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Patient Representative Jobs in Delaware

Patient Service Representative Jobs
By TidalHealth At Millsboro, DE, United States
Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred
Minimum of three (3) years secretarial experience required.
Experience in a healthcare setting is preferred.
High School Diploma or GED required.
Medical terminology and/or medical secretarial degree (2years) preferred.
Monday - Friday, Day Shift
Patient Service Representative Jobs
By TidalHealth At Seaford, DE, United States
Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred
Minimum of three (3) years secretarial experience required.
Experience in a healthcare setting is preferred.
High School Diploma or GED required.
Medical terminology and/or medical secretarial degree (2years) preferred.
Monday - Friday, Day Shift
Patient Service Representative Jobs
By TidalHealth At Georgetown, DE, United States
Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred
Minimum of three (3) years secretarial experience required.
Experience in a healthcare setting is preferred.
High School Diploma or GED required.
Medical terminology and/or medical secretarial degree (2years) preferred.
Monday - Friday, Day Shift

Are you looking for a job that allows you to make a difference in people's lives? Become a Patient Representative and help ensure that patients receive the best care possible!

Overview Patient Representatives are responsible for providing excellent customer service to patients and their families. They are the first point of contact for patients and are responsible for ensuring that their needs are met in a timely and professional manner. They are also responsible for providing information about the services offered by the healthcare facility, scheduling appointments, and collecting payments. Detailed Job Description Patient Representatives are responsible for providing excellent customer service to patients and their families. They greet patients and visitors, answer phones, and provide information about the services offered by the healthcare facility. They also schedule appointments, collect payments, and provide assistance with insurance claims. They may also be responsible for verifying insurance coverage and collecting co-payments. Patient Representatives must be able to maintain a professional demeanor in all interactions with patients and their families. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multi-task
• Excellent communication skills
• Ability to remain calm in stressful situations
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multi-task
• Excellent communication skills
• Computer proficiency
Job Knowledge Patient Representatives must have a thorough knowledge of medical terminology, insurance policies and procedures, and customer service. They must also be familiar with the services offered by the healthcare facility and be able to provide accurate information to patients and their families. Job Experience Previous experience in customer service is preferred. Experience in a healthcare setting is also beneficial. Job Responsibilities
• Greet patients and visitors
• Answer phones and provide information about the services offered by the healthcare facility
• Schedule appointments
• Collect payments
• Verify insurance coverage
• Collect co-payments
• Provide assistance with insurance claims
• Maintain a professional demeanor in all interactions with patients and their families