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Onboarding Success Manager Jobs

Onboarding Manager Jobs
By Peraton At Reston, VA, United States
Collaborate with division leaders and HR management to develop onboarding processes and implement best practices to improve the onboarding process
Knowledge of state, federal or other local compliance requirements and employment laws relating to the hiring process
Manage the day-to-day operations of the new hire onboarding and assimilation processes
Manage, mentor, develop and train onboarding team members
Additional duties and responsibilities as needed and assigned
Experience in leading direct reports
Customer Success Manager, Onboarding
By Semrush At Dallas, TX, United States
Highly organized with excellent time management skills
2 years of experience in a customer account, support, or sales role
Excellent written and verbal communication skills
Desire to continuously grow and develop skills
Facilitate introduction calls and demonstrations to new clients to provide training and build rapport throughout the onboarding process.
Drive efficiencies in processes by creating customized workflows and toolkits and providing coaching to clients.
Member Onboarding Manager Jobs
By Quartz Network At Los Angeles, CA, United States
Manage a large member database to prioritize key leads and initiatives (data management)
Ability to work with several tech platforms and manage high volumes of data
1-2 years of sales or CSM experience
Excellent written and verbal communication skills
Convert existing Quartz Network members into using Quartz Network Solutions or signing up for an upcoming summit
Convert non-members via a marketing initiative into becoming a member
Information Onboarding Manager Jobs
By Greenberg Traurig At , Nashville
Demonstrates solid knowledge of RIM policies and procedures, data privacy issues, and electronic data management
5+ years of records management and/or IT database management or related experience
1 to 3 years of management or supervisory experience required, preferably in a law firm or other professional services firm
Proactively identifies process exceptions requiring active management
High attention to detail, outstanding organizational skills, and the ability to manage time effectively
Manages lifecycle of materials in various document repositories relating to the matter mobility process
Manager, Onboarding Jobs
By Flock Freight At San Diego, CA, United States
Experience with project management, onboarding, or implementations involving advising customers and building strategic relationships
Implement new technology to automate customer lifecycle management
Strong verbal communication skills, especially persuasion, to clearly convey the benefits of a product or service to potential customers
Support team performance and development, identifying coaching opportunities including leveraging internal resources such as Account Executives and Sales Managers
Build and nurture relationships for high-value customers to ensure high quality service and manage all reporting of health within these accounts
Collaborate with product, design, and engineering teams to provide informed recommendations into product roadmap that enhance the customer experience
Engineering Manager - Driver Onboarding Xp
By Inclusively At , Seattle, 98108 $193,500 - $215,000 a year
Work with your engineers and/or product managers to maintain a prioritized backlog and create short term and long-term goals
Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
3+ years of experience managing engineering teams
Experience providing active mentorship and career guidance
Experience architecting, building, and scaling distributed systems
Experience launching consumer facing products and iterating through data-driven experimentation
Onboarding Manager Jobs
By Miestro At , Atlanta, 30326, Ga
3+ years of experience in project management or onboarding
Familiarity with CRM and project management tools
Develop and manage project plans, timelines, and milestones for onboarding
Actively manage client expectations and communicate progress updates to stakeholders
Strong communication and interpersonal skills
Ability to manage multiple complex projects simultaneously
Onboarding & Client Success Representative
By RaiseRight At Grand Rapids, MI, United States
Proven experience in a client-facing role, such as customer success, account management, or client services.
Strong organizational and project management skills, with attention to detail and ability to follow through on commitments.
Provide training/demos to clients on how to effectively use our fundraising platform, including system navigation, reporting, and campaign management.
Ability to manage multiple clients simultaneously and prioritize tasks effectively to meet deadlines and deliver exceptional customer experiences.
Conduct basic needs assessments to understand clients' specific fundraising goals, challenges, and requirements.
Excellent interpersonal and communication skills, with the ability to build strong relationships and effectively engage with clients at various organizational levels.
Manager, Onboarding Jobs
By Luxury Presence At United States
Communicating, excellent verbal and written skills
Experience working at a SaaS company, ideally B2C and serving luxury clients
Experience in web design or website building, you have a great eye for design!
Quickly learning and leveraging company platforms, processes, and tools (Hubspot, Front, Google Suite)
Onboarding and training a team
Coaching, motivating, and developing talent
Associate Onboarding Success Manager
By Rapid7 At Boston, MA, United States
Manage a portfolio of customer onboarding engagements, ensuring a successful and timely completion of each onboarding milestones
Adopt and follow onboarding best practices and processes to ensure customers receive an outstanding onboarding experience.
0-2 years of experience in a customer-facing role
The Skills You’ll Bring Include
Utilize product adoption data and customer insights to trigger defined collateral
Become grounded and have a basic understanding of the full suite of Rapid7 products & services
Customer Success Manager / Onboarding Specialist
By Opus1.io At United States
Manage end to end customer onboarding projects (requirements gathering, detailed account setting up, data migration, training and hands on assistance)
Demo new features, record and publish short demos and tutorial videos, maintain knowledge base and FAQs
Proven hands-on experience with setting up CRMs / ERPs & Saas / Internet applications
Experience hosting product demo & webinars
Reproduce issues from existing customers and log bugs and issues for our development team to address
A passion for listening to customers and assist them in their journey evaluating, onboarding and using opus1.io
Customer Success, Onboarding Lead
By TytoCare At New York City Metropolitan Area, United States
Proactively identify and manage project risks as necessary
Experience working with healthcare providers and/or payers is a must
Diagnose software and hardware malfunctions and interact with customer IT teams to identify and resolve problems
Monitor, gather, and analyze data from various products and 3rd party systems to accelerate adoption and achieve customer and TytoCare goals
Drive efficient onboarding and subsequent initiatives to completion by reaching identified success metrics
Consistently approaches complex initiatives and projects with a “can-do” attitude
Customer Success Onboarding & Ops Specialist
By Preply At New York, United States
Project management experience is desired, but not required – PMI certification is a plus
Ensure effective handoffs in the customer journey from sales to Ops and from Ops to customer success management
Your role will also include back office support to the CSMs. Some of the responsibilities are as follows:
Recent and relevant experience in customer onboarding or other services projects in a B2B SaaS organization
Demonstrated experience consistently meeting or exceeding targets for customer satisfaction and time to value
Strong interpersonal and communication skills including the ability to lead meetings and communicate effectively with clients via email, phone, video conferencing
Onboarding Manager Jobs
By Luxury Presence At United States
- Previous experience with platforms like Squarespace, Shopify, WordPress etc.
Benefits: Stock Options, Flex PTO, Health/Vision/Dental, 401K
- Anticipating and understanding client vision, translating them into actionable next steps
- Communicating with clients, particularly in explaining order of operations, technical complexities and setting expectations
- Identifying problems and proposing solutions
- Using software and tools to help yourself and clients stay organized and on schedule
Onboarding & Community Manager Jobs
By Workerbee At United States
Follow an end-to-end hiring process to ensure a positive experience for candidates.
Form close relationships with hiring managers to ensure clear expectations for candidates and
Coordinate with hiring managers to understand which candidates require vetting and onboarding.
Ability to manage small projects and/or pipelines of work.
Excellent interpersonal and communication skills.
Build relationships with onboarded specialists.
Product Manager - Onboarding
By Xe.com At Denver, CO, United States
3+ years of experience as a product manager on Fintech or B2C apps
Develop and execute on the account creation experience and acquisition strategies
Have experience with our tools or similar (Amplitude, Segment, Iterable, etc.)
Ensuring the account creation metric is performing well and constantly improving
Create, prioritize, and maintain the product backlog
Increase conversion rate of registration flow
Program Manager, Digital Success Onboarding Programs
By Miro At Austin, TX, United States
Inform product roadmap for Education content
3+ years of experience in designing and implementing end user onboarding or implementation programs in B2B SaaS companies
Excellent communication skills (verbal and written) with the ability to communicate at all levels, escalate project issues, and mitigate risks
Proven record of designing impactful and compelling omni-channel customer experiences
Excellent Medical, Dental + Vision health benefits
Fertility & Family Forming Benefits
Platform Success, Onboarding Representative
By Ingram Micro At Miami, FL, United States
Serve as Voice of the Customer by continuously soliciting and presenting technology feedback to product management and engineering teams.
Serve as the technology expert for our own platform offerings, such as Ingram Micro Cloud Marketplace, Xvantage, and more.
Engage directly with new customer accounts to train, educate and enable users to fully leverage our platform’s capabilities.
Collaborate with sales in providing a seamless onboarding experience for newly acquired partners.
Develop and share best practices amongst team members to continuously improve customer experience and increase technology adoption.
Strong experience managing multi-tiered customer and service provider relationships.
Onboarding Account Manager - Cbusa
By CBUSA At , Remote $70,000 - $85,000 a year
3+ years of Account Management and/or Onboarding Experience in SaaS
Cross-selling: Identify opportunities for cross-selling and upselling the company's products and services to existing clients.
Ability to travel to client site
If you want to learn more about CBUSA, check out: https://cbusa.us/about/
Questions? Contact us at [email protected]
To see the complete list of Essential Job Functions, click here https://buildertrend.com/essential-job-functions-notice/
Manager Of Customer Success - Onboarding
By NexHealth At Salt Lake City Metropolitan Area, United States
Possesses a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams.
Expert at support management with proven experience managing a team in charge of supporting a technically challenging product.
5-7 years experience in an Customer Success and Account Management role
Manage more than 38 million patient records
You’ve been in SaaS Customer Success (3+ years) and have grown and managed for at least 2 years.
Proven experience building and leading teams, in a fast pace environment.

