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Patient Account Liaison Jobs in Illinois

Patient Account Specialist Jobs
By Relief Mental Health At Oak Brook, IL, United States
Communicating with medical insurances to verify benefits and confirm anticipated patient out of pocket expense
Create and send patient benefit letters
Create a positive patient experience
Additional job duties as assigned
Contact patients to collect and arrange payment plans
Respond to patient inquiries regarding billing discrepancies
Patient Account Representative Jobs
By Keystone Advisors LLC At Chicago, IL, United States
Skilled at information collection and management
One (1) year of patient account experience or extensive knowledge of patient financial services and account-based review
Accurate keyboard skills and proven ability to enter data in multiple applications
Knowledge of correct spelling, grammar, and punctuation
Knowledge of clerical and administrative procedures
Major payor and Governmental payor knowledge
Patient Relations Liaison Jobs
By Northwestern Medicine At , Chicago, 60611, Il
Serves as a conduit to Risk Management, Safety and Quality initiatives to ensure that patient feedback is utilized for improvements.
Collaborates with Risk Management, Claims, Billing, and leadership across the organization to resolve patient grievances in a timely manner.
Investigates and responds to de-escalate and manage grievances, potential claims and allegations against Northwestern Medicine staff.
Works in high-stress environments; uses interpersonal skills to de-escalate issues with unusual, critical circumstances.
Facilitates education and assistance to patients and staff regarding Patients Rights for legislative and regulatory compliance.
Minimum 3 years experience in Patient-Relations with proven success in conflict resolution
Contracting - Patient Assistance Liaison - Remote
By Orsini Specialty Pharmacy At Elk Grove Village, IL, United States
Knowledge and understanding of pharmacy benefits, benefit reimbursement, medical insurances and medical terminology
Requires interpersonal and communications skills to effectively work with diverse groups of vendors and customers
Requires excellent organizational/administrative skills, flexibility and the ability to get things done
Highly effective verbal and written communication skills to coordinate/provide information and care to patients and families
Highly effective interpersonal skills necessary to interact with patients, insurance companies and co-workers
Requires basic computer skills and the ability to use online calendars, email and components of Microsoft Office and Excel

Are you looking for a challenging and rewarding role in the healthcare industry? We are looking for a Patient Account Liaison to join our team and help us provide excellent customer service to our patients. You will be responsible for managing patient accounts, resolving billing issues, and providing financial counseling to patients. If you have a passion for helping others and a commitment to providing the best possible care, this is the job for you!

Overview:

The Patient Account Liaison is responsible for providing excellent customer service to patients and their families by helping them understand their financial obligations and providing assistance with billing and payment issues. They are also responsible for resolving any disputes that may arise between the patient and the healthcare provider.

Detailed Job Description:

The Patient Account Liaison is responsible for providing excellent customer service to patients and their families. This includes helping them understand their financial obligations, providing assistance with billing and payment issues, and resolving any disputes that may arise between the patient and the healthcare provider. The Liaison will also be responsible for providing information about the healthcare provider’s billing and payment policies, as well as any other relevant information.

What is Patient Account Liaison Job Skills Required?

• Excellent customer service skills
• Knowledge of healthcare billing and payment policies
• Ability to communicate effectively with patients and their families
• Ability to resolve disputes in a professional manner
• Knowledge of medical terminology
• Proficiency in Microsoft Office Suite

What is Patient Account Liaison Job Qualifications?

• Bachelor’s degree in business, healthcare administration, or a related field
• At least two years of experience in a customer service or healthcare setting
• Knowledge of healthcare billing and payment policies
• Ability to communicate effectively with patients and their families
• Ability to resolve disputes in a professional manner

What is Patient Account Liaison Job Knowledge?

• Knowledge of healthcare billing and payment policies
• Knowledge of medical terminology
• Knowledge of customer service best practices

What is Patient Account Liaison Job Experience?

• At least two years of experience in a customer service or healthcare setting
• Experience working with patients and their families
• Experience resolving disputes

What is Patient Account Liaison Job Responsibilities?

• Provide excellent customer service to patients and their families
• Help patients understand their financial obligations
• Provide assistance with billing and payment issues
• Resolve any disputes that may arise between the patient and the healthcare provider
• Provide information about the healthcare provider’s billing and payment policies
• Maintain accurate records of patient accounts and payments
• Follow up with patients regarding outstanding payments