Patient Representative Jobs
By HCA Healthcare At Denver, CO, United States
Education assistance (tuition, student loan, certification support, dependent scholarships)
Learn More About The Benefits Offered For This Job.
Family support through fertility and family building benefits with Progyny and adoption assistance.
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
1 year of clinical experience in a patient care setting is preferred
Obtain BLS certification within 30 days of start required
Patient Service Representative- Ob/Gyn
By Intermountain Healthcare At , Denver, Co $16.00 - $23.69 an hour
Six months of customer service experience involving interactions with customers. Demonstrated basic computer skills involving word processing and data entry.
Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.
Completes training and pass-off requirements.
Professional manner and strong interpersonal and communication skills.
One year of customer service experience, especially in a Hospital or Medical Office.
Problem solving ability, analytical skills, self-motivated and able to work well in a clinic environment.
Patient Service Representative Ii
By Icon Eyecare At , Denver, 80210, Co $19 - $23 an hour
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Offer pre and post-surgical education to patients.
Patient Service Representative Tier 1 equivalent knowledge or 1+ years of ophthalmology experience
Explains patients benefits, answers questions thoroughly whether by phone or email in compliance with HIPAA regulations
Ability to thoroughly explain explanation of benefits
Maintains a working knowledge of all EVP services and practices
Patient Services Representative Jobs
By Vanguard Skin Specialists At , Pueblo, 81008, Co $19 - $22 an hour
Excellent verbal and written skills required. Customer service experience a plus
Our management team has been promoted from within
Manage patient communication with compassion and integrity
Schedule patients utilizing electronic scheduling for a multi-provider, multi-specialty medical practice -Minimum typing speed 50 wpm
Attention to extreme detail and accuracy
At least 2 years of scheduling for a multi-provider medical practice is preferred

Are you looking for a job that allows you to make a difference in people's lives? Become a Patient Representative and help ensure that patients receive the best care possible!

Overview Patient Representatives are responsible for providing excellent customer service to patients and their families. They are the first point of contact for patients and are responsible for ensuring that their needs are met in a timely and professional manner. They are also responsible for providing information about the services offered by the healthcare facility, scheduling appointments, and collecting payments. Detailed Job Description Patient Representatives are responsible for providing excellent customer service to patients and their families. They greet patients and visitors, answer phones, and provide information about the services offered by the healthcare facility. They also schedule appointments, collect payments, and provide assistance with insurance claims. They may also be responsible for verifying insurance coverage and collecting co-payments. Patient Representatives must be able to maintain a professional demeanor in all interactions with patients and their families. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multi-task
• Excellent communication skills
• Ability to remain calm in stressful situations
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multi-task
• Excellent communication skills
• Computer proficiency
Job Knowledge Patient Representatives must have a thorough knowledge of medical terminology, insurance policies and procedures, and customer service. They must also be familiar with the services offered by the healthcare facility and be able to provide accurate information to patients and their families. Job Experience Previous experience in customer service is preferred. Experience in a healthcare setting is also beneficial. Job Responsibilities
• Greet patients and visitors
• Answer phones and provide information about the services offered by the healthcare facility
• Schedule appointments
• Collect payments
• Verify insurance coverage
• Collect co-payments
• Provide assistance with insurance claims
• Maintain a professional demeanor in all interactions with patients and their families