Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Customer Service Specialist Jobs
Recruited by Mentor BMV License Bureau 10 months ago Address Mentor, OH, United States
Customer Service Specialist Jobs
Recruited by Premier Health Partners 1 year ago Address Centerville, OH, United States
Customer Service Specialist Jobs
Recruited by UnifyWork 1 year ago Address Cleveland, OH, United States
Customer Service Specialist/Dispatcher
Recruited by UnifyWork 1 year ago Address Cleveland, OH, United States
Customer Service / Billing Specialist
Recruited by Lake County Department of Utilities 1 year ago Address Painesville, OH, United States

Online Customer Service Specialist

Company

O'Reilly Auto Parts
Address , Springfield, Mo
Employment type PART_TIME
Salary
Expires 2023-07-15
Posted at 1 year ago
Job Description
At O'Reilly Auto Parts, our Online Customer Service Specialists deliver exceptional service to customers using OReillyAuto.com. Providing a welcoming and engaging experience. As well, this team assists with the O'Rewards loyalty program.
Essential Job Functions
  • Assist online customers with order tracking, part lookup, website navigation, returns and exchanges, and damaged or missing packages.
  • Provide assistance with online account questions, including billing, shipping, and O'Rewards loyalty program.
  • Monitor online orders for fraud, and take appropriate action to mitigate loss.
  • Engage with our Online Customers through Live Chat and SMS, providing assistance with parts lookup, pricing and availability, order tracking, return and warranty assistance.
  • Receive and respond to any incoming customer calls, emails, or letters.
Skills and Qualifications
  • High school diploma or equivalent.
  • Knowledge of automotive systems desired.
  • Customer service call center experience desired.
  • Skilled with online applications such as social media platforms and various other applications.
  • Ability to multi task and meet deadlines.
  • Excellent written and verbal communication skills.

Benefits

All full time team members are eligible for a benefits package that is designed to offer convenience and security to our team members and their families. Programs, resources and benefit eligibility varies based on employment status, average hours worked, location and length of service. For detailed benefits info, please click here or type http://bit.ly/ORLYBenefits in your browser.