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Operations Service Manager Jobs in Arkansas

Customer Service Operations Manager
By Batesville At United States
Coordinates with the Customer Service Quality Manager and Supervisors to deliver and updated system procedures.
Manages the rollup of team metrics to the department level, evaluates results and adjusts to improve results.
Bachelor’s degree (B.S./B.A.) or equivalent from a college or university and/or a minimum of five years related experience and/or training.
Minimum of five years related experience in customer service operations.
Visionary of future state and works to implement the biggest opportunities to improve customers’ experiences.
Company and/or industry knowledge are preferred.
Service Operations & Repair Planning Manager
By ZEEKR极氪 At United States
What Skills & Experiences You Will Need
At least 10 years of Service Engineering, Repair Product Planning, or similar experience at an OEM or automotive aftermarket supplier
Strong organizational skills with superior attention to detail
A minimum of 5 years of relevant hands-on work experience in an automotive workshop environment (independent shop or dealership)
Automotive industry or Tech start-up experience
Experience with Vehicle and/or Parts Logistics – importing, customs, warehousing

Are you an experienced Operations and Service Manager looking for an exciting new challenge? We are looking for a motivated and organized individual to join our team and help us deliver exceptional customer service. You will be responsible for managing our operations and service teams, ensuring that our customers receive the highest quality of service. If you have a passion for customer service and are looking for an opportunity to make a real difference, this could be the perfect role for you!

Overview Operations and Service Managers are responsible for overseeing the operations and services of a business or organization. They are responsible for ensuring that the operations and services are running smoothly and efficiently, and that customer service is of the highest quality. They are also responsible for developing and implementing strategies to improve operations and services, as well as managing staff and resources. Detailed Job Description Operations and Service Managers are responsible for overseeing the operations and services of a business or organization. They are responsible for ensuring that the operations and services are running smoothly and efficiently, and that customer service is of the highest quality. They are also responsible for developing and implementing strategies to improve operations and services, as well as managing staff and resources. They must be able to identify areas of improvement and develop plans to address them. They must also be able to monitor and evaluate the performance of the operations and services, and take corrective action when necessary. Job Skills Required
• Excellent organizational and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of business operations and customer service
• Knowledge of relevant laws and regulations
• Knowledge of budgeting and financial management
Job Qualifications
• Bachelor’s degree in business, operations, or a related field
• 5+ years of experience in operations and/or customer service
• Experience in budgeting and financial management
• Experience in developing and implementing strategies
• Experience in managing staff and resources
Job Knowledge
• Knowledge of business operations and customer service
• Knowledge of relevant laws and regulations
• Knowledge of budgeting and financial management
• Knowledge of developing and implementing strategies
• Knowledge of managing staff and resources
Job Experience
• 5+ years of experience in operations and/or customer service
• Experience in budgeting and financial management
• Experience in developing and implementing strategies
• Experience in managing staff and resources
Job Responsibilities
• Oversee the operations and services of a business or organization
• Ensure that the operations and services are running smoothly and efficiently
• Develop and implement strategies to improve operations and services
• Monitor and evaluate the performance of the operations and services
• Manage staff and resources
• Identify areas of improvement and develop plans to address them
• Take corrective action when necessary