

Ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for.

Providing all families with information about the expectations and goals of DHS.

Encouraging and guiding families in their efforts to become self supporting.

A secure work location that allows privacy and prevents distractions.

A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.

• ISO20022 payments related knowledge, experience in operational readiness and related certification is highly desired.

• Support and delivery for release management and test activities.

• You will have previous relevant experience in global banking or payment operations.

• Previous relevant experience in one or more specific technical areas.

• Knowledge about *** system landscape is an advantage.

• Have high attention to detail and organization skills.

High levels of personal motivation to further your skills, experience and business knowledge

Proficient experience with SQL, Excel, and Tableau (Python, R, and other analytical tools are a welcome bonus)

Analytical capability and SQL skills

Outstanding analytical, quantitative, problem-solving, and critical thinking skills

Strong communication skills and the ability to build effective relationships with others

Be able to interact professionally with a diverse group of executives, managers, and subject matter experts

Experience with data entry with high attention to detail while handling highly sensitive information

Merchant Services and payments processing support experience

Excellent communication and interpersonal skills, specifically with customer interfacing

Bonus Points For Experience With

We consult, we counsel, we dream, we build, and we deliver awesome code and excellent products.

Be the point of contact for all national account boarding and provide stellar customer service to those high touch clients

Offers will be reflective of the candidate’s location and experience.

Create pre-approved price matrix based on volume, device count, growth with Finance and Strategy teams

Support Finance in developing Payments billing processes and support on billing inquiries

2-3 year previous experience in payment related position

Previous experience with supporting sales team with statement analysis’ and payment related selling

Bachelor’s degree in business or related field required or equivalent additional experience

At least 3 years relevant experience in banking, financial management, strategic planning, corporate planning, or its equivalent function

Skills: date management; financial reports; analytical and administrative skills

Knowledge and experience in proper accounting booking and entries in any business unit of the bank and its operations

Coaches, mentors, guides, and supports the Payments and Disbursement Officers and Associates to deliver the job requirements.

Ensures expenses are accurately booked to its proper GL account.

Coordinates with the Agency Banking FBP in the alignment of proper accounting treatment, budget availment and correct imposition of tax rate.

Progressive people management, with experience building and developing high-performing teams.

Hire, and develop a varied, globally-based team, including managers and ICs and communicate mission and goals with transparency

Experience leading dispute mediation and escalation support teams, preferably in the two-sided marketplace/payments/FinTech space.

Experience building and following new and often innovative strategies that directly connect important initiatives to measurable results.

Define roadmap strategies and plans including measurable outcomes that may be incorporated into annual Operating Plans.

You will own operational relationships with external payment partners; ensure accountability for any contractual clauses about support procedures and expectations.

Progressive people management, with experience building and developing high-performing teams.

Hire, and develop a varied, globally-based team, including managers and ICs and communicate mission and goals with transparency

Experience leading dispute mediation and escalation support teams, preferably in the two-sided marketplace/payments/FinTech space.

Experience building and following new and often innovative strategies that directly connect important initiatives to measurable results.

Define roadmap strategies and plans including measurable outcomes that may be incorporated into annual Operating Plans.

You will own operational relationships with external payment partners; ensure accountability for any contractual clauses about support procedures and expectations.