Patient Experience Representative Jobs
By CHOICE Healthcare Services At Tucson, AZ, United States
Document in patient management system and shared tracking files the results of contact.
Excellent compensation and comprehensive benefit package
1+ years of customer service experience, preferably in a call center environment
Position is 100% remote and we provide equipment and ongoing support.
Patient Experience Representative (Bilingual in Spanish preferred)
Care for your wellbeing and work-life balance
Patient Service Representative Jobs
By Nationwide Vision At Laveen, AZ, United States
High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Knowledge of common fees charged for common visits
Manage patient flow in the office
General office duties and cleaning to be assigned by manager
Desire to gain industry knowledge and training
Patient Service Representative Jobs
By Nationwide Vision At Mesa, AZ, United States
High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Knowledge of common fees charged for common visits
Manage patient flow in the office
General office duties and cleaning to be assigned by manager
Desire to gain industry knowledge and training
Patient Experience Representative Jobs
By CHOICE Healthcare Services At Gilbert, AZ, United States
Document in patient management system and shared tracking files the results of contact.
Excellent compensation and comprehensive benefit package
1+ years of customer service experience, preferably in a call center environment
bilingual in Spanish Patient Experience Representative
Care for your wellbeing and work-life balance
Fun and supportive team dynamic with events and celebrations
Patient Experience Representative Jobs
By Yuma Regional Medical Center At Yuma, AZ, United States

3+ years of customer service experience

Physical Requirements and working conditions for this position will be provided to you upon interview.

Patient Service Representative Jobs
By Nationwide Vision At Peoria, AZ, United States
High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Knowledge of common fees charged for common visits 
Manage patient flow in the office 
General office duties and cleaning to be assigned by manager 
Desire to gain industry knowledge and training 

Are you looking for a job that allows you to make a difference in people's lives? Become a Patient Representative and help ensure that patients receive the best care possible!

Overview Patient Representatives are responsible for providing excellent customer service to patients and their families. They are the first point of contact for patients and are responsible for ensuring that their needs are met in a timely and professional manner. They are also responsible for providing information about the services offered by the healthcare facility, scheduling appointments, and collecting payments. Detailed Job Description Patient Representatives are responsible for providing excellent customer service to patients and their families. They greet patients and visitors, answer phones, and provide information about the services offered by the healthcare facility. They also schedule appointments, collect payments, and provide assistance with insurance claims. They may also be responsible for verifying insurance coverage and collecting co-payments. Patient Representatives must be able to maintain a professional demeanor in all interactions with patients and their families. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multi-task
• Excellent communication skills
• Ability to remain calm in stressful situations
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multi-task
• Excellent communication skills
• Computer proficiency
Job Knowledge Patient Representatives must have a thorough knowledge of medical terminology, insurance policies and procedures, and customer service. They must also be familiar with the services offered by the healthcare facility and be able to provide accurate information to patients and their families. Job Experience Previous experience in customer service is preferred. Experience in a healthcare setting is also beneficial. Job Responsibilities
• Greet patients and visitors
• Answer phones and provide information about the services offered by the healthcare facility
• Schedule appointments
• Collect payments
• Verify insurance coverage
• Collect co-payments
• Provide assistance with insurance claims
• Maintain a professional demeanor in all interactions with patients and their families