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Operations Service Manager Jobs

Operations And Service Manager
By Tacombi At Arlington, VA, United States
Detail-oriented and proactive with an ability to prioritize and deliver results on delegated responsibilities
Excellent communication and organization skills
Able to excel in a high pressure environment always using good judgment and strong decision making skills
Knowledge of health and safety guidelines; Holder of the Food Handler certificate
Serve as an ambassador of the Tacombi brand to make a positive impact on the guests, team and community you touch
Motivate and inspire your FOH team to bring out the best in them every single day
Customer Service Operations Manager
By Batesville At United States
Coordinates with the Customer Service Quality Manager and Supervisors to deliver and updated system procedures.
Manages the rollup of team metrics to the department level, evaluates results and adjusts to improve results.
Bachelor’s degree (B.S./B.A.) or equivalent from a college or university and/or a minimum of five years related experience and/or training.
Minimum of five years related experience in customer service operations.
Visionary of future state and works to implement the biggest opportunities to improve customers’ experiences.
Company and/or industry knowledge are preferred.
Assistant Service Operations Manager
By Rivian At , Plymouth, 48170
Effectively manage onsite and remote service teams and a driver of people performance
Demonstrated high-level administrative experience, including advanced computer skills (Microsoft office)
Automotive technical and repair knowledge skills preferred
Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred
Partner with Service Operations Manager to ensure performance standards for operations and customer service are met or exceeded
Have a thorough understanding of budget expectations and manage cost centers (working hours, inventory cost, accounts receivable) accordingly.
Service Operations Support Manager
By AIR Communities At , Denver $90,000 - $105,000 a year
At least 5 years of experience in Multifamily Service Operations Management
At least 2 years of experience in direct Service Management role
May serve as the acting Service Manager wherever/ whenever assigned and provide the standard operational support required of AIR’s Service Managers.
Proven track record in managing large properties, be a motivator, a good communicator, and a hands-on manager
Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
Traveling Service Operations Support Manager
Manager, Service Operations Jobs
By National Grid At , Waltham $132,000 - $155,000 a year
5+ years of experience in a service management role - planning, organizing and delivering impactful service improvements in complex technical environments
Experience in defining and delivering product roadmaps and lifecycle management
Provide transparency and visibility to application landscape health and issues, through periodic communications and management reporting, as appropriate.
Experience of working in a multi-vendor outsourced environment and with remote offshore teams
Ensure seamless operations with minimal disruption, of current applications, in support of National Grid’s business requirements and service level agreements.
Manage the operational relationship with, and performance of, suppliers and service providers, to ensure contractual agreements are met.
Service Operations & Repair Planning Manager
By ZEEKR极氪 At United States
What Skills & Experiences You Will Need
At least 10 years of Service Engineering, Repair Product Planning, or similar experience at an OEM or automotive aftermarket supplier
Strong organizational skills with superior attention to detail
A minimum of 5 years of relevant hands-on work experience in an automotive workshop environment (independent shop or dealership)
Automotive industry or Tech start-up experience
Experience with Vehicle and/or Parts Logistics – importing, customs, warehousing
Customer Service Operations Manager
By Provision People At New York, NY, United States
Knowledge and experience in cross-functional management methods and techniques.
2+ years of sales operations or customer service operations or account management operations or client success or client services experience.
Active role in daily management of all services calls.
Identify recurring issues and escalate as needed to the Management Team.
Provide accurate reports and metrics to company management on the status and budget of agreements.
Provide reports (list types of reports) on an agreed schedule to Management team and clients.
Service Operations Manager-Us Jobs
By GoodWe At Denver, CO, United States
Manage local repair center operation / contract management.
Solve and manage technical escalations.
More than 3-years in electronics, PV industry experience preferred or graduated in technical area in renewables.
Good MS Office skills, in particular EXCEL MS.
Relevant technical degree with experience, or B.S. in Electrical Engineering preferred.
