Online Customer Service Representative Jobs in Clark, Ohio
Online Customer Service Specialist
By O'Reilly Auto Parts
At , Springfield, Mo
Customer Service Representative -Online Live Chat
By CIGNA MEDICAL GROUP-THE POINTE #55
At United States
Online Chat Service Representative
By www.gagabliss.net
At Carthage, TX, United States
Online Customer Service Coordinator (Retail - Soho Home & Cowshed)
By Soho House & Co
At New York, NY, United States
Customer Online Data Representative
By Kaltura
At New York City Metropolitan Area, United States
Customer Online Data Representative
By Kaltura
At New York, NY, United States
Customer Service, Online Sales
By Carl's Golfland
At , Bloomfield Hills, 48302, Mi
Online Customer Service Representative (San Antonio - Part Time)
By IBC Bank
At , San Antonio, Tx
Remote Online Customer Support Representative At Becker Morgan Group
By join.com
At United States
Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an experienced Online Customer Service Representative to join our team! You will be responsible for responding to customer inquiries, resolving customer complaints, and providing helpful information to ensure customer satisfaction. If you have a passion for helping others and a commitment to providing excellent customer service, this is the job for you!
Overview Online Customer Service Representatives provide customer service and support to customers through online channels such as email, chat, and social media. They respond to customer inquiries, resolve customer complaints, and provide product and service information. Detailed Job Description Online Customer Service Representatives are responsible for responding to customer inquiries, resolving customer complaints, and providing product and service information. They must be able to communicate effectively with customers, understand customer needs, and provide solutions. They must also be able to multitask, prioritize tasks, and work independently. Job Skills Required• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of online customer service tools and software
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of online customer service tools and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of online customer service tools and software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience with online customer service tools and software
• Experience with customer service policies and procedures
Job Responsibilities
• Respond to customer inquiries and complaints
• Provide product and service information
• Resolve customer complaints
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management
• Maintain customer records and update customer information
• Follow customer service policies and procedures
- Online Customer Service Representative in Ohio
- Online Customer Service Representative in Clark
- Online Customer Service Representative in Springfield
- Online Customer Service Representative in Arkansas
- Online Customer Service Representative in Union
- Online Customer Service Representative in Texas
- Online Customer Service Representative in Panola
- Online Customer Service Representative in Carthage
- Online Customer Service Representative in New York
- Online Customer Service Representative in New York
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Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
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(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
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Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
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Account Executive - Automotive Software
By ECW Search At United States 8 months ago
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Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago