Patient Scheduling Representative Jobs
By T2 Flex At West Baton Rouge Parish County, LA, United States
Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
Minimum 1 year patient scheduling experience preferred
Exceptional interpersonal, written and oral communication skills
Knowledge of medical terminology is a plus
Strong computing and software skills (PC, MS Word, Excel, Outlook)
Competitive benefit package including medical/dental/vision insurance
Patient Scheduling Representative Jobs
By T2 Flex At New Orleans, LA, United States
This is a remote / Work From Home position
Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
Minimum 1 year patient scheduling experience
Exceptional interpersonal, written and oral communication skills
Knowledge of medical terminology is a plus
Strong computing and software skills (PC, MS Word, Excel, Outlook)
Patient Representative Jobs
By Tulane University At , New Orleans, La
Knowledge of Medicaid, Medicare, and other insurance precertification procedures and requirements
Two years of related work experience
3 years work experience in clinic or administrative setting
Ability to use MS Office, Excel, Adobe, IDX, Meditech, eClinical Works, Epic
Ability to perform in a culturally diverse, patient centered, holistic atmosphere.
Ability to effectively interact with patients, as well as internal and external constituencies
Patient Account Representative 2 - Hospital
By Franciscan Missionaries of Our Lady Health System At , Baton Rouge, 70809, La
Reviews claims to make sure that payer specific billing requirements are met.
Promptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner.
Assists in providing quality training and orientation for assigned employees.
Sends itemized patient account statements per attorney request or in response to subpoena in a professional and diligent manner.
Follows up on claims, determines, and applies appropriate adjustments.
Performs all other duties as assigned

Are you looking for a job that allows you to make a difference in people's lives? Become a Patient Representative and help ensure that patients receive the best care possible!

Overview Patient Representatives are responsible for providing excellent customer service to patients and their families. They are the first point of contact for patients and are responsible for ensuring that their needs are met in a timely and professional manner. They are also responsible for providing information about the services offered by the healthcare facility, scheduling appointments, and collecting payments. Detailed Job Description Patient Representatives are responsible for providing excellent customer service to patients and their families. They greet patients and visitors, answer phones, and provide information about the services offered by the healthcare facility. They also schedule appointments, collect payments, and provide assistance with insurance claims. They may also be responsible for verifying insurance coverage and collecting co-payments. Patient Representatives must be able to maintain a professional demeanor in all interactions with patients and their families. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multi-task
• Excellent communication skills
• Ability to remain calm in stressful situations
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multi-task
• Excellent communication skills
• Computer proficiency
Job Knowledge Patient Representatives must have a thorough knowledge of medical terminology, insurance policies and procedures, and customer service. They must also be familiar with the services offered by the healthcare facility and be able to provide accurate information to patients and their families. Job Experience Previous experience in customer service is preferred. Experience in a healthcare setting is also beneficial. Job Responsibilities
• Greet patients and visitors
• Answer phones and provide information about the services offered by the healthcare facility
• Schedule appointments
• Collect payments
• Verify insurance coverage
• Collect co-payments
• Provide assistance with insurance claims
• Maintain a professional demeanor in all interactions with patients and their families