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Patient Billing Call Center Supervisor Jobs in Illinois

Call Center Supervisor Jobs
By Milan Laser Hair Removal At Omaha Metropolitan Area, United States
Communicating regularly with field managers regarding potential and existing client scheduling
Display superior customer service skills
Superior knowledge of the Client Coordinator role
Display exceptional communication skills, both written and verbal
To be considered for this opportunity, candidates must meet all the following requirements:
Development of the team and quality control resulting in conversion success.
Call Center Supervisor Jobs
By Olliv By CoinFlip At Chicago, IL, United States
Min. 3 years of supervisory/management experience required.
Excellent people management and supervisory skills; Ability to effectively coach and mentor customer service representatives.
Monitor the time management, mood and morale of team members.
Explain products and services in a courteous and respectful manner, demonstrating knowledge of company product lines, services, and policies.
Previous experience in a call-center or high-volume customer support role preferred.
Prior experience as customer support supervisor or similar supervisory position for a minimum of 3 years; previous call-center experience preferred.

Are you looking for a challenging and rewarding role as a Patient Billing Call Center Supervisor? Join our team and help us provide exceptional customer service to our patients. You'll be responsible for managing a team of customer service representatives, ensuring that all billing inquiries are handled efficiently and professionally. With your leadership, we can ensure that our patients receive the best possible service.

Overview:

The Patient Billing Call Center Supervisor is responsible for overseeing the daily operations of the patient billing call center. This includes managing staff, providing customer service, resolving customer inquiries, and ensuring that all billing processes are completed accurately and in a timely manner.

Detailed Job Description:

The Patient Billing Call Center Supervisor is responsible for overseeing the daily operations of the patient billing call center. This includes managing staff, providing customer service, resolving customer inquiries, and ensuring that all billing processes are completed accurately and in a timely manner. The supervisor will also be responsible for training and developing staff, monitoring call center performance, and ensuring that all customer service standards are met.

What is Patient Billing Call Center Supervisor Job Skills Required?

• Excellent customer service skills
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of billing processes and procedures
• Knowledge of customer service standards and procedures
• Ability to work in a fast-paced environment

What is Patient Billing Call Center Supervisor Job Qualifications?

• Bachelor’s degree in Business Administration, Accounting, or related field
• At least 5 years of experience in a customer service or call center environment
• At least 3 years of experience in a supervisory role
• Knowledge of billing processes and procedures
• Knowledge of customer service standards and procedures

What is Patient Billing Call Center Supervisor Job Knowledge?

• Knowledge of billing processes and procedures
• Knowledge of customer service standards and procedures
• Knowledge of customer service software and systems
• Knowledge of call center operations and procedures

What is Patient Billing Call Center Supervisor Job Experience?

• At least 5 years of experience in a customer service or call center environment
• At least 3 years of experience in a supervisory role

What is Patient Billing Call Center Supervisor Job Responsibilities?

• Manage staff and provide customer service
• Resolve customer inquiries and ensure accuracy of billing processes
• Train and develop staff
• Monitor call center performance and ensure customer service standards are met
• Ensure compliance with all applicable laws and regulations
• Develop and implement policies and procedures to ensure efficient operations