Partner Programs Specialist Jobs

Enter all correspondence and necessary information related to a case into the case management system (currently Salesforce.com)

Experience with being managed to traditional customer support metrics such as average response time, average resolution time and customer satisfaction

Working knowledge of incident tracking software and reporting capabilities

Manage case workload by monitoring open case queue and phone queue and addressing cases in order in which they are received

Strong technical, analytical, and troubleshooting skills

1 year of experience serving in an external client-facing role supporting clients via phone or email

The responsibilities listed are a general overview of the position and additional duties may be assigned.

Bachelor's Degree (or equivalent experience) (Required)

2 year relevant experience (Required)

Provide research support consultation and services to all levels of research colleagues.

Collaborate with internal and external customers to evaluate current services for continual improvement and the development of new research services.

Educate the research community regarding resources available to clinicians and researchers to improve all aspects of the research enterprise.

Support monthly forecasting and management of liability reserves for the Environmental Department, including working with stakeholders in other departments

Assist in management of data for sustainability efforts

Knowledge of airline industry and awareness of general environmental regulations

Strong verbal and written communication skills

Demonstrates strong people, planning and organizational skills

Proficient computer skills including WORD, EXCEL, OUTLOOK, SharePoint and PowerPoint

3 years of college and/or 3 years related experience and/or training in Human Services; or equivalent combination of education and experience.

Build and manage relationships with key internal and external project stakeholders.

Most tasks covered in essential duties and responsibilities.

Computer literacy with working knowledge of Microsoft office is required with emphasis on proficiency in Word and Excel.

Responds to request for statistical information for other departments regarding agencies and clients served.

Assists with the organizing surveying and collection of information from Agency Partners, when needed.

Supports the day-to-day management of the batch release process.

Communicates proactively with internal and external partners and management

Master’s degree with 3-5 years or Bachelor’s degree with 5+ years of relevant work experience

Experience providing QA support and oversight of GMP manufacturing operation

Experience with large molecule, biologics, cell/gene therapy, or Vial Vector/AV vectors

Experience successfully leading event investigations, Root Cause Analysis and CAPA

Problem Solving: Satisfactorily solves problems using multiple problem-solving tools and techniques: utilizing appropriate resources, personal knowledge, and experience.

Project Management is a plus

Organization: Organize resources and manage use of time effectively.

Prior experience with inside sales, sales support and customer service

Qualtrics experience is preferred, but not required

Partner Programs Manager and Team Lead

Strong understanding of trip tracking systems, rate management, and quality control processes.

Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.

Bachelor's degree in business, legal studies, or a related field (or equivalent experience).

Previous experience in a compliance-related role involving data-driven identification of compliance gaps, development of effective solutions, and implementation of corrective actions

Familiarity with transportation industry regulatory requirements and industry standards relevant to the role.

Effective communication and interpersonal skills to collaborate with partner operators, internal teams, and external stakeholders.

Excellent project management and relationship management skills

1+ years experience in marketing or a related field (tech or SaaS companies preferred)

Experience with various marketing tech stack tools such as marketing automation tools (Marketo, Pardot, Hubspot), Salesforce, GoToWebinar, Unbounce, etc.

The Tebra Marketing Team has proven success creating reliable, scalable sources of revenue for our company

Partner with Demand Gen and Sales leadership to ensure proper lead follow-up and conversion efficiency down-funnel

Become cross-trained on our existing marketing programs across various channels like email and webinar, and provide operational support as needed

Perform administrative tasks, including scheduling, file management, and other duties as assigned to support program compliance

Coordinate with Partners, Event Managers, and Team Leaders to uphold excellence in program delivery

3+ years of related experience required

Bachelor’s degree required, or relevant experience

Assist in the development of operations program guides supporting the successful implementation, monitoring, and evaluation of assigned projects

Schedule project meetings, coordinate with team members, and prepare meeting agendas and minutes as needed to achieve program goals

Preferred Qualifications: Work experience with justice systems and programs

3+ years of relevant experience in providing training and technical assistance for Government clients

Direct experience with client and stakeholder engagement and delivering work products for clients in a complex stakeholder environment

Proven to be flexible and thrive in a dynamic, ambiguous, and complex work environment and manage multiple tasks and projects simultaneously

Outstanding written and oral communication and collaboration skills and strong leadership potential

Ability to collaborate and work effectively remotely and in-person

Minimum 2 years relevant experience in event management and marketing.

Manage frequent internal partner interactions with Legal, Finance, Sales, Marketing, and Communications, and Product teams.

Manage additional projects and events as assigned.

Experience working closely with Executive Level (VP+, C-Suite) customers and internal stakeholders required.

Partner with event agencies and vendors to assist with overall event plans and logistics.

Provide pre-planning and onsite support for events globally.

Experienced in change management, business and organizational transformation

Evolve, build and manage select partner programs

Build partner knowledge & capability to sell, deploy and support OneTrust customers

Bachelor’s degree or equivalent military or professional experience in a related field

Experience working with notable consulting firms

Guide and support enablement programs for select partner route to market

Knowledge, Skills And Abilities Required

10+ years in sales management and customer development

Manage key customers and lead the major accounts team to continued success.

Develop and manage the sales team to consistently deliver profitable growth through accountability and recognizing successes.

Collaborate with Pricing to manage strategy across various channels and programs. .

Perform analysis on programs and develop recommendations based on data and experience.

Knowledge, Skills and Abilities Required

10+ years in sales management and customer development

Manage key customers and lead the major accounts team to continued success.

Develop and manage the sales team to consistently deliver profitable growth through accountability and recognizing successes.

Collaborate with Pricing to manage strategy across various channels and programs. .

Perform analysis on programs and develop recommendations based on data and experience.

Define operational requirements and processes required to support the implementation, management and evolution of partner programs and initiatives.

Desired background: Go-to-market, Product marketing, Financial modeling, Partner development, Business operations, Program management, HCM partner ecosystem

Experience with the creation of financial business cases, data-driven insights, operations, and messaging

Excellent writing, messaging, and presenting skills

Experience with the creation of financial business cases, data-driven insights, and operations

Architect the partner program framework for ecosystem partners – recognizing the unique differences within diverse partner categories.

Experienced in change management, business and organizational transformation

Evolve, build and manage select partner programs

Build partner knowledge & capability to sell, deploy and support OneTrust customers

Bachelor’s degree or equivalent military or professional experience in a related field

Experience working with notable consulting firms

Guide and support enablement programs for select partner route to market

One (1) year or more of experience as a Benefits Programs Specialist Trainee.

Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan

Benefits Programs Specialist (Job Requisition #47320)

Bachelor's degree in Business Administration, Human Services, or Education

80% State paid medical premium

Dental Plan at no cost for employees and their families

Experience with social media management, website management, and designing public-facing communications

Strong listening and conflict management skills

My education and experience do not meet or exceed the above qualifications

Equivalency: 1 year of experience = 1 year of education

The principles and practices of record keeping systems and general program management

Experience in developing, organizing, and marketing large-scale community-focused events or programs

Essential Job Duties And Responsibilities

Working knowledge of Intelex (or similar project tracking tool) and applications used to extract data and create reports;

Strong analytical and troubleshooting skills;

Ability to start and finish projects with minimal supervision including effectively prioritize and manage multiple tasks;

Strong research skills, including conducting research using the Internet and other on-line library services;

Knowledge of Occupational/Construction Safety standards & terminology (specifically Regulatory agencies such as OSHA, EPA, DOT);