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Patient Representative Jobs in Massachusetts

Patient Account Representative Jobs
By NuvoAir At Boston, MA, United States
Manage tasks in the EHR regarding patient messages around scheduling, medical records, referrals
Previous experience in a similar role, preferably in a healthcare setting
Strong customer service and communication skills
Medical, Dental, and Vision benefits - so you can take care of yourself and your family
Patient obsessed: Every decision is made with our main focus in mind - improving the lives of patients
Act like an owner: Ownership means we speak up, share ideas, give feedback, and are all accountable for growth
Patient Representative Jobs
By SkinCare Physicians At , Chestnut Hill, 02467, Ma
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
Update required patient information in practice management/chart.
Manage incoming calls and registration of patients; serve as a resource for callers.
Possess knowledge of services and products while assisting patients.
Demonstrate competence in anticipating, assessing and driving the patient experience.
Service industry administrative experience; excellent service sense
Patient Account Representative Jobs
By Innovive Health At Medford, MA, United States
Strong organizational and note-taking skills to manage patient documentation and maintain HIPAA compliance
Performs additional duties and responsibilities as deemed necessary
Minimum of 1 years experience in a business setting
Experience and training as a Licensed Practical Nurse (LPN) preferred
In-depth experience with a CRM solution such as Salesforce
Comprehensive benefits package includes medical, dental, vision, disability, and life insurance

Are you looking for a job that allows you to make a difference in people's lives? Become a Patient Representative and help ensure that patients receive the best care possible!

Overview Patient Representatives are responsible for providing excellent customer service to patients and their families. They are the first point of contact for patients and are responsible for ensuring that their needs are met in a timely and professional manner. They are also responsible for providing information about the services offered by the healthcare facility, scheduling appointments, and collecting payments. Detailed Job Description Patient Representatives are responsible for providing excellent customer service to patients and their families. They greet patients and visitors, answer phones, and provide information about the services offered by the healthcare facility. They also schedule appointments, collect payments, and provide assistance with insurance claims. They may also be responsible for verifying insurance coverage and collecting co-payments. Patient Representatives must be able to maintain a professional demeanor in all interactions with patients and their families. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multi-task
• Excellent communication skills
• Ability to remain calm in stressful situations
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multi-task
• Excellent communication skills
• Computer proficiency
Job Knowledge Patient Representatives must have a thorough knowledge of medical terminology, insurance policies and procedures, and customer service. They must also be familiar with the services offered by the healthcare facility and be able to provide accurate information to patients and their families. Job Experience Previous experience in customer service is preferred. Experience in a healthcare setting is also beneficial. Job Responsibilities
• Greet patients and visitors
• Answer phones and provide information about the services offered by the healthcare facility
• Schedule appointments
• Collect payments
• Verify insurance coverage
• Collect co-payments
• Provide assistance with insurance claims
• Maintain a professional demeanor in all interactions with patients and their families