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Medical Call Center Coordinator Jobs in Ohio

Coordinator - Hr Call Center
By Cincinnati Children's Hospital At , Cincinnati, 45206 $22.79 - $27.77 an hour
3 - 5 years of work experience in a related job discipline
2 - 3 years of Human Resources work experience
1 - 2 years of call center work experience with multiple platforms (call, email, and/or chat)
1 - 2 years of onboarding work experience
Knowledge of regulations, procedures, and best practices in the field. Proficient ability to interpret and communicate CCHMC policies and procedures.
Performance Improvement Identifies and communicates workflow suggestions/concerns and provides input toward resolution to maximize efficiency.
Certified Medical Assistant - Call Center
By Atlantic Health System At , Morristown, 07960 From $21.10 an hour
Certified Medical Assistant's with practice experience are needed to assist in triaging calls and prioritizing urgent appointments.
A knowledge of physician practice workflows, appointment scheduling and triaging patient symptoms is essential.
Exceptional customer service skills are a must.
MA Certification through AAMA, AMCA, NAHP, AMT, NCCT or NHA required.
Post graduate CMA experience preferred. EPIC EMR experience a plus.
Graduate of a CAAHEP or ABHES accredited Medical Assistant program is preferred
Medical Office Reception/Call Center - Multiple Vacancies And Specialty Area
By SIU Medicine At , Springfield, 62702, Il $16.50 an hour

Overview: Employees in this title typically are experienced receptionists that independently perform a variety of clerical duties in an out-patient clinic. (Functional Title: Clinic ...

Are you looking for an exciting opportunity to join a dynamic medical call center team? We are looking for a Medical Call Center Coordinator to provide exceptional customer service to our patients and ensure that our call center runs smoothly. If you have excellent communication and organizational skills, we want to hear from you!

Overview The Medical Call Center Coordinator is responsible for providing customer service to patients and healthcare providers. This role involves answering incoming calls, scheduling appointments, and providing general information about medical services. The Medical Call Center Coordinator must be able to work in a fast-paced environment and handle multiple tasks simultaneously. Detailed Job Description The Medical Call Center Coordinator is responsible for providing customer service to patients and healthcare providers. This includes answering incoming calls, scheduling appointments, and providing general information about medical services. The Medical Call Center Coordinator must be able to work in a fast-paced environment and handle multiple tasks simultaneously. The Medical Call Center Coordinator must be able to provide accurate information in a timely manner and be able to handle difficult customer service situations. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of medical terminology
• Knowledge of medical insurance policies
• Knowledge of HIPAA regulations
• Knowledge of scheduling software
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a medical office setting
• Knowledge of medical terminology
• Knowledge of medical insurance policies
• Knowledge of HIPAA regulations
• Knowledge of scheduling software
Job Knowledge
• Knowledge of medical terminology
• Knowledge of medical insurance policies
• Knowledge of HIPAA regulations
• Knowledge of scheduling software
Job Experience
• Previous experience in a customer service role
• Previous experience in a medical office setting
Job Responsibilities
• Answer incoming calls and provide customer service
• Schedule appointments
• Provide general information about medical services
• Handle difficult customer service situations
• Follow up with patients and healthcare providers
• Maintain accurate records and documentation