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Online Customer Service Representative Jobs

Customer Service Representative -Online Live Chat
By CIGNA MEDICAL GROUP-THE POINTE #55 At United States

Full Job Description: Who You Are: The ideal candidate will be tech-savvy, a quick learner, and have problem-solving and critical-thinking skills. You should also have excellent ...

Online Chat Service Representative
By www.gagabliss.net At Carthage, TX, United States

We are looking for a customer-focused and skilled Online Chat Service Representative to join our team. As an Online Chat Service Representative, you will be the first point of contact for our ...

Online Customer Service Coordinator (Retail - Soho Home & Cowshed)
By Soho House & Co At New York, NY, United States
Excellent time management skills with the ability to prioritise tasks and meet deadlines
Problem solving skills and the ability to manage complaints efficiently
Provide excellent product knowledge by maintaining a keen interest and understanding of all product lines.
Can work independently and confident to manage your own time and workload
Previous experience with ecommerce systems (D3R) is preferred, however full training will be provided to the successful candidate
Previous experience of working with call center solutions and email ticketing systems
Customer Online Data Representative
By Kaltura At New York City Metropolitan Area, United States
Applying self-management and leadership skills when working with the rest of the team.
High technical skills (HTML / JSON knowledge is an advantage).
Good in project planning, leadership and management.
Advantage – Experience with Confluence, Jira, AirTable and Excel.
Responsible for all the site operation tasks (content upload, site configurations, site mapping and quality assurance) pre, during and post event.
Pre-event, during-event & post-event monitoring which may include providing technical moderation for live chat rooms.
Customer Online Data Representative
By Kaltura At New York, NY, United States
Applying self-management and leadership skills when working with the rest of the team.
High technical skills (HTML / JSON knowledge is an advantage).
Good in project planning, leadership and management.
Advantage – Experience with Confluence, Jira, AirTable and Excel.
Responsible for all the site operation tasks (content upload, site configurations, site mapping and quality assurance) pre, during and post event.
Pre-event, during-event & post-event monitoring which may include providing technical moderation for live chat rooms.
Customer Service, Online Sales
By Carl's Golfland At , Bloomfield Hills, 48302, Mi
Great communication skills with customers and co-workers
Knowledge of golf equipment/merchandise (preferred)
Provide creative solutions to customer issues/questions utilizing breadth of product & shipping knowledge
Communicate inventory, customer and systemic bottlenecks with Online Sales Managers & Warehouse Managers
Passion for golf and the industry
Advise & assist customers via phone/email in a timely & effective manner
Online Customer Service Representative (San Antonio - Part Time)
By IBC Bank At , San Antonio, Tx
Organizes the day to work the number of hours per day as determined by management
Problem solving skills, active listening skills. Able to function in a fast paced, performance based environment. Strong analytical skills.
Process no less than 9 customer inquiries per staffed hour utilizing bank resources
Participates on corporate projects as assigned
Direct callers on the proper navigation of the Online Banking application and services
Delivers World Class service by earning 95% or better on QA scores
Online Customer Service Specialist
By O'Reilly Auto Parts At , Springfield, Mo
Excellent written and verbal communication skills.
Skilled with online applications such as social media platforms and various other applications.
Customer service call center experience desired.
Knowledge of automotive systems desired.
Assist online customers with order tracking, part lookup, website navigation, returns and exchanges, and damaged or missing packages.
Provide assistance with online account questions, including billing, shipping, and O'Rewards loyalty program.
Remote Online Customer Support Representative At Becker Morgan Group
By join.com At United States
Ability to manage multiple tasks at once.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
High school diploma or equivalent.
Ability to adapt to different personalities.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an experienced Online Customer Service Representative to join our team! You will be responsible for responding to customer inquiries, resolving customer complaints, and providing helpful information to ensure customer satisfaction. If you have a passion for helping others and a commitment to providing excellent customer service, this is the job for you!

Overview Online Customer Service Representatives provide customer service and support to customers through online channels such as email, chat, and social media. They respond to customer inquiries, resolve customer complaints, and provide product and service information. Detailed Job Description Online Customer Service Representatives are responsible for responding to customer inquiries, resolving customer complaints, and providing product and service information. They must be able to communicate effectively with customers, understand customer needs, and provide solutions. They must also be able to multitask, prioritize tasks, and work independently. Job Skills Required
• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of online customer service tools and software
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of online customer service tools and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of online customer service tools and software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience with online customer service tools and software
• Experience with customer service policies and procedures
Job Responsibilities
• Respond to customer inquiries and complaints
• Provide product and service information
• Resolve customer complaints
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management
• Maintain customer records and update customer information
• Follow customer service policies and procedures