Experience with board level troubleshooting and chip level firmware diagnosis and updating.
Service Operations Manager Jobs
By Blue Signal Search At New York City Metropolitan Area, United States
Bachelor's degree in Business Administration, Operations Management, or a related field (or equivalent experience).
Proven experience in operations management, preferably in the pool industry or a related service industry.
Proficiency in using relevant software and tools for service management and data analysis.
Comprehensive benefits package designed to support your overall well-being and financial security.
A comprehensive benefits program, including medical, dental, and vision plans.
Manage relationships, contracts, and performance evaluations to ensure quality standards.
Operations Service Manager Jobs
By Burlington Stores, Inc. At Garden Grove, CA, United States
3+ years of Retail Management or Store Operations experience
Assist in the management of other store operations areas as needed.
Manages the overall execution of operations and receiving SOPS, including the continuous flow process.
Supports the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
Monitors the receiving process, transfers, debits, damages, and charge-backs and partners with the Receiving Supervisor to maintain the accuracy of inventory.
Come join our team. You’re going to like it here!
Program Manager, Service Operations Support
By Tesla At Fremont, CA, United States
Experience with environmental health and safety requirements a plus.
Help the manager with recruitment and strategic placement of required staff across team, establishing and developing organizational structure and scheduling.
Collaborate with APAC, EMEA and China program managers on locally implementing new projects, programs, and procedures as needed.
Collaborate with Territory Directors, Regional Managers, Service Managers, and other service leaders to understand the technical training needs.
Represent the region’s interest when developing a support plan for training with the Training Manager.
Degree from a University, College, or the equivalent in experience and evidence of exceptional ability.
Service Operations Project Manager
By Tesla At Hawthorne, CA, United States
Effectively balance business, financial, and customer experience impacts through intimate knowledge of the operational metrics
Collaborate with other Service Project Managers across NA to share best practices and strengthen consistent processes
Coach and training with Service Managers and their teams in order to implement the right processes
Other responsibilities as required in support of the Tesla mission
Strong Tesla sales, service or delivery background, experience leading a a Sales,Delivery or Service operation is preferred.
Excellent written and verbal communication skills
Assistant Service Operations Manager
By Rivian At , Normal, 61761, Il
Effectively manage onsite and remote service teams and a driver of people performance
Demonstrated high-level administrative experience, including advanced computer skills (Microsoft office)
Automotive technical and repair knowledge skills preferred
Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred
Partner with Service Operations Manager to ensure performance standards for operations and customer service are met or exceeded
Have a thorough understanding of budget expectations and manage cost centers (working hours, inventory cost, accounts receivable) accordingly.
Operations Service Manager Jobs
By Delta At , Anchorage, Ak
Must have the flexibility to manage an operation with varying shifts, extended hours, and "on call" requirements
Comprehensive healthBenefits including medical, dental, vision, short/long term disability and life Benefits
Bachelors degree or equivalent experience
Demonstrates expertise in operations and strong customer service skills
Previous leadership experience, including direct reports
Working knowledge of Delta policies and procedures
Service Operations Manager Jobs
By Rivian Automotive At , Salt Lake City, Ut
Lead and take ownership of management responsibility relating to hiring, performance management, and overall employee development planning
Effectively manage remote service teams and a driver of people performance
Demonstrated high-level administrative experience, including advanced computer skills (Microsoft office)
Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred
Accountable for effectively managing a P&L, Work in Progress (WIP) and customer experience measured by a Net Promoter Score (NPS)
Lead and manage all local operations on the ground with a servant-leadership, hands-on mindset
Operations Service Manager Jobs
By Delta At , Boston, Ma
Must have the flexibility to manage an operation with varying shifts, extended hours, and "on call" requirements
Comprehensive health Benefits including medical, dental, vision, short/long term disability and life Benefits
Bachelors degree or equivalent experience
Demonstrates expertise in operations and strong customer service skills
Previous leadership experience, including direct reports
Working knowledge of Delta policies and procedures
Project Manager, Service Operations
By Tesla At , Fremont, Ca
