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Patient Account Liaison Jobs in Maryland

Patient And Family Care Liaison
By University of Maryland Medical System At Glen Burnie, MD, United States
Qualifications, Knowledge, Skills and Abilities
Ability to demonstrate positive guest relations skills when dealing with challenging people and difficult situations. Practices effective listening and problem-solving skills.
Knowledge of basic use of computer and will train for appropriate use of other relevant applications. Professional telephone etiquette.
Current CPR certification required, will be provided by employer during orientation
High School Diploma or equivalent required
Post high school certificate or college coursework in health care or guest relations strongly preferred.
Patient Liaison Iii Jobs
By BioSpace At Bethesda, MD, United States
In addition to educational requirements, a minimum of five (5) years of similar experience with coordination of patient tests and visits
Knowledge of record keeping, data management, and computer databases
Strong organizational skills with the ability to successfully manage competing priorities
General familiarity with requirements of clinical protocols and knowledge of special ambulatory care regulations
Experience and competency with the following Microsoft Office products: Excel, Outlook, Word, PowerPoint
Knowledge of medical terminology and understanding of clinical operations in order to provide adequate patient care arrangements
Patient And Family Care Liaison
By University of Maryland Medical System At Baltimore, MD, United States
A minimum of one 1) year customer service experience is required. Experience in a hospital or health care setting is preferred.
Employee exhibits emotional maturity by controlling emotions during frustrating or anger provoking situations with others
Employee exhibits emotional maturity by remaining calm during crisis or emotionally charged situations.
Employee exhibits a positive attitude at all times and exhibits enthusiasm while performing duties.
Employee acts as role model in demonstrating customer service behaviors.
Patient Transport Liaison Jobs
By University of Maryland Medical System At Towson, MD, United States

Strong Verbal Communications Skills, Excellent Organizational Skills

High School Diploma or GED (Required)

Are you looking for a challenging and rewarding role in the healthcare industry? We are looking for a Patient Account Liaison to join our team and help us provide excellent customer service to our patients. You will be responsible for managing patient accounts, resolving billing issues, and providing financial counseling to patients. If you have a passion for helping others and a commitment to providing the best possible care, this is the job for you!

Overview:

The Patient Account Liaison is responsible for providing excellent customer service to patients and their families by helping them understand their financial obligations and providing assistance with billing and payment issues. They are also responsible for resolving any disputes that may arise between the patient and the healthcare provider.

Detailed Job Description:

The Patient Account Liaison is responsible for providing excellent customer service to patients and their families. This includes helping them understand their financial obligations, providing assistance with billing and payment issues, and resolving any disputes that may arise between the patient and the healthcare provider. The Liaison will also be responsible for providing information about the healthcare provider’s billing and payment policies, as well as any other relevant information.

What is Patient Account Liaison Job Skills Required?

• Excellent customer service skills
• Knowledge of healthcare billing and payment policies
• Ability to communicate effectively with patients and their families
• Ability to resolve disputes in a professional manner
• Knowledge of medical terminology
• Proficiency in Microsoft Office Suite

What is Patient Account Liaison Job Qualifications?

• Bachelor’s degree in business, healthcare administration, or a related field
• At least two years of experience in a customer service or healthcare setting
• Knowledge of healthcare billing and payment policies
• Ability to communicate effectively with patients and their families
• Ability to resolve disputes in a professional manner

What is Patient Account Liaison Job Knowledge?

• Knowledge of healthcare billing and payment policies
• Knowledge of medical terminology
• Knowledge of customer service best practices

What is Patient Account Liaison Job Experience?

• At least two years of experience in a customer service or healthcare setting
• Experience working with patients and their families
• Experience resolving disputes

What is Patient Account Liaison Job Responsibilities?

• Provide excellent customer service to patients and their families
• Help patients understand their financial obligations
• Provide assistance with billing and payment issues
• Resolve any disputes that may arise between the patient and the healthcare provider
• Provide information about the healthcare provider’s billing and payment policies
• Maintain accurate records of patient accounts and payments
• Follow up with patients regarding outstanding payments