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Level 2 Helpdesk Jobs in Spartanburg, South Carolina

Sergeant (#012921) Tyger River Correctional Inst, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Makes routine inspections of the living areas for compliance with security, safety and sanitation standards.
Conducts investigations of alleged misconduct on the part of inmates and security personnel assigned to the areas of responsibility.
Assists in conducting formal and informal counts.
Supervises the job performance, conduct and appearance of assigned security personnel and prepares employee evaluations.
Counsels, recommends disciplinary action, and trains subordinate staff to required standards of performance.
Laundry Manager (#011910) Tyger River Correctional Inst, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Under the direct supervision of the commissary manager,
Also assists the commissary manager in ordering, distributing and accounting for all commissary supplies.
A high school diploma and work experience directly related to the area of employment.
Supervises the laundry operation to include, ordering supplies, maintaining accountability for all laundry items.
Ensuring cleanliness and proper handling of inmate clothing.
Ensuring machinery is working properly and adjusting the laundry schedule as needed to accommodate holidays.
Sergeant (#012301) Tyger River Correctional Institution, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Makes routine inspections of the living areas for compliance with security, safety, and sanitation standards.
Conducts investigations of alleged misconduct on the part of inmates and security personnel assigned to the area of responsibility.
Assists in conducting formal and informal counts.
Supervises the job performance, conduct and appearance of assigned security personnel and prepares employee evaluations.
Counsels, recommends disciplinary action, and trains subordinate staff to required standards of performance.
Sergeant (#012895) Tyger River Correctional Inst, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Makes routine inspections of the living areas for compliance with security, safety and sanitation standards.
Conducts investigations of alleged misconduct on the part of inmates and security personnel assigned to the areas of responsibility.
Assists in conducting formal and informal counts.
Supervises the job performance, conduct and appearance of assigned security personnel and prepares employee evaluations.
Counsels, recommends disciplinary action, and trains subordinate staff to required standards of performance.
Sergeant Ii (#016718) Tyger River Correctional Inst, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Ensures adequate safety & security of institution, inmates and public.
Is up to date on the daily and quarterly inventories.
Receives, reviews, and prepares written reports. maintains a current master key control inventory of all keys & locks.
Maintains control of all institutional keys and security equipment within assigned area of responsibility.
Must successfully complete eight (8) week SCDC Basic Training upon hire.
Sergeant (#010825) Tyger River Correctional Inst, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Makes routine inspections of the living areas for compliance with security, safety and sanitation standards.
Conducts investigations of alleged misconduct on the part of inmates and security personnel assigned to the areas of responsibility.
Assists in conducting formal and informal counts.
Supervises the job performance, conduct and appearance of assigned security personnel and prepares employee evaluations.
Counsels, recommends disciplinary action, and trains subordinate staff to required standards of performance.
Sergeant (#012884) Tyger River Correctional Institution, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Supervises the performance of Security personnel assigned to shift.
Assists with preparation of employee evaluations, disciplinary actions, and counseling sessions.
Assists with conducting shift briefings with all officers.
Remains familiar with all activities occurring during the shift to keep subordinates informed of changes affecting inmates and operations.
Makes routine and non-routine security checks of work areas, living area units
Sergeant (#011884) Tyger River Correctional Inst, Enoree (Spartanburg) Level 2
By South Carolina Department of Corrections At Spartanburg County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Makes routine inspections of the living areas for compliance with security, safety and sanitation standards.
Conducts investigations of alleged misconduct on the part of inmates and security personnel assigned to the areas of responsibility.
Assists in conducting formal and informal counts.
Supervises the job performance, conduct and appearance of assigned security personnel and prepares employee evaluations.
Counsels, recommends disciplinary action, and trains subordinate staff to required standards of performance.
Sergeant (#011875) Tyger River Correctional Inst, Enoree, (Spartanburg) Level 2
By State of South Carolina At Spartanburg County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Makes routine inspections of the living areas for compliance with security, safety, and sanitation standards.