Are you passionate about helping people succeed? We are looking for an Onboarding Success Manager to join our team and help our customers get the most out of our product. You will be responsible for developing and implementing onboarding strategies, providing customer support, and ensuring customer satisfaction. If you are an organized problem-solver with excellent communication skills, this is the perfect opportunity for you!

Overview The Onboarding Success Manager is responsible for ensuring that new employees have a successful onboarding experience. This includes providing guidance and support to new hires, helping them to become familiar with the company’s policies and procedures, and ensuring that they are set up for success in their new role. Detailed Job Description The Onboarding Success Manager is responsible for providing a positive onboarding experience for new employees. This includes providing guidance and support to new hires, helping them to become familiar with the company’s policies and procedures, and ensuring that they are set up for success in their new role. The Onboarding Success Manager will also be responsible for creating and implementing onboarding plans, tracking onboarding progress, and providing feedback to new hires. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Knowledge of HR policies and procedures
• Ability to build relationships with new hires
• Ability to provide feedback and guidance
Job Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or a related field
• At least 3 years of experience in Human Resources or a related field
• Knowledge of onboarding best practices
• Experience with HR software and systems
Job Knowledge
• Knowledge of onboarding best practices
• Knowledge of HR policies and procedures
• Knowledge of employee engagement strategies
• Knowledge of employee retention strategies
Job Experience
• At least 3 years of experience in Human Resources or a related field
• Experience with HR software and systems
• Experience with onboarding processes and procedures
• Experience with employee engagement and retention strategies
Job Responsibilities
• Create and implement onboarding plans for new hires
• Provide guidance and support to new hires
• Track onboarding progress and provide feedback
• Ensure new hires are familiar with company policies and procedures
• Develop and maintain relationships with new hires
• Monitor employee engagement and retention strategies
• Assist with other HR-related tasks as needed