Medical Call Center Coordinator Jobs in New York
Medical Assistant - Clinical Call Center *Remote*
By The Portland Clinic
At , Portland
$18.85 - $25.44 an hour
Call Center Space Management Coordinator
By Flik Hospitality Group
At , New York, 10112, Ny
$23 an hour
Call Center Coordinator Jobs
By Revel
At New York, NY, United States
Are you looking for an exciting opportunity to join a dynamic medical call center team? We are looking for a Medical Call Center Coordinator to provide exceptional customer service to our patients and ensure that our call center runs smoothly. If you have excellent communication and organizational skills, we want to hear from you!
Overview The Medical Call Center Coordinator is responsible for providing customer service to patients and healthcare providers. This role involves answering incoming calls, scheduling appointments, and providing general information about medical services. The Medical Call Center Coordinator must be able to work in a fast-paced environment and handle multiple tasks simultaneously. Detailed Job Description The Medical Call Center Coordinator is responsible for providing customer service to patients and healthcare providers. This includes answering incoming calls, scheduling appointments, and providing general information about medical services. The Medical Call Center Coordinator must be able to work in a fast-paced environment and handle multiple tasks simultaneously. The Medical Call Center Coordinator must be able to provide accurate information in a timely manner and be able to handle difficult customer service situations. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of medical terminology
• Knowledge of medical insurance policies
• Knowledge of HIPAA regulations
• Knowledge of scheduling software
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a medical office setting
• Knowledge of medical terminology
• Knowledge of medical insurance policies
• Knowledge of HIPAA regulations
• Knowledge of scheduling software
Job Knowledge
• Knowledge of medical terminology
• Knowledge of medical insurance policies
• Knowledge of HIPAA regulations
• Knowledge of scheduling software
Job Experience
• Previous experience in a customer service role
• Previous experience in a medical office setting
Job Responsibilities
• Answer incoming calls and provide customer service
• Schedule appointments
• Provide general information about medical services
• Handle difficult customer service situations
• Follow up with patients and healthcare providers
• Maintain accurate records and documentation
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