Conducts investigations of alleged misconduct on the part of inmates and security personnel assigned to the area of responsibility.
Assists in conducting formal and informal counts.
Supervises the job performance, conduct and appearance of assigned security personnel and prepares employee evaluations.
Counsels, recommends disciplinary action, and trains subordinate staff to required standards of performance.
Administrative Assistant (#016531) Leath Correctional Inst, Greenwood (Greenwood) Level 2
By South Carolina Department of Corrections At Greenwood County, SC, United States
Six (6) years of responsible clerical, secretarial, or administrative experience.
Serves as Disciplinary Hearing Recorder.
Responsible for updating SCDC and Leath Policy manuals located in Warden I area and the Law Library.
Responsible for updating post order manuals in Warden I and Major's offices.
Require to answers institutional telephone (switchboard).
Prepare office supply requests for various areas of operations and disseminate supplies.
Clinical Chaplain Iii (#019000) Ridgeland Correctional Inst, Ridgeland (Jasper) Level 2
By South Carolina Department of Corrections At Jasper County, SC, United States
A bachelor’s degree in religious studies or religion and three (3) years of ministry experience.
The position requires the person to work with religious volunteers from various denominational and faith groups.
Works closely with institutional operations, program, and administrative staff.
A Master of Divinity, or an equivalent Master of Theology, or master of world religions from an accredited theological seminary.
Must successfully complete the required position.
Must successfully complete eight (8) week SCDC Basic Training upon hire
Intel Sergeant (#012253) Trenton Correctional Institution, Trenton (Edgefield) Level 2
By South Carolina Department of Corrections At Edgefield County, SC, United States
Eighteen (18) months experience in correctional, security, military, or police work.
Disseminating information to supervisory staff to enhance Institutional/agency intelligence.
Surveillance of potential threat areas. Interview and verify photographs have been taken of all new arrivals.
Complete paperwork/packets on inmates who are suspected to be involved in gang activity or want to renounce.
Assist contraband staff in searching cells of suspected gang members.
Monitor inmate phone calls. Maintain accurate records of all confiscated items such as written material containing code and symbols.
Lieutenant (#011627) Camille Graham Correctional Institution, Columbia (Richland) Level 2
By South Carolina Department of Corrections At Columbia, SC, United States
Three (3) years experience in correctional, security, military, or police work, to include one (1) year of supervisory experience.
Assumes primary responsibility for security for all buildings and public property.
Assists with all inmate counts for accuracy.
Investigates complaints and violations; arbitrates disputes among inmate population and correctional staff.
Must successfully complete eight (8) week SCDC Basic Training upon hire.
Sergeant (#010741) Wateree River Correctional Inst, Rembert (Sumter) Level 2
By South Carolina Department of Corrections At Sumter County, SC, United States
Eighteen (18) months of experience in correctional, security, military, or police work.
Incumbent must remain alert and aware of escape risks inherent with transporting inmates outside the secure confines of the institution.
Ensure proper documents are sent with the inmate.
Conducts routine, unannounced security checks.
Assigned to the institution when hospital duty is not necessary.
Must successfully complete eight (8) week SCDC Basic Training upon hire.
Yois Rehab Counselor (#010526) Allendale Correctional Inst, Fairfax (Allendale) Level 2
By South Carolina Department of Corrections At Allendale County, SC, United States
A bachelor's degree in guidance, counseling or the social sciences and professional experience in human services or social services.
A bachelor's degree in guidance, counseling, or the social sciences and professional experience in human services or social services programs.
Coordinates intensive supervision officer (ISO) visitation scheduling and visit, addressing/rectifying onsite ISO concerns.
Responds to offender requests through the inmate kiosk system and coordinates all components of the release process.
Documents the YOIS offender file, automated medical records and prog screen within appropriate specifications.
Works closely with institutional personnel to ensure all referrals are completed.