Demonstratable operational and cross-functional project management skills
Experience using Atlassian project management tools (Confluence, JIRA) and Microsoft Suite preferred
Experience with change-management methodologies and a proven track record of implementation
Build business cases in partnership with Finance to justify proposed initiatives and understand and track expected financial impact
Experience in automotive business operations preferred
Ability to positively influence others through strong collaborative and communicative skills
Operations Service Manager Jobs
By Delta Air Lines At Anchorage, AK, United States
Must have the flexibility to manage an operation with varying shifts, extended hours, and "on call" requirements
Bachelor’s degree or equivalent experience
Demonstrates expertise in operations and strong customer service skills
Previous leadership experience, including direct reports
Working knowledge of Delta policies and procedures
Strong written and verbal communication, including platform/presentation skills
Operations Service Manager Jobs
By Delta Air Lines At Boston, MA, United States
Must have the flexibility to manage an operation with varying shifts, extended hours, and "on call" requirements
Bachelor’s degree or equivalent experience
Demonstrates expertise in operations and strong customer service skills
Previous leadership experience, including direct reports
Working knowledge of Delta policies and procedures
Strong written and verbal communication, including platform/presentation skills
Assistant Service Operations Manager
By Rivian Automotive At , Denver, Co
Effectively manage onsite and remote service teams and a driver of people performance
Demonstrated high-level administrative experience, including advanced computer skills (Microsoft office)
Automotive technical and repair knowledge skills preferred
Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred
Partner with Service Operations Manager to ensure performance standards for operations and customer service are met or exceeded
Have a thorough understanding of budget expectations and manage cost centers (working hours, inventory cost, accounts receivable) accordingly.

Are you an experienced Operations and Service Manager looking for an exciting new challenge? We are looking for a motivated and organized individual to join our team and help us deliver exceptional customer service. You will be responsible for managing our operations and service teams, ensuring that our customers receive the highest quality of service. If you have a passion for customer service and are looking for an opportunity to make a real difference, this could be the perfect role for you!

Overview Operations and Service Managers are responsible for overseeing the operations and services of a business or organization. They are responsible for ensuring that the operations and services are running smoothly and efficiently, and that customer service is of the highest quality. They are also responsible for developing and implementing strategies to improve operations and services, as well as managing staff and resources. Detailed Job Description Operations and Service Managers are responsible for overseeing the operations and services of a business or organization. They are responsible for ensuring that the operations and services are running smoothly and efficiently, and that customer service is of the highest quality. They are also responsible for developing and implementing strategies to improve operations and services, as well as managing staff and resources. They must be able to identify areas of improvement and develop plans to address them. They must also be able to monitor and evaluate the performance of the operations and services, and take corrective action when necessary. Job Skills Required
• Excellent organizational and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of business operations and customer service
• Knowledge of relevant laws and regulations
• Knowledge of budgeting and financial management
Job Qualifications
• Bachelor’s degree in business, operations, or a related field
• 5+ years of experience in operations and/or customer service
• Experience in budgeting and financial management
• Experience in developing and implementing strategies
• Experience in managing staff and resources
Job Knowledge
• Knowledge of business operations and customer service
• Knowledge of relevant laws and regulations
• Knowledge of budgeting and financial management
• Knowledge of developing and implementing strategies
• Knowledge of managing staff and resources
Job Experience
• 5+ years of experience in operations and/or customer service
• Experience in budgeting and financial management
• Experience in developing and implementing strategies
• Experience in managing staff and resources
Job Responsibilities
• Oversee the operations and services of a business or organization
• Ensure that the operations and services are running smoothly and efficiently
• Develop and implement strategies to improve operations and services
• Monitor and evaluate the performance of the operations and services
• Manage staff and resources
• Identify areas of improvement and develop plans to address them
• Take corrective action when necessary