Patient Service Representative Jobs
By US Fertility At Greater Orlando, United States
Excellent oral and written communication, interpersonal and customer service skills
Minimum of one year of prior experience in healthcare and familiarity with medical terminology
Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families
Works independently to assure the program goals are achieved
Support and promote excellence in customer service
High School diploma; Associates degree preferred
Patient Account Representative Jobs
By Professional Finance Company Inc At , Greeley, 80634, Co $15 - $18 an hour
Actively-listen to each patient and offerreasonable solutions
High School Diploma or GED or relevant experience that is equivalent
Medical office experience is a plus, but not required
Be a core member of our medical business office team
Help patientsto understand and find solutionsto resolveto their account(s)
Be genuine and authentic while working with the patients
Patient Service Representative Jobs
By ZOLL LifeVest At , , Pr
Manage equipment & garment inventory
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits

Are you looking for a job that allows you to make a difference in people's lives? Become a Patient Representative and help ensure that patients receive the best care possible!

Overview Patient Representatives are responsible for providing excellent customer service to patients and their families. They are the first point of contact for patients and are responsible for ensuring that their needs are met in a timely and professional manner. They are also responsible for providing information about the services offered by the healthcare facility, scheduling appointments, and collecting payments. Detailed Job Description Patient Representatives are responsible for providing excellent customer service to patients and their families. They greet patients and visitors, answer phones, and provide information about the services offered by the healthcare facility. They also schedule appointments, collect payments, and provide assistance with insurance claims. They may also be responsible for verifying insurance coverage and collecting co-payments. Patient Representatives must be able to maintain a professional demeanor in all interactions with patients and their families. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multi-task
• Excellent communication skills
• Ability to remain calm in stressful situations
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multi-task
• Excellent communication skills
• Computer proficiency
Job Knowledge Patient Representatives must have a thorough knowledge of medical terminology, insurance policies and procedures, and customer service. They must also be familiar with the services offered by the healthcare facility and be able to provide accurate information to patients and their families. Job Experience Previous experience in customer service is preferred. Experience in a healthcare setting is also beneficial. Job Responsibilities
• Greet patients and visitors
• Answer phones and provide information about the services offered by the healthcare facility
• Schedule appointments
• Collect payments
• Verify insurance coverage
• Collect co-payments
• Provide assistance with insurance claims
• Maintain a professional demeanor in all interactions with patients and their families