Program Coordinator (#021873) Kershaw Correctional Institution, Kershaw (Lancaster) Level 2
By South Carolina Department of Corrections At Lancaster County, SC, United States
Ensures strong alliances in the community with agencies and organizations dedicated to employment readiness and second chance initiatives.
Attends legislative, public, and advocacy group hearings.
Prepares written and oral reports.
Audits current needs' assessments and program schedules to ensure returning citizens are receiving appropriate services.
Provides assistance to other program coordinators at institutions designated as reentry sites.
This is a full- time temporary position.
Administrative Specialist Ii (#018856) Ridgeland Ci, Ridgeland (Jasper) Level 2
By South Carolina Department of Corrections At Jasper County, SC, United States
Two (2) years of clerical experience;
A degree may be substituted for the work experience.
Develop and maintain a filing system for all correspondences and memorandums.
Schedule and prepare minutes for support services meetings.
Maintain monthly reports and track inmate request to staff.
Assist with special projects and compose a wide variety of documents.
Counselor I (#021607) Wateree Correctional Inst, Rembert (Kershaw) Level 2
By South Carolina Department of Corrections At Kershaw County, SC, United States
Participates on multi-disciplinary treatment team for the purposes of program evaluation development and case management consultation.
State of South Carolina Minimum Requirements
Completes clinical assessments to determine course of action and to plan treatment, and evaluate the ongoing progress of program participants.
Develops/implements treatment plans in collaboration with client, outlining desired treatment outcomes and intervention strategies.
Maintains clinical documentation of all services provided and client contracts made from intake to discharge.
Ensures client confidentiality/rights are maintained.
Clinical Correctional Counselor Ii (#014530) Camille Graham Ci, Columbia (Richland) Level 2
By South Carolina Department of Corrections At Columbia, SC, United States
Provides individual/group counseling, conducts program-specific lectures, and provides case management.
A bachelor's degree and two (2) years relevant program experience.
Under the supervision of the program manager,
Assist with providing administrative supervision to subordinate staff.
Services on behalf of client, provides discharge/aftercare planning referral services for successful community reintegration.
Collaborate with local/state partners, including volunteers, to coordinate effective re-entry services.
Hvac (#010925) Leath Correctional Inst, Greenwood (Greenwood) Level 2
By South Carolina Department of Corrections At Greenwood County, SC, United States
Determine requirements for HVAC supplies and equipment.
Develop HVAC maintenance and repair program throughout the facility.
Supervise and complete HVAC maintenance, construction and renovation projects for assigned facility.
Establish on-call procedures to respond to emergency maintenance and repair calls and assure the work is promptly and properly performed.
Prepare justification for supplies and equipment and submit purchase requisitions.
Remain abreast of new HVAC/refrigeration techniques, procedures and equipment.

Are you looking for a challenging and rewarding role in IT? Join our Level 2 Helpdesk team and help our customers solve their IT problems! As a Level 2 Helpdesk technician, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and helping them find solutions. You will also be responsible for maintaining our IT systems and ensuring they are running smoothly. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview Level 2 Helpdesk is a technical support role that provides assistance to customers with more complex technical issues. They are responsible for troubleshooting and resolving customer inquiries, providing technical support, and escalating issues to higher-level support when necessary. Detailed Job Description Level 2 Helpdesk technicians are responsible for providing technical support to customers with more complex technical issues. They must be able to troubleshoot and resolve customer inquiries, provide technical support, and escalate issues to higher-level support when necessary. They must also be able to provide customer service, maintain customer records, and document customer interactions. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to communicate effectively
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• Previous experience in a technical support role
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• Previous experience in a technical support role
• Experience with customer service
• Experience with troubleshooting and resolving technical issues
Job Responsibilities
• Troubleshoot and resolve customer inquiries
• Provide technical support and escalate issues to higher-level support when necessary
• Provide customer service and maintain customer records
• Document customer interactions
• Monitor customer feedback and take appropriate action
• Assist with training new staff members